They were supposed to arrive between 12 and 2pm and got here right at 12. Best experience I've had…read morewith cleaners. I care for dogs and I had several over during the holidays. One of them peed on my rug and it was a terrible smell. My couches had fur all over them and also weren't smelling great. I had used another company previously and they were here for 20 minutes and didn't even move the couches to get the entire rug. MCT was here for over an hour. They did such a good job getting every inch of the couches and rug and deodorizing. My house still smells great several days later. I will absolutely be using them again!

By far the best carpet cleaning service I have ever used. I cannot say enough about what a…read morewonderful job Chris did. He was on time, made sure my cats did not escape while he was cleaning, he was thorough.....my carpets honestly look brand new. I highly recommended!

This is our first experience using Downey's Carpet Care of Granville in our home, although my mom…read morehad stuck by the Downey family cleaning business for many years. It didn't take much convincing for us to go with them for our carpet cleaning. We were extremely pleased with the entire process. Scheduling online is very convenient, and John follows up with a confirmation email and a reminder email. John and Kevin were on time, courteous, and were careful with the equipment around corners, etc. Our carpet looked so much better after their cleaning process. We would definitely have them back for any other carpet cleaning needs.

Fantastic process for carpet and upholstery cleaning! I recommend them to anyone looking for a…read morethorough job! This was my second time using them and I can't imagine using anyone else ever again.

We called on Monday, and they kindly came out on Friday to clean our family room carpet, couch,…read morechair and a half, and ottoman. The results look fantastic! They were so professional and thoughtful throughout the process. I would highly recommend them to anyone. I love telling our neighbors how reasonable the price was and how beautifully the job was done. It's always great to support such a professional and awesome team!

I'm a Realtor - it is important to me that companies I recommend do a great job. Recently I needed…read morethe carpets in a home done quickly - we were within three days of closing. I called the "big" companies and was told they were two weeks out. The best they could do is put me on a waiting list. Martins had a human answer the phone (YAY!) and immediately got me on their schedule. They called me when they were on their way to the property. Ricky and Zac were on time, professional, covered their shoes upon entry. Listened to what the needs were and did a professional thorough job. Thank you! Martin Carpet and Rug Cleaning are in my phone and a ready referral for my colleagues.

I can't say enough good things about Royal Buckeye Carpet Cleaning. Sarah went above and beyond on…read morevery short notice the day before Christmas Eve to help me deal with the aftermath of a sick puppy. She did an excellent job, and I couldn't be happier with the results. I would absolutely use her again and highly recommend her to anyone who wants things done right the first time by someone who genuinely cares about people more than profit.

Everything went well; the quality of work was phenomenal; the carpets came out amazing and the team…read morewas very nice. I would definitely recommend them to everyone I know. Thank you for a job well done.

New Review per 6/24/2021: Its my pleasure to update my review per my new experience with the…read morecompany. It seems the owner and top management care about their customer's complaints and are willing to address issues like these. Today I was able to directly talk with the President of the company in person and he took his time to let me know that the company is already looking to future proof their methods and even ask me for my recommendation of what would I as a customer feel comfortable with for a safer transaction. I have full confidence that this company will keep growing and providing for many more customers for the better. They have remedied my concerns and have been cordial and understanding with my unfortunate experience. I have received my first few orders and will get started working on our new floors. Thank you. Old Review for transparency: The reason Im giving them a bad review is that I was told to write down all my card's info because they can't run it until Monday and this day is a Saturday. It seemed very odd that they would ask that and told me they would call me first on Monday before they run it. I waited all day Monday with no callbacks. I called them back Tuesday and was notified that they have already ran my card a while back and will call me back to let me know about my order (I never got a call back). I check my statement and show it was ran the day I came in on Saturday. Today on, Wednesday I checked my statement again and a FRAUDULENT transaction was made to Walmart.com (probably thinking its a safe bet that many people shop there, Not I, online that is). I called my credit card company to inform them about the fraud and to send me a new card. I called back America's Floor Source to ask about my order and about the fraudulent issue. I was told that I would get a call back from my sales person (I have my doubt about getting a call back.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

To steam-clean a sectional with a chase, a rug, and a carpet. The quality of their work was good,…read morewith each item cleaned. When they have finished the job the value and the look of the furniture rug and carpet is a total upgrade. I love their work. While the Greener Steamer was in the home l was so excited about what a great job they were doing I started Facetiming so that my friends could see, with Greener Steamer's permission and I asked for several business cards so that I could continue sharing my experience You will have no regrets. Call today get a quote and an appointment. I have already scheduled my appointment for six months from today!!! Thank you Greener Steamer. Pictures of my before and after steam cleaning.

Unfortunately, I can't recommend Greener Steamer based on my experience…read more We hired them to clean carpet at one of our properties. After the initial cleaning, there were still visible spots remaining and a strong urine-like odor that had not been resolved. We contacted the company, and to their credit, they agreed to a follow-up visit. The purpose of rescheduling was so I could meet the technician on site, point out the remaining problem areas, and review the results together. That never happened. There was confusion regarding the technician's arrival time, and by the time I arrived at the property, no one was there. As a result, I never had the opportunity to walk through the concerns with the technician. I followed up with the office asking what areas had been treated and requested the technician's notes so I could understand what work had been performed. Rather than addressing those questions, I was simply told the follow-up was a "courtesy" and that there was nothing more they could do. I understand that not every stain can be removed, especially on an older carpet. My disappointment is with the lack of communication and the way my concerns were handled after the service. I expected a discussion about what was and wasn't possible--not to have my questions dismissed. Based on this experience, I would not use their services again.

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

We had Buckeye State Cleaning Services clean our apartment today. When the cleaners left I noticed…read moreour tv stand still had lots of dust on it. So i notified the owner Daniel Garcia who offered for them to come back and dust it. I said no thank you and moved on. Later that day we noticed that there was a dirty soiled cleaning rag left on top of our clean clothes that we had folded on a shelf. I also let the owner Daniel know about this. His was response was extremely unprofessional. He said "your place was pretty bad and my cleaners transformed your place and youre making a big deal about a rag?" I will say also he sent me $50 back but after his insulting unprofessional response I would prefer a professional accomodating reply instead of any money back. I strongly suggest you look elsewhere for a cleaning service.

I've been having Daniel's cleaning team come to my house every month for over a year now. I don't…read morethink I've ever stuck with a cleaning service for that long. I'm always so happy to come home to a sparkling clean and nice smelling house. The cleaners always arrive when promised and Daniel even reminds me the day before my scheduled cleaning so I don't forget. I would not hesitate to recommend them for regular house cleaning.