You walk into neutral walls, exposed brick, reclaimed wood, steel accent pieces, and polished…read morecement floors. This place is freakin cool! They staged a cute little station for kids with desks and iPads, so fret not about the sitter who bailed. For military families, Tricare is accepted and a generous discount is given. The young ladies at the front were so sweet, knowledgeable and honest! They took their time helping me try on frames that compliment the shape of my face. Dr. Grant is friendly, thorough and patient. He answered all of my questions and didn't give me the impression (that doctors unintentionally give) that he had somewhere else to be. He also offers Optomap retinal imagery which takes the place of dilatingby our eyes. It is super fast and easy. I cannot rave enough about this place. AND they have a cool display of frames that are are made out of recycled records! I included a picture but it is better in person.

Now you want me to pay $350 to fix a pair of lenses that your establishment didn't get right the…read morefirst time. IF I chose to take you up on your offer I would've spent $1100 WITH INSURANCE at your establishment. I don't think so.

Dr. Liles and his staff are top notch. I've searched for a new optometrist to several years and I'm…read moreso thankful to finally of found Elite Eye care. I've struggled with my vision since I was a child and always dreaded my appointments. Not only was Dr. Liles the most professional but knowledgeable and has state of the art equipment. Shout out to Marissa for picking out the trendiest glasses! Y'all are first class. Thanks again!

Buyer beware before going here! Worst experience ever - I paid them over $500.00, plus they…read morereceived payment from my insurance company & I have no glasses. Also, Lauren, their office manager, called me a liar twice. Truly horrible customer service. How they think it's okay to take over $600 without me receiving an acceptable product is beyond me!

Outstanding service and staff very helpful. Top quality lenses and frames. Same day service…read moreavailable. Their prices will beat every other place in town.

So, am about to be headed on a two week out of country trip, when my glasses get broken in half at…read morea freak accident at work. After a frantic trip to the eye doctor to get an updated prescription, the doctor recommended Optical Express. I'm desperate, so I head over. First off, the staff is so nice! He answered any and all questions I had, and was very patient as I picked out some new frames. Their frame selection isn't huge, but they have a nice variety and I quickly found something I liked. My prescription is *terrible* so they didn't have glass in for my fancy transition lenses I usually get, but he offered to order in the lenses and offered to put in basic glass and switch them out when the fancier, thinner lenses were ready. He was very fast getting the initial lenses ready, said it would probably take an hour or two but only took maybe 30 minutes. They give you a glasses cleaning rag and a small bottle of glasses cleaning spray that you can get refilled when it's used up. All in all, I definitely recommend this place, and I'll probably be making them my go to glasses store in the future!

As my mother had her cataracts removed, I was allowed to watch outside the viewing area. No…read moreproblems. My son chose to have refractive surgery to correct his extreme nearsightedness (replacing his lenses with a man-made lense). I wasn't thrilled, as this is a one-time only surgery and cannot be tweaked later. He still has some astigmatism that could be corrected with glasses. Night vision blurriness (common with contact lense wearers, as the pupil expands farther than the contact area). He said he would still make the same choice, given the confidence with his new vision. I again was allowed to watch through the windows and close up video on tv screens. Growing up, my whole family had 20/15 vision, while I needed glasses in first grade. I can still recall the sensation of being able to see the individual leaves on the trees after getting new glasses. I'm considering getting the same surgery as my son.

I am writing to formally address the unacceptable conduct we experienced during a recent…read moreinteraction with your office management at Abilene Eye Institute. My daughter contacted your practice to express valid concerns regarding unprofessional behavior, specifically relating to groundless accusations of theft directed at us by your staff. Instead of addressing these serious allegations in a professional manner, the office manager chose to escalate the situation significantly. During this conversation, the manager made a highly inappropriate and discriminatory remark regarding my daughter's son being half-black. Bringing a child's race into a professional dispute is not only irrelevant but deeply offensive and speaks to a severe lack of character and leadership within your management team. This experience has left us feeling targeted, disrespected, and completely unwelcome at your practice. I believe it is vital for patients to feel safe and treated with dignity, and based on this interaction, that standard is clearly not being met. I hope this serves as documentation of the hostile environment being fostered by your current management staff.

I chose Texas Midwest Eye Center. Friendly staff and ophthalmologist who actually care about the…read morequality of eye care you receive.

I like Dr Troy Carter, not only he's nice but he also helps me see better. I have known Dr Carter…read morefor years, he's been my parents Eye Specialist and now he's mine. He and his staff have been absolutely wonderful especially after my father had passed.

He has performed laser surgery on both my mom and husband, both successful. He's been great on…read morefollow up appointments also. Would definitely see him myself if needed.

We began seeing Dr. Patel a little over a year ago following an accident my husband had. He had a…read morevery extensive eye injury that we were let know (by the 1st Dr. To see him in the ER) most likely in worst case would result in the loss of his eye best case loss of vision. After emergency surgery at another location at 2am we were sent home with orders to follow up at Dr. PATEL'S office the following morning. When we arrived at the office the waiting room was busy. We were escorted directly to the back so my husband wouldn't be exposed to germs anymore than neccessary. Dr.. Patel explained every option to us making sure we understood that if we were up for the fight they would do everything possible to save not only the eye but the vision as well. We are currently 18months into the process and Dr. Patel has been great the whole time. We will have 2more surgery to hopefully totally restore vision and I couldn't ask for a better Dr. To be there with us along the way. The nurses and office staff are excellent as well.

The kindest and sweetest office staff, experienced and efficient. I came with my newborn and when…read moreshe cried they supported me to get my prescription with no judgemen, only kindness. I will be coming here and recommend all families with little ones too! You are treated with so much respect and compassion, it made me feel so welcome without my care being compromised.

Second time I had an appointment and didn't see anyone for hours. No sense of urgency no checking…read moreup on you, disrespectful of its clients time