I wish I had read more of the bad reviews as my experience was the same. When a company is not organized it's a pet peeve of mine. I was told 8am arrival, got a confirmation text at 9:30pm the night before. When I called to let them know that someone has not arrived yet and it was already 830am, I was told there was confusion, then 1 person shows up. I have a large home, at least 2 are needed. I, then get told, the other will arrive at 10 "we stagger them" yah, right They don't show up till 11:45, then a third person arrived after 2pm. None spoke English, which is fine but they need to be able to at least communicate with me in basic things. I couldn't even tell her specifics without Google Translate. I was already frustrated with the whole situation. The ladies did their thing but it definitely was not worth the $420 price tag. I'm still picking things off the floor, there was a dirt mark left on my brand new painted walls and just saw a scratch and my brand new painted floor boards. Then I was asked for payment and the lady stood on top of me till it was made. Definitely would recommend them to get things more organized and would not hire again unfortunately. UPDATE - the house is large if you don't think 2,200 sq ft is large, then I'm not sure what you would considered a large home. I also said once as you claim I repeat. I have 5 bedrooms., 3 full bathrooms. I didn't realize I had to request English speaking, shouldn't you ask if that's something I need? Your cleaners were late and your stagger excuse I believe is the cover that. None of that was explained to me prior to the job. I was only asked to look at things at the end when they had already cleaned up their items, the floor is something I'm still picking things up from. They even redid one side and still not fully clean. Instead of apologizing for my experience, you are making it my fault. I think you guys need some work on customer service. Once again, would not book again. My backsplash still had stains I just cleaned, I swept after them, they threw trash in the green bin and without paying attention, threw away my grocery bags and items read more

Trusted Cleaners - Home Cleaning Near Me

I hired them to clean two of my job sites, one in Norco and the other in Newport Beach. They did a fantastic job in both locations. Communication was easy, mostly via text. They could send cleaners on a one-day notice, which was a huge plus. Pricing is very reasonable, and you get a high value for your money because they care about customer service and doing the job correctly. Highly recommended for any cleaning services. read more

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I love their service very professional. They are always on time. They took off water marks off my window.

**Update** Your response is not truthful. Please see screenshots of our conversation. Had scheduled a move-out cleaning and the company was a no-call/no-show. I called, texted, and sent messages through the Yelp app which all went unaddressed. Two and a half hours later, I received a message saying they were there to clean but nobody was home. You were correct....I scheduled the move-out clean for a time that I could be there to get it started and then had to go into work while they cleaned, then would return. Well, I still had to go into work. I trusted this company to complete the move-out cleaning (as scheduled) and was sent into a last minute panic as we had to be out of the house but still needed the cleaning. Thankfully, I found another company that could squeeze in the cleaning and they did an amazing job!! Very disappointed with the lack of professionalism and lack of communication of this company. In fact, he stated, "I wasn't getting my messages." My thoughts: I shouldn't have had to message, you receiving messages was irrelevant when I had the cleaning scheduled (and even confirmed the evening before)!! read more

Trusted Cleaners - Conversation - Home Cleaning Near Me

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We were taken care of by Alex(he also did the walk through on our house), Jovani and Andriana. It was a mini deep clean for our first try with this company, so the job was supposed to take 4-5 hours as opposed to the Deep Clean which is 8-9 hours. We are definitely glad we went with the mini. The house is more than clean and organized. You can tell Adriana and Alex take A LOT of pride in their work. Adriana especially added little hints of being glad to work on our house. She cleaned meticulously but still made time to make these little paper birdies. Everything was cleaned exactly as we asked and were very satisfied. We will be using them again! read more

Trusted Cleaners - a paper bird decoration - Home Cleaning Near Me

5 Star Rating After a string of bad experiences with other companies, we were in the market for new house cleaners, and Trusted Cleaners came in and absolutely knocked it out of the park! We were so impressed with their first visit that we immediately scheduled a regular twice-a-month cleaning with their fantastic staff. Value - 5 Saul, the owner, is fantastic! He took the time to work with us on a price that perfectly fit our budget and a schedule that worked seamlessly for us. Considering the flawless job they do, the value is exceptional. Quality of Work - 5 Trusted Cleaners did their job flawlessly, quickly, and carefully. They were incredibly communicative throughout the entire cleaning process. I love coming home to my house being sparkling clean and smelling fresh. They seem to use great products, and they're flexible enough to use specific products we provide for our specific floors, which is a huge plus. Service - 5 Saul's proactive in his communication, incredibly responsive, and genuinely cares about his clients' needs. The staff are also wonderful and, importantly for us, they are totally fine and great with dogs, which was a concern we had with other companies. The service here is stellar from start to finish. read more

Fast and efficient! Thank you! We will call them again for more as needed. The lady that cleaned was very focused and polite.

