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TruePoint Insurance

5.0 (1 review)
Closed • 9:00 am - 4:30 pm

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Allstate Insurance: Terry Carter

Allstate Insurance: Terry Carter

(1 review)

When I went in to terminate a policy, Terry Carter yelled at me the entire time. He yelled at my…read moresister on the phone as well, and continued his tirade after she calmly asked why he was yelling. I was crying, shaking and even feared this man who appeared to be capable of being violent. I would NEVER speak to anyone like that, especially in a place of business. I was bullied and had to sit and calm down before I could safely drive home. No apologies were offered, nor did he seem at all sorry. This Allstate location is in Pooler on Highway 80. I am 63 years old and have never been treated so rudely in my entire life, especially by a supposedly experienced business man. Is he not supposed to maturely take care of business? Does he get to treat a grown woman like this with no repercussions? Would he have spoken to a MAN in this manner? I do not think so. This is not ok. I had nightmares about this experience. It leaves me feeling sick to my stomach as well. How does he sleep at night, and am I the only one who has been abused by him?

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. In 2011, I moved to Pooler and became an Allstate agent, and I treasure its small-town feel with big-city access. If you're in Pooler, you can't miss my office right on the main thoroughfare through town, Highway 80. (Stop in and you'll likely meet Gabe, my Golden retriever!) You also can't miss my Allstate "mobile office" -- my 1998 Tahoe with "Allstate" emblazoned all over it and more than 250,000 miles under its hood.I enjoy helping my community. I'm chairman of the YMCA board, chairman of the Morningstar Children's Center, a 24-hour facility for children with disabilities, a member of the Pooler Chamber of Commerce and attend Calvary Baptist Church. I belong to a family of runners, and I enjoy playing tennis and fishing. Providing customers with the assistance to make informed insurance decisions feels like a privilege to me, and we help customers protect their future.

TruePoint Insurance - autoinsurance - Updated June 2026

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