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    Truist

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - Truist

    Personal banking

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    1 month ago

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    Wells Fargo Bank

    Wells Fargo Bank

    (11 reviews)

    One star is actually too much for this branch since Mrs.K.Romero left this office!…read moreFor many years my wife and I have been a customer at this Branch and knew Mrs. Karina Romero since she starting to work at this office, a person we trusted, when we lived in Boston and She was our preferred Banker!! Since she left this Branch, service became a joke, unprofessional worker took over handling our account and being very rude on the phone with me, interrupted me while talking to her, when she complained about my wife's email she received after writing my wife a FORM letter, like we were customers NOT KNOWING the rules, regulations and bank agreements!! We are really not appreciating this kind of treatment and we are appalled how this ended! This Branch is going down like a sinking ship, with the kind of service been provided from now on!!

    I'm banked with Wells Fargo for over 20 years and before them they were Wachovia Bank. I know…read morepeople will say that their scandals are horrible, but nearly all banks have scandals. I guess I'm old school, but I like a brick and mortar bank. Especially like that they have safe deposit boxes which most other banks don't. i've never had anything but the best service from Wells Fargo. Even during the height of Covid, you could make an appointment to get in your safe deposit box or speak to a banker. they are easy to get a hold of, and if you notice any kind of mistake on an ACH withdrawal; investigate it and will give your money back. So don't believe the rumors that someone can withdraw money and you won't get it back from the bank they are top notch in my book. I chose this one location, but I don't think I've gone to any location where I didn't get outstanding friendly service.

    Truist - banks - Updated June 2026

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