The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

Jer'myah was great! Very friendly and professional service! So grateful for their helpread more

I needed a unit immediately and was looking all over the place for the best price and storage…read morecompany. I found StorQuest online and the prices were awesome. I went in to the facility and the associates were friendly and so helpful. The facility was so clean, I couldn't wait to rent with them. I loved everything about StorQuest.

This facility is great! Very clean and the staff is super helpful. My unit is perfect for the items…read morethat I have and really convenient.

I had an excellent experience at Safeguard Self Storage. It was a seemless transition from setting…read moreup my appointment online to coming in and being set up with my unit. The Assistant Manager, Joesph Wyatt was professional and efficient with his service. It was a breath of fresh air working with him and receiving such fantastic customer service. I suggest going on their website www.safeguardit.com before hand as it makes the process a lot faster. In addition to the personnel there, they have a full state of the art cool/heat control facility. The place felt well kept and incredibly secure. Not sketchy in the least like some of these other storage units in the area can be at times.

DON'T WASTE YOUR MONEY…read more Pretty sure they are faking most of their positive reviews (on Google) -- lots of reviews that don't have any other activity, accounts that seem to have other activity but when you click on their history seem clearly paid since they only have positive reviews for multiple Safeguard locations, content is too similar, etc. It seems like maybe there used to be good staff, but I guess they've all left. Woman at the front desk is one of the rudest people I've ever met. She's pretends to be nice until you sign that contract. We've been responsible, reliable, respectful customers for a few months now -- paying thousands of dollars. And we've never expected much -- but now it just feels like we paying to endure her drama. She is usually sitting at the front desk looking miserable or on her phone ignoring you, and if you dare to try and speak to her, she will act like you're the stupidest person alive. In the last few days, things have gotten even more absurd. She seems to be having some type of meltdown, as she screamed at me the other day, and again today, completely unprovoked. This isn't even including all the other issues we've had over the pass few months: they're supposed to open at 9am (Mon-Sat), multiple times I've shown up and had to wait over an hour for her while she lazily strolls in whenever she feels like without apology or hurry, usually 10am or later. Spills on the floor are a frequent tripping hazard. I've seen rats and other pests. They don't always seem to keep it climate controlled. It looks like there is mold issue inside as well. We've already tried to raise concerns with management, they didn't seem motivated to do much of anything. After talking to other customers (and finding the real reviews, not the fakes they've posted), it seems these have been ongoing issues for a long time, and they have NO INTENTION OF IMPROVING. We will be closing our account with this business within the next few days. TL;DR Don't go. Save your money, and your precious time and energy. Their competitors are right across the street and seem lovely.

Came here for a reservation and didn't even get my U-Haul ... who hires these useless people? The…read moreguy working in the booth didn't even help at all and was just saying that he should I wait for a confirmation number... cancelled the reservation like 3 times

They were on time and very cool about me being 10 mins late to return…read more Great location. Quick and easy

this place sucks they let me make a uhaul reservation for "24 hour pick up" then when I pull up…read more the guy says the uhaul part of the gas station is closed. No disrespect but I wish this business would wash away into the ocean

Don't rent a U-Haul from here. They accused me of making two scratches on my van that were there…read moreprior to me renting. Claimed to have photos of what it looked like before I rented but when I asked to see he couldn't find them and avoided bringing it up again. Also tried to claim I was late when I spent the last 10 minutes outside talking to them about the scratches. Regardless of this, he proceeded to charge my card the max deductible for insurance ($150) on top of the cost of renting for the day and continued to argue with me until I decided to leave the store and call U-Haul. They refunded me by Tues (rented on Sat) but I will never rent from this location again.

This is a U-haul rental center. Went here to rent a cargo van recently and it was an awesome…read moreexperience. First off its a bit hard to tell where the office to go check in so i'll help you out. There is a Getty gas station and you will see U-haul Trucks in the parking lot. The office is inside the gas station next to the cashier for the gas station. This might seem a bit sketchy but don't worry, these guys are legit. The employees here are very friendly and very willing to help you out. The guy who did the check on my van before i left triple checked the van's condition so that I would not be charged for any scratches. The rates were very reasonable for a local move and making a reservation online is stupid simple and fast. I would absolutely recommend this spot to anyone in the Bushwick area who is moving as it is right off Broadway. Go here!