My wife and I were dropping her father off at the VA hospital. Our car battery wouldn't start after…read moresitting in the parking garage. We called One Rate Towing and was told they'd be in the area in 30 minutes. Not even 20 minutes later we got a call he was in the area. After a few minutes, he jumped our battery quickly, gave some advice about the battery size for our car, and charged us what I consider a reasonable rate. About ten minutes later he called to see if we were fine, which was very much appreciated so as to avoid needing the services again. Would highly recommend for anyone in the Lexington area as you're going to get a great service from friendly personnel who really seem to care.

Our experience with ONE RATE TOW and Johnny, went great. He was timely & very efficient. Would…read moredefinitely recommend this business. Tow rate was $90.

I got a tow and got to ride with Romeo, the owner, and might I say, this was probably the best…read moreservice I've ever gotten, super nice guy, we had good conversation for basically the entire ride, he made a shitty day a little less shitty and got me to my destination safely. I felt treated as one of their own, we started talking about backstories, movies, what it's like to own a company, how to drive a tow truck, it was great, and the price was amazing compared to others, I got to hear what inspired their slogan, he put my car where I asked, and he was just a very sociable person. 10/10 would break down again just for a ride:)

Called after my truck refused to start in an O'Reily's parking lot. Romeo said he'd showed up in 45…read moreminutes, got there pretty much in 45. It seemed like he was having a busy day. I'd called just to get a tow to the Midas around the block, but he took some extra time to help diagnose what was wrong with the thing, made sure the Midas I wanted to go to was open, and made sure to actually drop the truck off where the Midas techs wanted it instead of just dumping it and me in the parking lot. While I was riding with him, I listened to him take a call from another customer, and when he didn't have the vehicle needed to help them, he was quick to recommend multiple services that could, so he's got no problem making sure the customer gets what they need. All in all, no complaints beyond *maybe* the price. Supposedly we could've gotten AAA out for ~25 bucks cheaper, but who knows when they would've shown up.

They were double the price of the towing company I used and could not come for several hours. In…read moreaddition the dispatcher was very rude

I didn't know of any towing companies, but I needed one. After reading Steve's reviews, I was at…read moreease and sure of my decision to choose him. He arrived at my house at 8:57 after I called him at 8:41, and my automobile was delivered at 9:37. He is incredibly effective and professional. When I need your service, I will always use it. Wonderful guy and company. I appreciate Steve's excellent work.

Best place .fair good prices..good workers .friendly.best repair shop .have been going there for…read moreyears

Very nice and helpful! They fixed my issue in a quick way and didn't charge for the simple fix.read more

You better have your face chiseled into Mount Rushmore, have a personal John Hancock signature on…read morethe constitution, the original Ab-Lincoln top hat, Dick Cheney's personal cell number, big daddy Donald's pardon, your second kidney (got to be an organ donor), a doctorate, or be Andy Beshear's personal toy... to obtain your vehicle. OR A 3 YEAR OLD WONT EAT. Or... or... just have a student ID. Then you're magically ok. Otherwise, if your registration is expired by 30 days then you better spread wide or personally know a circuit judge (this is not a joke) to call them and confirm ownership at 3am. God speed. I hope you never have to get your car towed by these individuals. They really need their extra storage fees.

Really terrible service! They pick up your car and are not easy with it, scraping tires and taking…read morea toll on your suspension.

A human actually answered their phone and was very polite. Said it would take about 30 minutes to…read moreget there and the driver arrived about 25 minutes later. My son's truck had a blown water pump just as he arrived to work at Kroger and the driver dropped it at my house easy peasy. Lex Tow did an awesome job even with it being windy, rainy and cold. Not a bad price either!

Called Lex Tow to get a dead car towed to a shop, was told it would be 45 minutes while they were…read morefinishing another call. We waited 3 hours on them without ever hearing back and their voicemail was not available when we tried calling to get and updated arrival time. Ended up having to call another tow company the next day because it was too late after we waited on them.

Thoroughly appreciated and enjoyed riding with Mike as he towed my car to the dealership.read more

Pathetic. Called two Saturday's in a row and left a message. Never returned my calls. Rude.read more

when I tell you, he made my day so much better I mean just that. The service was excellent. They…read morecommunicated very well with me. Timely, professional and accurate. Best price prices in Lexington. I will definitely use again.

Arrived fast and was extremely courteous, even dropped of my keys at the repair shop the tow went…read moreto. Highly recommend if you need a tow service.

Annoying overpriced and took my vehicle from my apartment why do they only pay their driver $16/hr…read more Overpriced and underpaying

They prey on those new to the city. They will tow your car from your home. No notification, your…read morecar will be just gone. they will charge you fees and make you jump through hoops to get your car back...they will take advantage of people. I regret moving to this city and and now afraid my car will get taken again from my home because they will want to profit off of vulnerable people.

Fast and friendly! Picked right up and have me quotes over the phone and ACCURATE arrival timeread more

From the owner: Towing all hours of the day and night! Helping citizens off the highways to safety!read more