Mr Edgar is a very personable, straightforward, knowledgeable, and patient person- all key traits…read morethat are so important in his line of work. I went into the office totally baffled by my upcoming choices regarding Medicare et Al and he def put me at ease with his clear explanations. Highly recommend! Update 1/3/23: had an appointment again today with Rob and again he proved himself to be not only very knowledgeable and friendly, but patient with excellent ability to explain things clearly and concisely. I love supporting local businesses and highly recommend this one!

I waited several weeks to post this and make sure I have it right. Sloppy, Arrogant, impersonal…read more If thats what you want, Robs your guy. When you make mistakes on the basics like "getting a birth date right" or exclude important notes like "the insurance I am recommending is only available through one of two major pharmacies and its not the one you use" thats simply sloppy. When you respond with no empathy that you made an error and it might have caused anxiety and additional time and effort for your client....thats arrogance. It might be a low margin activity to enroll people in health insurance, but getting health insurance right is important. Note sure if this crosses over to other categories this guy reps but would not be surprised.

Great customer service and easy to get in contact. Celeste really cares. She sees you and explains…read morethings thoroughly but simply.

I would recommend reviewing any online information about documents that you need to bring and get…read morethere 30 minutes before opening for the quickest service possible. There is a dedicated parking lot at at the entrance of the building. The entrance is not located on the Eisenhower side. There are also parking for handicap with the option of curbside assistance for those in need. I was able to get in line about 20 minutes before opening and was the first to be assisted. A staff member is there at a kiosk stand to assist with intake and will provide you with a ticket number. I was immediately directed to an open window. The total time for the interaction was probably less than 5 minutes! The clerk was helpful and polite.

I'm new to Savannah and recently needed to switch my Florida auto registration to Georgia. The team…read moreat the Chatham County Tax Authority's Auto Division couldn't have been nicer. They clearly explained the steps I needed to take and assured me they'd be ready to assist as soon as I completed the checklist. Sure enough, after I obtained my Georgia driver's license, the same person was ready to process my tag exchange without a hitch. I work in the customer experience consulting business, and I was genuinely blown away by the professionalism and kindness I encountered. After doing a little research, it became clear this type of positive experience is no accident -- it's a direct reflection of Commissioner Sonya Jackson's leadership and her hands-on approach to hiring the right team members and equipping them with the tools they need to succeed. Special shoutout to some of their superstars: Pamela, Miranda, Kimberly, and Hanna. Keep up the amazing work!

Super Happy Customer!!! I could kiss this woman on the…read moremouth!!! Progressive was giving me a hard time because my renewal date didn't line up with my payday, and my policy ended up getting canceled. I was super stressed, but then I called and spoke with Tiffanie--and she literally performed a miracle!!! Instead of trying to revive my old policy, she figured out it would be cheaper to start a brand new one--and she ended up lowering my payment by over $130! I am ecstatic!!! Tiffanie went above and beyond, and I honestly can't thank her enough. I'm so grateful to have this company on my side. Absolute lifesaver. THANK YOU!!!

I have found Lindsey George at this insurance brokerage agency not willing to take accountability…read morefor problems with policies from the primary insurance company and just a general lack of urgency to issues. After all, this is an insurance broker, not an insurance agency. To make a long story short we just recently moved from out of state and needed policy's on our 2 fairly new cars. After being sent an insurance binder for the cars I received a letter from Allstate that they were cancelling the policy because of missing information, which i provided Lindsey earlier in the day, before she sent me the Insurance Binder (document verifying insurance). I called Lindsey and explained the problem and she indicated this was Allstates Fault. She indicated this has happened before. I told Lindsey this was very inconvenient as the letter indicated they contacted the finance company for the truck that wasn't paid for and notified them the truck would not be insured after a certain date. More calls I'm going to have to make. Lindsey still didn't seem concerned and kept blaming Allstate. I reminded her if she wrote a policy for Allstate, she represented them and she needed to take some kind of accountability and get this rectified ASAP. Lindsey indicated she would rewrite the application for insurance and send it to me by COB. I didn't hear from Lindsey that afternoon. No voice mail, txt, email so today I went directly to an Allstate Agency to rewrite a policy application and transfer our home policy directly to an Allstate Agency. Funny how things happen. We actually saved $125.00 and added some additional coverage. Note to Self.... Don't use broker's anymore.

The lady that was helping me ( Ashley I believe was here name) was wonderful to work with. She was…read morevery helpful during hard times. Had rent coming up and she was able to help get me some cash to help out.

The owner Richard Reeve is amazing!! He met with me several months ago about my looming credit card…read moredebt. I was very nervous about doing it but agreed because I was desperate to get my credit score up due to future job searching. In the past three months, my credit score has gone up 70 points!!! And....the creditors work with CCCS too!! My credit card companies actually lowered my percentage rate to as high as 3% and as low as 0%. Not kidding!! I recommend this service to everyone who is experiencing debt issues.

The best office! All of the staff members are friendly, patient and welcoming. I feel very…read morecomfortable and cared about with the Geoff Del Forn State Farm.

Carol with Banksouth was a huge help during my first time homebuyer process. When I reached out,…read moreshe was always very prompt and precise. Initially, I wasn't approved for exactly what I wanted; so I took some time to refocus on paying down debt and saving. Within 6 months I came back after doing the work and Carol jumped right in picking back up where we left off. I instantly got approved for a higher amount and even when I found a house slightly over my approval, she worked to find ways to get me into that home; without paying much more. From there the process started moving very quickly, sometimes needing multiple items and even duplicate items; but in the end it was pretty seamless compared to some peoples horror stories. I can't thank Carol and her team enough for their help!