Owner should be ashamed of his staffing capability! Terrible moving company! This company was hired…read moreto move two houses in one day. This was explained at the time the service was booked. The owner sent two men to do at least a 4 man job. The owner should be ashamed to understaff his booking in such a way. It's a disservice to the customer paying $160 an hour and to his own employees. In the process a TV and lamp was broken which I do NOT fault the movers because they were overworked. My family ended up finishing the loading and unloading the U-Haul because we had hit the 8 hour mark, not to mention we had to help thru the entire process because the workload was too much for only two men. The owners choice to understaff this move caused the initial time in our new home to begin on a negative note. Things were just getting put in the house/garage with no organization causing more work and increased growing pains for my family. It was a total disgrace! The next day when the bill was paid we questioned why only two men were sent for such a big job. The OWNERS response, "that's what's on the invoice" Sir you wrote the invoice and should be the expert. That was not an acceptable answer. Owner is a JOkE!!! Do Not Use this company!!!! You will regret it! Sincerely, Disappointed Homeowner Edited bc I could not find a way to comment on the business owners response. This Job was book under Eric M. In Greenwood SC. The only mistake we made was booking thru your company.

Thomas & Daniel did an AMAZING job moving me and my 1 bedroom apartment from Augusta to Atlanta!…read moreThey were super informative during the intro call, then during the move they brought extra equipment just incase we needed it (we did lol). You can't go wrong picking this company for your moving needs!

I have been asked to repost my review and a follow up on my experience with the company. A rep from…read morethe Customer Experience Team, Marie, reached out to me by text on March 2, offering apologies. She also wanted to touch base with a call at my convenience. I spoke to her and told her of the unprofessional treatment I received from the time of delivery to the exit. She stated she would speak to the operations manager and send me a release form for reimbursement of damages, etc. That has been done and I received acknowledgement of the form being received. I now await the next step, as told by Marie, for the compensation to be received.

I booked a move with them and put a deposit down. They confirmed with me that they absolutely had…read morethe availability. They said they would call me 3-4 days before the move to go over details with me, that never happened. I finally called them a few days before the move, where someone immediately and very rudely told me that they couldn't move me. They said they were booked up, and didn't have the men. Another guy then tried to tell me that it was an "IT issue" with their central office, not their fault so they couldn't do anything. Through trying to complain about this issue, I was connected back to them and spoke to somebody else. This time his excuse was that a "truck broke down" after I scheduled my move. I do not believe a single one of their ever-shifting excuses. Sure, they're giving me my deposit back and "taking responsibility", but none of that helps me when I have to be out of my place in less than a week. He just kept insisting that someone else can do it (and would not listen when I told him that I did the legwork already and that wasn't true). Do not book with this awful, scam of a company. They will cancel your move and completely screw you over and do nothing to make it right outside of the barest possible minimum.

I spoke with Devonte who reached out quickly after my inquiry. He was professional and specific…read moreabout what my needs were and what was to be moved. He offered the best quote of any other company - almost half of other quotes we got. Our movers were Elijah and Charles. They were super friendly when we met. I showed them everything, and they got right on it. Packed with care - everything arrived in great shape after a 4 hour trip to our new home. Great company and I would recommend them for all your moving needs!

I am so grateful to these young men who moved me from Charleston to Kingstree. Excellent…read morecommunication, arrived on time, and worked constantly from start to finish. I highly recommend. A million thanks isn't enough.

Mr. Jimmy, Shane and crew were so efficient, timely and professional for my move from Greer to…read moreAsheville. I would recommend them for anyone needing movers big or small. Money well spent for the high quality of work received! Thank you The Rash Family

Great experience every time! We've used Jimmy and his team…read morefor years. Another great move today. Excellent customer service and very reasonably priced.

Good company.Just watch there workers.They will take long breaks and some of them will be smoking…read morereefer while on break.And there works will still charge while taking there long breaks an will even charge you while they take there hour an half lunch.

They contacted me and I really appreciate that. Unfortunately I had already chosen another mover. I…read morehave used Sanders in the past and would have chosen them again . My previous experience was excellent.

