So in 28 years of Business I've never been treated so poorly on the phone buy guy named Norm. I'm not even sure he works for the company? What a Jerk...SERIOUS RED FLAG ON THIS COMPANY, very horrible experience. I"m not very seasoned in purchasing trucks but I do have years of Business experience and I was from out of town and trying to purchase a truck in their inventory. After making up my mind that maybe this truck might fit our bill, I called for the third time and a man named Norm picked up. Never spoke to him the first few times. He was extremely aggressive and demanded Immediately that WE HAVE NO BILL OF SALE and a $2000.00 dollar non-refundable deposit for a truck with no inspection and no viewing? I said I'm just trying to organize the purchase? So after his UNKIND words I was concerned as this seemed very wrong. Who gives an angry rude person you've never met a $2000.00 deposit for a Used truck you've not seen? This was a major red flag as you need to see the truck, YES? Wouldn't you? I needed to book a flight and accommodations so this was a serious risk.This made me nervous so I said I think you've lost a deal. The Response was truly unbelievable, Norm Screamed at me with profanities. I'm in such shock I'm posting on Yelp for the first time in my life. Lastly a deposit is for first right of refusal. Not to stall a sale if a second party came to the table!!!
TRUCKS FOR LESS- worst sales experience of my business life. Zero trust in this company. read more