Requested a cleaner and they had someone come out that weekend. They were diligent and everything was cleaned to my liking. Would highly recommend! read more

Great experience with Trusted Cleaners. They did a move in deep cleaning for me. Great job and reasonably priced.

Decided to reach out to them after seeing their stellar reviews. The process from start to end was seamless. Saul was very responsive with texts, making the scheduling process stress-free. The team did well within the allotted schedule and we definitely plan to continue using their service. My only criticism is that the crew did not clean high surfaces (e.g. top of fridge, top of shelves, kitchen vent). Chalked it up to maybe running out of time, but perhaps it's something we can address next time. read more

First time using this cleaning service, and we scored! The owner Saul is very responsive to my texts and all of our questions. They scheduled a time that worked for us and the crew showed up and worked quickly and thoroughly leaving our two-story home beautiful. Reasonably priced as well. We will definitely use them again! read more

They did an amazing job. Arrived whe. They said and they were very friendly. Would use again.

I just had Trusted Cleaners clean my house for the second time and am very happy with my experience so far! My communication with the company to get pricing and availability information was quick and clear. The cleaner(s) showed up within 15 minutes of the estimated start time and was very efficient and thorough. Having a clean house is the best feeling and I'm so glad to have discovered Trusted Cleaners! If you're looking for a reliable cleaning service to get the job done without breaking the bank, I recommend trying this company out and seeing for yourself. read more

I've used this company twice now for monthly cleaning. They've been fast and efficient, with easy communication! I'll definitely use them again. read more

The housekeeper was such a nice person to work with. She cleaned the house thoroughly and worked at a good pace. The house looked great when she was finished. I mostly likely will use their services again in the future. read more

I requested a deep cleaning option the service was amazing expect the cleaner was not aware of all the details she had to go through, but once she was told was needed to be done it was done properly. She was very nice and kind. They send service a day before the scheduled appointment so I had to drive back home and let them know that it's wasn't for that day. cons: I wish they send two people so it would finish faster and more efficient. it took over 6 hours to finish. -they cleaned the walls but it was not a through cleaning as it was mentioned in the package I had to go over it - Make sure you stay on top of them . personally Im very picky about spots being left out. again mainly because it is not a one person job to clean the entire house deeply. - Lastly the management was very poor at answering phone calls I had to constantly call to get an answer read more

prompt, courteous, hard working, thorough, and very quick to clean the entire house after move out. Would definitely recommend.

Not bad! Not great. THE GOOD The owner/dispatcher is friendly and quick to respond. Fair pricing. The cleaning staff was friendly. They did clean what they said they would. THE BAD Cleaners arrived almost an hour late. Cleaners didn't speak English so could not communicate. Cleaners left my front door open when they left. Cleaners didn't vacuum or sweep the floors which seems like a basic service for a move in clean. I wouldn't use them again but they did technically complete the job they said they would. read more

Highly recommend them. Always accommodating. Fair price Always clean well. Nice staff.

Trusted cleaners did a great job cleaning my carpets. I had no issues and they didn't try to sell me other unnecessary services. I would hire them again. read more

They provide great service at a reasonable price. Incredibly responsive and professional. I wish I would have found them sooner. Give them a try you will not regret it. 5 stars! read more

Adriana & Alex did an excellent job cleaning my house. They were polite, professional, detail oriented and kind. I'm currently going through a rough health patch and their service really helped provide the support I needed! I'd highly recommend them! read more

When they said deep cleaning, they really mean deep cleaning. They cleaned areas that I didn't even consider to be part of the service. They were thorough and very professional and very reasonably priced for the service that they provided. I highly recommend! read more

The best cleaning service I have ever had for my business. Could not recommend enough. Saul and his team are incredibly professional!

