Cusumano and Hector are the BEST! Always looking out for Trustco customers and help us however they can. 5 Star A+ service. We have been Trustco customers for over 15 years and plan to keep banking with them. read more

I'd like to express appreciation and gratitude to Kristen at the JYP Branch in South Orlando. She has been an excellent communicator regarding my accounts at Trustco. Kristen is clearly an exceptional team member, Trustco please employ more staff like Kristen, her attention to customer service and articulate and clear communication is very very helpful and a true credit to Trustco Bank. Thank you and Kind regards read more

Trustco Bank certainly is what it claims to be, your "hometown bank". With friendly staff and great branch hours, it really has been impossible for me to find another banking institution which is able to provide both the customer service and quality products which this bank has to offer. Trustco bank offers wonderful promotions all the time for their free interest bearing checking and savings accounts as well as promotions for their mortgage products. The CD rates at Trustco are highly competitive, and the money market rates are exceptional as well. The application process for everything is seamless, and the money you will earn by transferring your bank accounts to this institution is remarkable. Did I mention the checking accounts here are free? Yes, that is right, they will cost you nothing. All services for internet banking are free as well. Free transfers, free debit card, unlimited transactions and the business accounts are the same! This branch always has fresh coffee and typically has seasonal treats for customers. 5 stars for Trustco Bank for their hospitality, competitive products and great customer service. Cheers! read more

Trustco Bank - Free checking accounts that pay interest! - Banks & Credit Unions Near Me - Orlando, Florida

Received a Treasury Check (Cashier Check) from someone for TrustCo Bank, went to cash and they wanted to charge me a fee. Told them this is the reason I don't bank locally. Understand fees for non-Customers, but not when cashing a Treasury Check issued by the bank. Knew this was not going well when I got there and they had the Open sign on, but the door was locked. Several employees looked at me for a minute before they finally came and opened the door, said it was a mistake as when they opened a customer was waiting and they accidentally locked the door back. Then as I was waiting in line I saw the sign and asked the manager, he first said it was a bank check and there would be no fee, then he wanted to verify good check so took it and called to verify. Then when he said it was good, changed and said there would be a charge or I could just open an account. VERY disappointing for a Bank that advertises "hometown bank". read more