We have our house loan through them and couldn't be happier. Tammy helped us though the loan…read moreprocess and they were with us throughout the building of our house. Our loan amount changed as they do, and we missed the increase in the amount. They called me and alerted me of the issue and walked me through how to fix it. I would highly recommend this institution.

Yesterday after hours I had an issue logging into my account, as the new system requires a password…read morechange every 6 months now. I am a technophobe and I could not get the new password to set correctly. After several attempts, nothing worked, so in my frustration I left a poor review. I had a cheerful call from a bank representative this morning (even after she had read the review!) and she walked me through it until I got it right. I have paid my bills and all's right with the world! I do appreciate her cheerful attitude in the face of a frustrated customer and I do like banking with FRFCU. We have been with them for years, and they have always gone the extra mile to help us whenever we've had issues, which has been seldom, and usually not things that are their fault.

My husband typically does our taxes every year himself, using Turbo Tax software. This year we…read morefelt our taxes were too complicated to try to do on our own since we had multiple states, jobs, unemployment, and a short sale. We asked friends to recommend an accounting firm, and we were very happy we went with Rutherford & Johnson, as they suggested. My husband went in for the appointment and met with Brian Davet and was very pleased with his professionalism and friendliness. He was also very diligent and thorough in order for us to receive the maximum refund. We were given a fee estimate up front. There were a few times during the preparation phase that we needed to answer questions and gather additional information. Brian was easy to reach via email and prompt with his responses. We both went to the office to review the information and sign paperwork before filing, and we were provided with our originals and copies of everything. If we need assistance with taxes or any other accounting matter in the future, we would definitely go to Brian at this firm again!

My family received a strong recommendation to engage Kilmer and Assoc from my business attorney…read more We started using Kilmer and Associates 2 years ago. They do all of our trust, private and business taxes. In the first year they saved us several times the cost of their services. They are conservative in their accounting practices, very responsive and are willing to provide tax planning at a strategic level. We are very happy with Kilmer and Assoc and hope to make the partnership with them last generations.

Kilmer and Associates has a terrific team and has been servicing businesses in the community for a…read morelong time. I personally know of several business owners who have been really happy with their accounting services that they have to offer. Stephanie really knows her stuff there! A very well established business in this community!

Barbara has been doing my taxes for the past 5 years. I appreciate her knowledge and patience. The…read moreentire staff is great to work with.

A coworker has had nothing but praise for this company. I've done my own taxes since 1993, but…read morethought I would try a preparer this year. On March 26th, I emailed them to inquire whether they could still do my 2022 taxes. They replied that they would be happy to, so I submitted my paperwork to them, beginning on 4/4. On 4/14, I received a question from them, which I answered, then no other communication until 4/19 when I inquired whether they had received my previous response. No reply. I emailed, again, on 4/24, and asked for an update. Virginia responded and told me that Barb was out, sick, that day, but my taxes were nearly done and Barb would review and then they would call us. On 5/5, I left a voicemail, and on 5/8, I sent a Facebook message. Just a moment ago, I sent another email. Looks like I'll be doing my own taxes, again, this year - and now they're late. Can't recommend at this time. I will update if I hear from them.

Very unethical. I would not recommend this place to my worst enemy. I had paid this place for 5-10…read moreyears through my mortgaged escrow. My home was vandalized and some of my personal possesions were stolen while I was out of town. Needless to say, they did not cover my claim - as they believed my home was "vacant". They have a nice little page on their website, that says they understand when you feel violated by this happening to you - but then THEY DO NOT STAND BEHIND IT. - Oh, and then the following month they canceled my policy.

I Am A Homeowner And Have Been Insured With Shenandoah Mutual Insurance Company For approximately…read more 27 Years. On April 3, 2020, Are Home Was Damaged By Heavy Wind And Rain. I Contacted Our Insurance Company And Spoke With Are Agent Ms. Weakley. She Was On It And Had A Crew Dispatched With Many Large Tarps For Coverage On The Roof. The Following Day Insurance Agent Ryan Had Contacted Paul Davis Restoration For A Damage Inspection. Afterwards,The Inspector Eric Responded To Our address, Explained The Damage And What was Needed To Restore Back To The Original Design, I Must Add That The Information Was Very Clear And Concise With his diagnosis. Keeping My Wife And I Informed Along The Way. The Crew That Did The Repairs Were Very Courtesy And Respectful. I Fully Believe That Paul Davis Restoration And Shenandoah Mutual Insurance Are Both Worthy Of trust And Confidence. Respectfully T. & K. Lomax

Whether it's the aftermath of hitting yest another deer or adding a home to an established trust,…read moreJoe and his team are always ready, willing and able to assist. Couldn't ask for better service.