We've been with this bank for some years now and they've always been wonderful! The employees are…read morealways professional, friendly and so helpful! Recently, I called to ask about how to set up a fund raising account and instead of referring me to another employee she did some research and called me back to tell specifically where to go to set up the account! That's the hometown service they provide!

I had an issue with a mobile deposit I had made. It was my first time using it and I received an…read moreemail staying the funds would be available the next business day. When I checked the next day I was told they would not be available for 8 days! I called my local branch and was told to come in. Matt the manager and Lauren Custer greeted me and took me into the office. Within minutes they resolved my issue and my funds were available immediately. The customer service here is second to none. They resolved this immediately for me. I look forward to doing business with people that truly care about you!!! Thanks!!

My experience was very similar to other reviews. See other reviews…read more I think management classes could help, as well as regular "surprise" check ins with upper management, and listening to employee concerns, to witness company culture.

They called me this morning to tell me they had a charge coming in that my account wouldn't cover…read moreand would I like for them to refuse the charge? I was so surprised and delighted they would do this rather than just refuse the charge and charge me an overdraft fee! I said thank you for letting me know and that I'd make a deposit today to cover it. Bank of Clarke County gives excellent service--just like a small, hometown bank. I've been banking there for over a year. They know me, they care about me, they go the extra mile to take care of me. Low/reasonable fees. Just awesome!

Don' bother with this bank unless you feel compelled to let your banking institution know you are…read morestill alive every 6 months! Yes, that's right. This bank sends you a letter that you must sign every six months unless they see activity in your account. If you don't acknowledge the letter, this bank will begin taking fees from your account until you do or by law they must turn your holdings over to the state. This gives them about two years to pick your account clean like a buzzard, under the guise of "fees". There is no end to the audacity of bankers these days. Yes, a lot of banks do this, but every 6 months?!!! There are very few people or institutions that require us to check in with them every six months. Is this some sort of banking "watch list" or what?!! Ha. Do your banking elsewhere.

The people at this bank are the nicest, most polite and courteous people I have ever found at a…read morebank. I went in to get something notarized. After a brief wait, the nicest gentleman came out and quickly took care of me. Then, to my surprise, there was no charge! That was such a pleasant experience, I decided to bank with them. If they can treat a non-member that well, I can only imagine how well they treat their customers. You're not just a number, like many banks.

Late to leaving my review, but cannot be happier with the choice I made for opening my business…read moreaccount with F&M in Woodstock! I showed up randomly while in town running errands just expecting to get some information and schedule to meet with a banker at a later date and I was immediately accommodated in a very professional and friendly manner. Everyone there was wonderful, though Christy was absolutely phenomenal and had my account set up in no time. She was incredibly personable and thoroughly enjoyed the conversation while getting established. As a new business owner I am beyond excited to partner with Christy and the staff from F&M, and as a newer member of the community, I felt very welcomed and "a part of it" already-cannot wait to grow my business and become a deeper part of the community!

I've spent hours rectifying problems with the bank's electronic bill pay. My account is debited,…read morebut the bill is not paid, and so I receive late charges from merchants. This has happened repeatedly, and I've finally decided to change banks. I rest of the services are OK, as long as you don't required special services like foreign transfers.

Super helpful. Emily was easy to work with and it came in clutch. Recommend, but make sure you…read morepay what you owe before taking on a loan

Please think long and hard about whether you want to do business with this organization. I have…read moreyears of good credit and have had accounts with literally dozens of different businesses over several years. They are by far the worst -- the office in Winchester is mismanaged, poorly staffed, unhelpful, backward, and ignorant to say the least. Such a shame a place like the Big Screen Store in Sterling, VA would use such a company to provide "interest-free" financing. It's such a joke but unfortunately the joke is on the consumer. DO NOT USE this company under any circumstances. I wish I had never had the displeasure to become acquainted with this horrible organization.

I highly recommend Jackson Hewitt Tax Service because a high refund guarantee is expected on your…read moretaxes. They are very reliable and the agents were so patient,knows how to do their job professionally. Overall, they are an excellent company.

The people there are extremely helpful and polite! Vivian was my tax preparer, she went above and…read morebeyond to assure I understood the break down of it. She also offered me a free consultation mid year in order for me to get an estimate on what my return will be based on what I chose to put on my W-9! Thank you Vivian and thank you Liberty Tax!

Okay you guys i'm back for my review. I was pleasantly surprised when I walked into Liberty Tax…read moreService on weem's lane.I was greeted so warmly by a lady name Miss crystal, who completely Put me at ease. Getting my taxes done is never a great experience. She then led me to a lady whose name was miss. Megan, who kept reassuring me that she had this and that I would be fine when all was said and done. My taxes were complete and I felt loved and care. D for isn't that what we need during taxes? It LOLOK, you guys I'm going back again next year. And when I say they did a wonderful job, excellent customer service. They even call and remind you. I loved everything about the experience and who loves taxes. Surely not me, but I'm coming back again next year.That's the whole idea to get repeat customers five stars