I got a few quotes through yelp for cleaning my house. I was a little hesitant to choose Trusted Cleaners. While they had a 5 star rating, there were only 2 reviews at the time. I always take overall ratings with a grain of salt with a low rating count... They did quote me a very reasonable price, though, and their availability aligned with my schedule rather nicely. I'm really glad I picked them. The lady is still here as I write this review. But I can already tell from the areas that she's been through that this is 100% well worth it and they do a really great job. My home wasn't overly messy, but due for a cleaning, and I chose to do the deep clean. I already couldn't be happier about how clean my house is. It's like I didn't feel like my house was that dirty, but seeing it this clean, there really is a difference. Saul communicated well regarding scheduling and answering questions. I really couldn't be happier with the work that is being done. Highly recommend. read more

Trusted cleaners has been doing an amazing job with my condo! I originally booked them for a one time cleaning as they were referred by our neighbors. I was extremely impressed with their work and signed up for the biweekly service. Their cleaners are the sweetest, always going above and beyond. 100% recommended. read more

Canceled last minute. I reached out to re-confirm the time and was only told at that time no service was available.

I couldn't be happier with the cleaning service from this company! Maria, the cleaner they sent, was absolutely spectacular. She left no nook or cranny untouched, meticulously going over every corner of my home with incredible attention to detail. I almost didn't recognize my house afterward; it felt like a brand-new space! If you're looking for a cleaning service that truly delivers, I highly recommend reaching out to them--and definitely ask for Maria. You won't be disappointed! read more

I had my house cleaned by Trusted Cleaners this week. It was just a standard cleaning. The woman that came to clean did an amazing job. Fatima was one of the women that came to clean she was very nice. They left my house smelling brand new. I didn't have a big mess so it was nice to get a more detailed than what I do myself. They also did my kids rooms which was a plus for me. I definitely recommend them for your next service. read more

My former housekeeper moved away. I found Saul, who runs this company. He is very good about texting and we set up a first run. I was very pleased with the service. We have set up a bi-weekly cleaning for my home. I also requested the same person each time so they can start to understand where all of the clean dishes go, etc. He totally accommodated me, so I couldn't be happier! I highly recommend his service for your home cleaning needs. read more

The cleaning crew showed up right on time and did a fantastic job. My place looks brand new! And the price was totally reasonable.

We had our apartment cleaned by Adriana today. She did such a great job, we're so happy with the results. Very quick turnaround, communicative, and friendly. Love the attention to detail. read more

Trusted Cleaners - Home Cleaning Near Me

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Didn't clean anything and then decided to take my shower squeegees from both showers home with them!

My cleaner was fantastic! She was punctual, thorough, and left my house sparkling. I'm so impressed with their attention to detail and professionalism. Highly recommended and I will continue to use Trusted Cleaners! read more

I got quotes from a number of cleaning services, and Trusted Cleaners gave me the best price. I was very happy with the cleaning. The cleaners showed up on time and did a good, thorough job. I plan to use them again read more

Reached out to Trusted Cleaners and within minutes I received a quote. They were able to come the same day. They were efficient and we were satisfied with their services. Polite and punctual professionals! They were also reasonably priced for the job they did. We will reach out for future needs. Thank you! read more

I love how reliable Trusted Cleaners is. They always manage to deliver spotless and organized results. It's comforting to know I can always count on them! The staff is consistently kind, helpful, and professional; making the experience even better. It's amazing how efficiently they get the job done and I wholeheartedly recommend them to anyone looking for quality cleaning services! read more

Very happy with the service. They beautifully cleaned our house. Two very friendly and polite ladies. Good value compared to other cleaning services we received estimates from. Will use them again in the future. read more

Worked out really well. Reached out, got a quick response, they came through in a pinch, and did a great job. Look forward to using them again soon. read more

recently used this company cause a friend of mine had referred it for a deep cleaning of my home, and I couldn't be happier, i rather pay someone to do all the work so i can have more time with the family. From start to finish, the experience was seamless. The booking process was straightforward, and their customer service team was incredibly friendly and responsive. The cleaning crew arrived on time, fully equipped, and ready to work. They were professional, courteous, and paid close attention to every detail. My house has never looked so spotless, they even tackled the tricky spots ! usually struggle with, like the grout in the bathroom and behind the appliances. What impressed me most was the care they took with my belongings. Everything was handled gently, and the products they used left my home smelling fresh without being overpowering. It's clear they take pride in their work. I would highly recommend for sure 100% read more