Do NOT take your dog here to get groomed (in particular if you have a golden doodle). I asked for a…read morepuppy cut and my dog came back completely shaved except for her ears and her tail. The person who brought her out said to me, "Better luck next time?" In addition to the poor cut, when I called, she said, "Sorry, I guess you need to go back to where you took her before." She was completely defensive and had zero intention of even trying to make it right. Very poor customer service. Unbelievable. If you planned on shaving her versus appropriately grooming the dog, you need to indicate that you can't perform the service. Other groomers can perform this cut. I am disappointed in the service I received and the way they handled it.

I have been taking my dog here for over 5 years. I love it here. The staff really care about the…read moredogs. I would not take her anywhere else!

I deeply regret bringing my dog to Holiday Barn Pet Resorts. During our stay, I noticed serious…read moreconcerns about the level of care and cleanliness. My dog became extremely ill after being boarded here, and sadly, we lost them shortly after. When I asked questions, I felt the staff was dismissive and not transparent about what happened. I also noticed several other dogs coughing during pickup, which raised serious concerns about possible illness spreading among pets. A close friend of mine used to work here and shared that some dogs were handled very rough but the owners son. Popping the dogs prong to rough, yanking them onto the grooming table, shoving them into the kennels, kicking them and more , which only makes me more concerned about what happened behind the scenes for my pup.

Had my cat take a vacation here for one week as I had to visit family across the country. The staff…read morewas incredibly nice and let me go back to the cat building to make sure my baby was all situated. It was a quite spacious kennel for the price! Additionally (more important to me) it was incredibly clean throughout the resort. The staff has a very organized way of ensuring your pet gets food they need that fits with their routine and also weighs your pet throughout the stay (BONUS: cat food is free). If I ever need to leave town again, I can rest assured that my cat would have a great place to stay here.

From my experience there is Great customer service. Doc very thorough with education and options…read more Expensive and wait times have much room for improvement.

If you want the slowest service for your pet, this is the place to come. Zero information given…read moreabout the wait or status of our dog. Arrived at 5pm and didn't get out until after 9pm. All in all, don't come to this location.