Unfortunately, I did not hear from American Moving Labor until after my move. I suspected that I…read moredid not have accurate information to contact them. Instead, we went through U-Haul Movers and were completely satisfied. Maybe I will try AML for my next project.

George and his crew are FANTASTIC!!! We needed help getting our household items from our storage…read moreunit to the apartment we had rented. They were a pleasure to work with very nice and made us feel comfortable. They were on time and very efficient and careful with our items. No scratches or damage to anything!! We will definitely use them again!!

I really don't like leaving poor reviews...it feels crappy & especially for a small business, but…read moreI've waited two months now for a remedy/ refund from The Move Crew before I posted anything at all in hopes that I wouldn't have to post a bad review. This company's slogan "Movers a Mother can Trust" unfortunately didn't live up to this. We were moving my mother (in her 70's) cross country & needed a trusted company to pack her POD. The good: The crew showed up on time, they were fast, and very polite & friendly. We actually called & hired this company because they were referred by friends who had a similar cross country move scenario. The unfortunate: In addition to her boxes of necessities & "smalls", she was only bringing with her one room of furniture...a vintage, irreplaceable, gorgeous Mid-Century Drexel bedroom set in pristine condition...her bedroom set from childhood. She provided multiple moving blankets for the crew to use. When the POD arrived in CA and we opened it after its cross country journey, we were shocked to see how it was packed. The antique wood furniture was shrink wrapped but not blanket wrapped, stacked wood to wood, and the king headboard was standing up precariously on it's narrow end rather than more stable in it's correct orientation. The wood came in direct contact, tight up against the metal ribs of the POD leaving dents in the edges of the furniture. While the packers were super friendly, they did a very rookie job moving the only room of furniture my mom would take with her across country. Wood furniture should be blanket wrapped FIRST then shrink wrapped to hold the blankets in place. As a result of not using the blankets, the wood was scratched, dented, and damaged and the plastic wrap (from traveling in a hot POD for 2 weeks across country during summer) fused into the wood finish, leaving dull markings in the lacquer finish. I took photos of everything inside the POD and again once it was removed & unloaded and called The Move Crew to inquire about their packing methods and to explain what happened. Trystan was incredibly polite, professional, and apologetic about how unfortunate this was, and certainly was not their norm. He called his supervisor to see what could be done, if anything, and offered only a 50% refund (which won't come close to covering a refinish of the furniture, but at least it's a start). Note: Their insurance does NOT cover claims one they pack up a POD and close the door. They also gave my mom zero paperwork, no contract, no Docusign, no receipt, etc...AND she even tipped the movers in cash oblivious to the poor job they had done. Originally very responsive, I've now texted several times to follow up after they said they'd immediately put a check in the mail to her. It's now been two months and it seems we've been ghosted. If you hire this company, you need to make sure you or someone you trust if you can't be there yourself are on standby to watch the packing process and correcting them if something doesn't seem right. We weren't able to do this from across the country, and it seems the packers, while nice, were just lazy and taking advantage of a grandma who was frazzled about moving. It was very disappointing on the receiving end to see the damage to the furniture that could have easily been prevented had they correctly wrapped the wood to properly protect it & placed it correctly in the POD. It's very unfortunate, and originally while they accepted blame and were totally apologetic (which I appreciated)...we have not yet seen any remedy to date. This is one of those scenarios where as a small business and wanting to maintain a good reputation, you should just suck it up, offer a full refund, and follow through on your response to the issue.

Hired this company to move us from Simpsonville SC to College Station, TX. Very personable group of…read moreyoung men. With this said we had a few issues that delayed our closing. We paid this company to unpack but because of delay they flew back to SC. We understood this but, they did not work with us on cost. We hired another company to unpack us. We paid Move Crew and local company for the same job. It would have been nice to be reimbursed a bit for work not done. Also, and this is the worst thing. Our furniture was heavily damaged. Move Crew said they would pay us $1000. ( peanuts, but better than nothing). The estimate to repair our antique dining room table and chairs was well over $3000. They never paid us and quit responding to emails. To say we were dissatisfied is an understatement. We were promised they knew how to pack for cross country trips. Absolutely not the case. We looked forward to working with this young company but I cannot recommend them for future jobs. Doris Atkins