I often go into the saugerties branch to do my banking, at least twice a week. Almost every time I…read morego inside I am helped by a very polite, friendly young man named Marcel. He always has a smile on his face, and is working hard. He is very knowledgeable with all of my banking needs and always seems to be in a positive and upbeat mood. ​ He is a pleasure to deal with and this bank is lucky to have him as an employee.

Look, I don't belong to this credit union, but it's still the best experience I've had with a bank…read morein...I think it's actually the best experience I've ever had with a bank. We were in need of a notary on a Saturday, and the MHVFCU was the first bank of five that we called that had a real human being answer the phone (off to a good start). They had a notary available (and were open til 2 pm on Saturdays), and not only is the notary's services free for members, but it's also free for non-members! If you're keeping track, that means it's free for everybody. We walked in and the friendly tellers let us know we'd be waiting for Linda in the back, but to help ourselves to a seat and a cup of coffee. For the record, that's nicer than most of my relatives treat me. We waited for a few minutes, and then Linda turned out to be even nicer than the other employees, as well as the branch manager and probably in the top three notaries I've dealt with in my lifetime. You know what? She's #1! I just decided. The only downside of MHVFCU is that I am a bit frightened of the other clientele. It was 8 degrees outside, and my brother and I were the only non-employee males that were wearing full length pants. Sure it was only two other guys, but as we all know, nothing screams mental instability more than being inappropriately dressed for the weather.

Love this branch! All the ladies are very professional and pleasant to deal with. Have had our…read morepersonal and business accounts here since we moved to Hudson from NYC.

Hi my name is Tymell Coy. And I've been baking with Lee bank for nine years going on 10. The first…read moreperson I met and Lee bank was Brandy. And Brandy was so fucking awesome and amazing to me. And the best thing I can tell anybody about Lee bank in the Berkshires of Massachusetts is this. Customer service skills is 1000%. They care about your banking. And all the people that work there they gonna make you feel like you are in the best safe environment. Me being a Latin it Caribbean brother I don't feel safe in a lot of places. But when it comes to Lee bank I don't feel like I need to look over my shoulder career because they make me feel super comfortable. Lee bank is awesome.

Great customer service by Louise. She went out of her way to create a fair outcome for a problem I…read morediscovered.

Best Agency! I appreciate the professionalism and dedication from agents there to get best result!read more

Awesome customer service!! They know my name and help me with all of my questions. I am not…read moretreated as a number but as an individual. Highly recommend.

I love this branch. It has the qualities of a local, community business. When I had 2 homes I moved…read moreall my banking from a bank in Boston to Berkshire bank because of the personal service at this branch

I have a accounts with two major banks and decided to consolidate with my local bank in West…read moreStockbridge There was one teller and one banker, and I asked if I could open an account I was told he was conducting an IRA seminar for other bank employees and to come back tomorrow I understood the bank priorities, and consequently went to a different bank