Best bank in town! They care about their patrons there. They recognize us and are very helpful with…read moreanything we need. Much, much better than those huge banks and are not such safe places to put your money.

Fidelity Bank is the best bank in Kernersville. The employees are wonderful. This bank treats you…read morelike a real person with a name and not just a bank account number. We have always been more than pleased with the service.

This isn't my bank, but I stopped in here to complete a private car sale transaction since the…read moreother party banks here. The teller, who is a notary public, greeted them by name and walked us through the process of a title transfer. They notorized the title and sent us on our way with a warm smile. If we lived in Midway, I would definitely use this branch.

I'm pretty sure I'm spelling her name wrong. Ms. Addy was…read moreextremely helpful and non judgmental. I had issue by prejudice at the Stratford location. See details at the Stratford review. I explained everything to Addy and she followed through with the exact training and knowledge she received from whomever trained her properly. She knows her job and was exceptional and kind. Anyone can cash a check but very few people can make a visit pleasant. The Stratford Review Absolutely horrible and unknowledgeable employees in the Drive-Thru. I was aware that there was a $10 fee to cash my paycheck from my employer at Hawks Florist, because I'm not a member.. that wasn't the issue we had. I have been cashing checks since February from the same employer. However the woman in the Drive-Thru all well knowing it was a business account, preceded to call my now disgruntled ex employer.. she then came back and said she couldn't cash it, it was over the maximum.. #1.. if you were trained properly you would have looked at the check and have made that decision when first receiving it. However the maximum for all first national Banks between Charlotte, Greensboro and Winston-Salem verified there is a $800 maximum. My check was $454. The woman then said 'do you not have a bank you can do this with"... I knew that she was being prejudiced after calling my previous employer and my previous employer trying to make my life a little more difficult. That the woman in the Drive-Thru made up a lie hoping that I would not follow through with verification. I ended up cashing out my check with the very friendly people at the Arcadia branch. I then called the Stratford branch manager and gave her all the information over the phone where she verified it was a business check. I explained to her that we told the woman in the Drive-Thru it is a business check and it was clearly stated on the check the name of the business. She also called the business to verify.. The branch manager Stacy Waldrup (SP) then place me on a hold for a brief moment. When she returned instead of apologizing for the lack of knowledge or prejudice that was bestowed upon me in the Drive-Thru from the drive-thru employee, she proceeded to do damage control and made an excuse that the woman in the Drive-Thru had no idea it was a business account...... The entire branch is not a great experience from the drive-thru all the way up to the branch manager. I will definitely be placing this review on Yelp as well and letting everyone else know not to come to this branch.. the two stars precedes itself very well.

I am so frustrated Wells Fargo acts like an old person about the internet. I have never had so…read moremuch denied though I have the money Amazon is the only online ennity they allow you to purchase from

Horrible customer service horrible place to bank!! Worse customer service than ANY place I know…read moreof!!!! Very unfriendly and font like yo give you much information of what their doing with your account and if they feel your asking too many questions about your money you have deposited, they quickly close your account!!! I do NOT recommend this bank to anyone, go someplace else anywhere else!!! You won't regret it!! You'll be happy you did find another bank!!!

This bank has difficulty remembering that without their customers they would not be in business…read more We have been with this bank for 25 years and through the years we have watched amazing managers and staff leave and be replaced by some very rude and arrogant people. They do not respect privacy by leaving office doors open allowing everyone to hear other customers business. We went to deposit a large closing check drawn on Truist into our account and withdraw funds. The response was, what are you going to use the money for, with a jack o lantern smirk. When we told him what we use the money for was none of his business, it put a bigger smirk on his face. He went into a big speech as to why they do it. Finally, I told him I have stage 4 cancer and if I wanted to give it all away it was none of their business. I was then told it would take 2 weeks to clear and 3 weeks to be able to draw from. When we told him it was unexceptable he said we would have better luck at Truist with a smirk. I asked him if he thought this was funny. Jason of the Oak Ridge office snickered. At that point, we decided to leave the arrogance and insulting abuse. We went to Truist, who treated us with the utmost respect. Our funds will be available in 2weeks. In conclusion, the Bank of Oak Ridge is a very small fish appearing to struggle in today's world. We have decided to move to a national bank.

