Dr. Liles and his staff are top notch. I've searched for a new optometrist to several years and I'm…read moreso thankful to finally of found Elite Eye care. I've struggled with my vision since I was a child and always dreaded my appointments. Not only was Dr. Liles the most professional but knowledgeable and has state of the art equipment. Shout out to Marissa for picking out the trendiest glasses! Y'all are first class. Thanks again!

Buyer beware before going here! Worst experience ever - I paid them over $500.00, plus they…read morereceived payment from my insurance company & I have no glasses. Also, Lauren, their office manager, called me a liar twice. Truly horrible customer service. How they think it's okay to take over $600 without me receiving an acceptable product is beyond me!

You walk into neutral walls, exposed brick, reclaimed wood, steel accent pieces, and polished…read morecement floors. This place is freakin cool! They staged a cute little station for kids with desks and iPads, so fret not about the sitter who bailed. For military families, Tricare is accepted and a generous discount is given. The young ladies at the front were so sweet, knowledgeable and honest! They took their time helping me try on frames that compliment the shape of my face. Dr. Grant is friendly, thorough and patient. He answered all of my questions and didn't give me the impression (that doctors unintentionally give) that he had somewhere else to be. He also offers Optomap retinal imagery which takes the place of dilatingby our eyes. It is super fast and easy. I cannot rave enough about this place. AND they have a cool display of frames that are are made out of recycled records! I included a picture but it is better in person.

Now you want me to pay $350 to fix a pair of lenses that your establishment didn't get right the…read morefirst time. IF I chose to take you up on your offer I would've spent $1100 WITH INSURANCE at your establishment. I don't think so.

Fabulous eye dr! I had an emergency and he got me in within an hour! He has held my hand…read morethroughout the whole ordeal and has a great bedside manor! Highly recommended!

Wow this place is amazing and the biggest blessing one could ask for. The customer service was…read moreoutstanding and went above compared to every experience I have ever had. I called with no appointment I was suddenly hit with an eye flare up and they made time for me to treat me! The quality of care they took to make me comfortable was truly appreciate! I'm not going any where else ever!!

As my mother had her cataracts removed, I was allowed to watch outside the viewing area. No…read moreproblems. My son chose to have refractive surgery to correct his extreme nearsightedness (replacing his lenses with a man-made lense). I wasn't thrilled, as this is a one-time only surgery and cannot be tweaked later. He still has some astigmatism that could be corrected with glasses. Night vision blurriness (common with contact lense wearers, as the pupil expands farther than the contact area). He said he would still make the same choice, given the confidence with his new vision. I again was allowed to watch through the windows and close up video on tv screens. Growing up, my whole family had 20/15 vision, while I needed glasses in first grade. I can still recall the sensation of being able to see the individual leaves on the trees after getting new glasses. I'm considering getting the same surgery as my son.

I am writing to formally address the unacceptable conduct we experienced during a recent…read moreinteraction with your office management at Abilene Eye Institute. My daughter contacted your practice to express valid concerns regarding unprofessional behavior, specifically relating to groundless accusations of theft directed at us by your staff. Instead of addressing these serious allegations in a professional manner, the office manager chose to escalate the situation significantly. During this conversation, the manager made a highly inappropriate and discriminatory remark regarding my daughter's son being half-black. Bringing a child's race into a professional dispute is not only irrelevant but deeply offensive and speaks to a severe lack of character and leadership within your management team. This experience has left us feeling targeted, disrespected, and completely unwelcome at your practice. I believe it is vital for patients to feel safe and treated with dignity, and based on this interaction, that standard is clearly not being met. I hope this serves as documentation of the hostile environment being fostered by your current management staff.

So, this place is big and busy. Their fitting Glenda with a heart monitor today, so as usual, I'm…read morealong for moral support, being the great guy that I am. Once inside the room, the RN is doing a great job of explaining what Glenda needs to do. She looks familiar. Turns out we went to school together. First time I've seen her since 1974. God, I'm old. Anyway, Glenda's all hooked up and ready to go. Other than Cardioligists that are hard to understand, this place has been a goldmine of help and information. Thanks!

Cardiology consultants was clean and seemed efficient, but technicians were cold and genuinely…read moredisinterested in what they were doing. They appeared to just be talking at me not to me, not listening to anything I had to say.

The kindest and sweetest office staff, experienced and efficient. I came with my newborn and when…read moreshe cried they supported me to get my prescription with no judgemen, only kindness. I will be coming here and recommend all families with little ones too! You are treated with so much respect and compassion, it made me feel so welcome without my care being compromised.

He has performed laser surgery on both my mom and husband, both successful. He's been great on…read morefollow up appointments also. Would definitely see him myself if needed.

We began seeing Dr. Patel a little over a year ago following an accident my husband had. He had a…read morevery extensive eye injury that we were let know (by the 1st Dr. To see him in the ER) most likely in worst case would result in the loss of his eye best case loss of vision. After emergency surgery at another location at 2am we were sent home with orders to follow up at Dr. PATEL'S office the following morning. When we arrived at the office the waiting room was busy. We were escorted directly to the back so my husband wouldn't be exposed to germs anymore than neccessary. Dr.. Patel explained every option to us making sure we understood that if we were up for the fight they would do everything possible to save not only the eye but the vision as well. We are currently 18months into the process and Dr. Patel has been great the whole time. We will have 2more surgery to hopefully totally restore vision and I couldn't ask for a better Dr. To be there with us along the way. The nurses and office staff are excellent as well.

The staff from the reception to technicians were very friendly and professional, great crew.read more

Had a 9:15 appt today for an MRI on my left hip. Front desk staff was pleasant enough. My…read moreclinician was professional, yet curt, far from pleasant or courteous. She asked several questions about my history (none of her concern) barked several orders in my direction & lack of a better word, was a bitch. Bed-side manner sucked .. tried not to take it personally, but the attack was personal.. I'm an old cantankerous veteran, she presented as a young liberal karen... end of review.. suggest you don't have her attend to male vets