I have been with dccu for 14 years and have had nothing but great service. They even caught a…read morefraud event and called me before I even caught the problem.

We have been members for 20 years and always received excellent service and advice. I appreciate…read morethe profits from my banking are staying in my community and would not move them to a large for-profit financial institution.

DuPont uses DISGUSTING business tactics. They will send a blank WARRANT in the mail to an account…read moreliterally 7 days overdue- an account that has never once been late and made frequent early payments. When calling to try to come to arrangement they will refuse any payment plans or deferments. All of this to a LOYAL customer who has NEVER missed a payment or been late. Absolutely appalling.

The newest DuPont in are area is my favorite. They have two private ATM rooms inside the bank, I…read morereally enjoy the privacy and safety of that feature. All branches offer members Coffee or water in the lobby area. I appreciate that DCCU prompts good health by having tellers stand, but hope they get frequent breaks. The Fishersville location has beautiful decor with white brick with banks correlating colors and logos. They hosted an absolute great Open House and I will be sure to be back. If it's raining no worries, this smaller location offers to ATM machine lane's right outside their doors.

I've dealt with several banks and ALOT of business and I have NEVER felt so in appreciated and…read moredisrespected by a business in my LIFE. this bank will screw you over and then if u try to complain it's just a small group of people who all know and protect each other so it'll do you no good. I was with them for years and put a lot of money through my bank account and they could care less. I believe they stereotyped my husband, then gave us the runaround just because they could. go to farmers and merchants!

I have found the people at this bank (this branch and the branch in Verona) to be great. Everyone…read moreis very friendly and get me what I need.

I have been a customer at F&M ever since I moved to Staunton, Va from MD. The people that are…read moreemployed there are extremely nice, accommodating, and will always answer any questions I have. I am going to have to change banks because it seems that when it comes to bills being paid quickly, either by check or electronically through the bank, they are very, very, slow. Sometimes it seems as though the left hand doesn't know what the right hand is doing. This month because my rent payment kept not showing up on the statement on line from them, I actually paid it three times! That's ridiculous. So, I will be leaving and moving to another bank ..... they need to be able to move things along a bit faster to keep up with the times. BB

The customer service at this bank branch is horrible. The branch representative hung up on me…read morewhile I was still asking a question...