1. TruHome

    1. TruHome

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    Monroe, WI

    TruHome

    4.5 (2 reviews)
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    4 years ago

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    7 years ago

    They did a good job on my roof. Had some small issues, they responded immediately to get it resolved! Great service.

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    Frey Construction & Home Improvements - Baraboo Bathroom Remodel

    Frey Construction & Home Improvements

    (18 reviews)

    We had Frey work on our house on a fairly substantial remodeling project, and I would summarize the…read morework they did as excellent. The project we did remodeled a huge section of our kitchen and dining room building a second story even. They helped us through every step of the project. From the initial design estimates, to iterating on our ideas and providing feedback, to helping select trims and finish, and then building the entire extension. They were always patient with us when we needed more time to think about the project, but they were always immediately responsive when we needed their input. They are certainly a premium contractor, but for a project of that scale, it was not something that we could have ever hoped to accomplish on our own. It certainly made sense for us to pick a excellent contractor who would be prepared for every scenario. And that is what we got with Frey. With a project of this size, I think common knowledge would cause the average person to assume that there would be substantial delays and setbacks. but the entire time we worked with Frey, there from the day they broke ground to the day it was done, they didn't slip a single deadline. Their staff was always incredibly professional. The subcontractors that they worked with were top notch. You could tell that the people who were here working on our home really cared about the project and wanted to make it good and make it right, and they would redo parts of it if they weren't done correctly. we really appreciated the attention to detail. There were many times when I thought that they went above and beyond to help make the remodeling project go smoothly. Notably, they helped move all of our appliances and counter surfaces into our living room so that we could continue to live out of our living room while our entire kitchen was being demoed and remodeled. It wasn't work that they needed to do, but they were more than happy to help. If we ever needed to do another large scale remodeling project, they would be the first people we would call.

    Frey submitted an estimate for our residential gutter project that more than doubled average local…read morecost for this work. When I asked him if he could've made a mistake, mixing up our project with that of a much larger house, Zach Peterson ghosted us. Thankfully, we learned up front how Frey treats their customers, before we became one.

    Ridge Top Exteriors

    Ridge Top Exteriors

    (15 reviews)

    This summer we decided to have soffits/fascia and new gutters placed on our 1950's ranch home. We…read morecontacted 5 contractors for bids/quotes. Three firms came to the home to give us a detailed quotation. We decided on Ridge Top Exteriors because they gave a competitive quote and offered no-interest financing. The work was completed in August 2019. The following comments are our observations: Dave H., our company contact, was responsive to our concerns. He was knowledgeable and professional. The gentleman who did the soffits/fascia, Te**i, was fantastic! I would suggest him to anyone to 'bend tin' on their home. Our home had some interesting corners, he completed the work expertly. As for the sub-contractor who installed the gutters (T**y), I would NOT say the same. The gutters were rolled and installed correctly, as well as function (for the most part). Significant gaps were left behind where the roof flashing and the gutter apron overlap (meaning did not overlap). Since they are 'low profile' style gutters, now my discolored roof flashing is visible. I mentioned this unsightly new development to Dave H., who informed me that the roofing company should have installed a new roof flashing with the new roof (meaning there was nothing to be done, except painting). In addition, I have two small rivers, which now run down my roof valleys and over the new gutters during rainstorms. When you hire a company, you pay for their labors and expertise. I would suggest Ridge Top Exteriors to others, however, the gutter sub-contractor, T**y, I would NOT recommend, as it seems they do not possess the expertise. Thank you for reading my review and I hope you found it informative.

    We undertook a large remodel project that included a new roof, windows, siding, and gutters than…read moreran from July-November. This two-star rating does not reflect the quality of work performed by the individual sub-contracted companies, which final product was satisfactory after timely repairs. The low rating is due to a significant lack of communication with Ridge Top, and unfinished work. Sub-contracted crews showed up on-site unannounced or changed their work schedule without notice from Ridge Top. We were informed we did not need to be home on days only outdoor projects would be completed, and yet crews were ringing the doorbell asking for instructions about installation that was not provided to them by Ridge Top (window orientation, down spout locations, etc). This interfered with work-from-home meetings. During siding work, the doorbell circuit was closed by poor nail placement causing it to run continuously. This resulted in both the door bell and transformer to become overheated and melt the bell chime cover inside the house. This was replaced by an electrician in a timely manner. Significant work-site debris was left in the yard, and Ridge Top's project managers shared our alarm at the final walk through. Together, we picked up roofing brackets, pail-full of nails we have collected with our own magnet, trimmed pieces of fascia/soffit/siding, and whole shingles. When we signed with Ridge Top we specifically asked, and were assured, that the new window trim would match the existing size, eliminating the need for additional significant drywall and paint repair. After 2 separate measurement appointments before installation, the finished trim installed on 13 windows was significantly smaller. We raised this concern during installation and at multiple walkthroughs, but it was repeatedly ignored. At the final walkthrough, Ridge Top acknowledged the extensive repairs required to both drywall and painting, and offered to provide compensation if we could get a quote from our own painter. Unfortunately, 2 weeks after the quote was shared with Ridge Top and multiple un-returned phone calls, they reversed this decision citing generic contract terms. This situation would not have been an issue had Ridge Top honored their initial assurance of minimal repairs or addressed the problem promptly. Instead, the lack of transparency and follow-through has resulted in unnecessary additional expenses and frustration.

    Infinity Exteriors

    Infinity Exteriors

    (8 reviews)

    I heard Infinity Exteriors on the radio and decided to give them a call for a roof inspection. I…read morewas very pleased that I was able to book an appointment for the exact day and time I wanted. Jon came out to my house and was great to work with. He was very knowledgeable about the different roofing products and recommended a terrific solution at a fair price. I really appreciated the walkthrough, especially when he went into my attic and discovered a leak that I wasn't aware of. I also had the opportunity to work with Ricky, who helped me on the day the project started. He called ahead of time, was very professional, and kept me informed throughout the process. The crew worked from sunrise to sunset and completed my entire roof in just one day. When I'm ready to replace my windows, I'll definitely be reaching out to Jon and Ricky again. They are friendly, professional, and truly local. Be careful of storm chasers. I had more than four roofing companies knock on my door after the storms. Ask where they live and work. Infinity Exteriors has a local office staffed by people who live and work in the community. That gave me confidence, and I will continue recommending them to my neighbors.

    We had hired this company and spoken with Sam Ward the VP of sales. Before sale he was kind,…read moreafter he was condescending and ignored the two seperate inspection results. The company rescheduled with less than 24 hours notice on three seperate occasions and did not apologize. Left open an outdoor outlet oncovered in rain, did not reconnect air conditioner. Workers who came were nice but appeared to hurry job because of upcoming birth of contractor's child. Really bad result and very unhappy.

    TruHome - windowsinstallation - Updated September 2026

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