I have been with bank of oak ridge more than twenty years. I have always received Great friendly…read moreservice. Jason Miller was very helpful today when he helped me resolve a possible identity theft because someone had out there had gotten my SS#.

I enjoy interacting with the State Employees Credit Union. They are fast, polite and most of the…read moretime willing to make the extra effort. The rates are typical for the area. The building was in immaculate shape. No line at this location and it was the lunch hour. This place get 5 thumbs up! Check it out today if you qualify for membership. Note: I did not take pictures because I did not want the employees to think I was casing the place. Recommend!

Friendly employees always! Quickly helped and they are always smiling! Love banking here!read more

This is the absolute worst bank I've ever done business with…read more 1. They made me drive to a branch to do a wire transfer (it's 2024) and told me the charge was $16 and then charged me $30. 2. They made me drive to a branch to make a principle only loan payment (again, it's still 2024). 3. I made a cash payment to my loan and when it didn't post after a week, Susan Alley told me "I have a feeling it will post tonight." It didn't. 4. When I inquired why the balance of my loan in online banking was way wrong, I was told to ignore online banking and that everything was ok. These people clearly don't know how to do their job and their job is to handle our money. Obviously, I'll be switching banks.

This bank has been here for a long time. With so many banks coming and going and name changes its…read moreamazing that this place, with some of the worst customer service ever, is still here. The building itself is looking dated especially inside. Carpets and surfaces are well worn. This is the kind of bank that loves its customers.. it's regular customers that carry big balances. Let your balance drop, or have an issue, or need something else. Forget it. You will get treated like a criminal, carded, and given dirty looks. Very disrespectful. This bank makes my life difficult when I have to deal with them. Which is not very often thank goodness. Given the choice of using this bank or no bank I would take none. The worst.

Since opening my new accounts with BOA I'm completely satisfied with the courteous & professional…read moreservice I've received from the bankers and especially Mrs. Laura Cruz. I was hesitant because of myself banking with Wells Fargo for over 20 + years. They treat you like they really care. The Kernersville branch is never overwhelmed by customers and what I've witnessed they are professional. I highly recommend.

Is there a zero stars option that I don't see here? This branch deserves it. If I have to wait in…read moreline behind 3 people with 4 bankers behind the counter and only one waiting on people, you think at least the banker could be friendly. No one behind the counter here has ever been friendly and furthermore they are not good at privacy either. Consistently the WORST service I have ever experienced at a bank in 48 years, 5 countries and 23 states. Shame on you BofA.

I used the app to deposit my paycheck, they deposited 400 dollars on Friday, which is normal and…read morethe remainder is not going to be deposited until Tuesday June 23rd. I need to pay my mortgage and credit card bill TODAY. Both of those loans are through wells fargo. So they are basically withholding my paycheck so that they can default me on my credit score, and evict me from my home. How does that make sense? And yes I called and they pretty much said eff me

Did you know that if a person with a Wells Fargo account writes you a check, you cannot cash at…read moredrive thru and if you go in the bank they will cash it but charge you a $10 fee if you don't have acct with them. This is ridiculous and their drive thru clerks are rude. Wells Fargo

Recently I transferred our three bank accounts over to a family trust, and although the procedure…read morewas complicated, the Asst Vice President at this branch was very kind, knowledgeable, and thorough. I would highly recommend this branch of the bank.

It's 12pm and there is no teller available? I understand people get sick and call out. But why is…read morethis branch even open. Almost every time I'm here either there's one teller that takes me 30 minutes to get through the line or there's no teller...