1. Truist

    1. Truist

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    Altamonte Springs, FL

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    Truist

    5.0 (1 review)
    Closed 9:00 am - 12:00 pm

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    Personal banking

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    1 year ago

    Helpful 8
    Thanks 2
    Love this 7
    Oh no 0

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    Amscot - Outside of Amscot

    Amscot

    (5 reviews)

    Wekiva Springs

    I love that Amscot is 24 hours! It is located right by my house, within walking distance, so it is…read morevery convenient. I mostly use the ATM, although I am not crazy about the high withdrawal fees. I also wish that Amscot offered services such as PayPal, Cashapp, and Venmo cash reloads. They offer Go Bank and Go2Bank reloads as well as Western Union transfers, but the fees are very high to use those services. Other than that, I recommend it for your ATM needs!

    Ive been going to this amscot for years. Lately, there is a very cynical woman named Tanya, asking…read moremy mom and I questions about the western unions that we receive from my father who is a travel nurse who works out of state to pay our bills. He does overtime and sends us money in the morning so he can go sleep after his double shift. Tanya has had the audacity to ask us on the 1st of the month and through the 10th of the month about what bills we have to pay. She gave us a pamphlet but nowhere in the pamphlet does it say she should ask what the money is for. I have to pay my rent and other bills and this woman had the nerve to stall us and even laugh when we were telling her that she was discriminating us for. My dad has been married to my mom for over 42 years and has consistently sent my mom money to help her pay the bills because my mom and I take care of our bipolar and autistic brother, her son who has special needs. She cant work, is about to retire and my dad helps her pay the bills. I said I had the proof of my bills on my phone and she asked to see them. Like, in what world does a transaction of westetn union require so much. And then she, in an authoritative way, said all amscots would do the same. I had to go to another spot and they said that what we went through is odd because western union does the heavy lifting of questions to the sender. No questions were asked about what the money was for at the other establishment. and Tanya claims she was asked why we were receiving high amounts of money in the 1st of the month but the lady who helped me in another western union place DID not. While we were dealing with Tanya, a girl named Lulu, I think came to give cheap excuses and were trying to stall us, for what, i dont know. My mom has been receiving western union from my dad for years. And its always for bills and groceries. Everything we went through with Tanya, I recorded and im appalled by her cynicism and blatant lies. We are a Latino family who has lived in altamonte springs for over 20 years. I dont know what her deal was but she lied through her teeth. And she needs to not judge, because we have an autistic and bipolar man to take care of and our life isnt easy.

    Truist - banks - Updated July 2026

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