Beware!!! They did my catering for my recent wedding and as soon as she got my deposit everything went downhill! When I first started emailing Yvonne, she was very helpful and quick to respond to all my emails, and like I said, as soon as she received my 50% deposit she would not respond to me by email or phone. This whole process was made even more difficult because I was planning my wedding out of state.
My husband, mother, and mother-in-law and myself all went for a tasting. Yvonne was nice in person, and the food was great, but on my wedding day the food was not what it was at the tasting. My mother and mother-in-law raved to everyone how great the food was, and then to get what we got at my wedding was a disappointment. Not only was this an issue, but the biggest and most unprofessional issue came when Yvonne emailed me the MORNING of my wedding to let me know they made a mathematical error in their spreadsheet and I owed them $693.00! I had just got to my reception when she cornered me in the hallway, and said I needed to sign a contract saying that within 7 days I needed to pay this amount or she would not serve the food. I told her that I needed to talk with Josh, my husband first, and she said again that I needed to sign this contract. Yvonne also told me that I had 10 extra plate settings at my wedding that I did not account for, which was completely wrong! Yet another very unprofessional and disappointing issue was that I asked about what happens to the leftovers and Yvonne told me that there are not always leftovers and if there are they go to feeding her staff. The next morning I looked in the fridge, in the kitchen that she used, and she did leave behind leftovers, but just left them in the baking tins with no cover, plastic wrap, or anything.
I did end up paying her the $693.00 and asked for Yvonne to email me once she received the check and I never heard back from her. Frankly, I wish I would have never paid her that money, because she certainly did not deserve it! Yvonne was not only rude through this whole process, but she was the most unprofessional vendor I had to deal with. She seemed frazzled at the wedding, and maybe that's why she never got back to my emails, maybe she has too much on her plate...but then maybe you shouldn't be running a catering business!!! read more