I just want to let everyone know that we've been with this company for several years now and are very pleased with their service. But most of all we are so pleased with Titus Myers....he's the technician that has come to do our property (3 acres in Toms Brook, VA) ever since we started with Tru Green. In our opinion, there just can't be anyone else that could be any better then Titus. Not only such a gentleman, he's so careful with our property and does such a wonderful job with all he does for us. We have a schedule for 7 visits a year and it's like he never gets tired of coming here to take care of our lawn. Yesterday he went and pulled a piece of grass to show me we needed to have our blades sharpened. Who does that??? He didn't have to take time out of his busy day to do that. I can be not all their employees do that....We just love seeing his smiling face at the door. He's always so kind each and every time he comes; like he loves and enjoys every part of his job. Titus...YOU ARE JUST THE BEST PART OF OUR DAY WHEN YOU COME TO DO OUR YARD. THANK YOU OVER AND OVER AGAIN AND AGAIN. Thank you Tru Green for allowing us to always having him do our work!!! read more

TruGreen of Broadway, VA did a miserable job on my lawn. When I set up my initial lawn service the sales person told me that weed control would be the first service to be performed. Instead aeration and seeding were done first. When their technician came to perform the weed control he told me that their service would do nothing about the Johnson Grass that was all over my lawn. He said I would have to pull the Grass or use Round-Up to eradicate the Grass. Since the lawn was already growing I have had a disaster on my hands. My lawn is a mess. In addition their service on the hill that is most of my backyard left me with an alleged lawn that looks like nothing was ever done. Never again and I will not recommend their services to anyone. read more

These people did not give me grass!! For a year I waited....I paid them, I did my part! They were in my yard, they saw the condition. Yet it looks worse than it did before they were hired. I gave them the opportunity to make it right, and they offered me a complementary seeding next fall. That's great, but what do you with the mud I have now! Seriously wished I hard researched them, before hiring them. I suggest anyone reading this review do so. read more

The secret sauce, is to have a Great Specialist Tech. Titus Myers is that man. Titus checks out our lawn when he arrives and then discusses with us what he plans on applying. Every lawn is not the same and we've put our new lawn (just started our 2nd year) in the hands of Titus and Trugreen. Titus is always pleasant, professional and efficient. Mother Nature has thrown a curve ball or two at Titus, but we have gone from weeds to dead weeds and now green grass. It's a process and Titus does an excellent job in making it happen. read more

Horrible service. Save yourself the trouble and either do it yourself or find another company. Had a scheduled appointment. Received text message that Collin R arrived. Then 20mins later received message he had completed the service. Check online and had a ticket showing completed and a bill. I went back and check my cameras and the driver arrived and never got out of his truck. He just sat there for 20mins then left and said he completed the job, really. I called Trugreen and rep said manager would call. Manager called late that evening and left voice mail saying that she would like me to call her back and get in touch but left no number or extension to call her back with. She also said she would reach out to me by email. Well, no email. Had to call again the next day after I then was charged for the service that I told the rep yesterday I didn't receive. The new rep said he would credit it back and would have another manager call and give me 10% off services. Woohoo. 10% off a service that your not going to perform and just set in your truck and play on your phone. This place is a joke. read more

Rodney Driver our lawn care specialist cares about our property and needs. He can be depended on to provide us with the kind of service which we appreciate. I recommend TruGreen to those in our new development who admire our lawn. read more