Tri-Cities Airport is small, simple, and surprisingly easy to get through. Checking in and getting…read morethrough security was quick with minimal waiting, which is always appreciated. The layout is straightforward, so finding your gate doesn't require a marathon walk or guessing which hallway to take. The airport is clean and well-kept, and the staff I interacted with were friendly and helpful. Food options are limited, but what's available gets the job done if you need a quick snack before your flight. Seating is comfortable, and there are enough outlets around to keep devices charged. Baggage claim was fast,my bag was on the carousel within minutes of landing. Parking and pickup/drop-off areas are also easy to navigate, which makes travel in and out smooth. Overall, PSC is a convenient and stress-free airport. It may not have all the amenities of a big hub, but it excels at what matters: fast, clean, and efficient travel.

The Tri-Cities Airport is teeny tiny. Sometimes I love a small airport because it's so much easier…read moreto get in and get out quickly. Rental car parking lot is right outside and everything is all centralized into one space. Because it is small though, there aren't really any food options. They have a little newstand with quick bites, but nothing of substance, so highly advise getting some food ahead of time. There also aren't traditional gates so you do need to walk outside to a ramp up to your plane.

Good airport and easy flight. We usually come here to visit family in Oregon. Only an hour and a…read morehalf to get to Elgin, Oregon. Only 2 flights per day. We rent a car through Budget and they always have great customer service and variety of cars. The only complaint was the TSA is slow to check you in and I always need to be patted down which I don't like. There is also "no" TSA pre so many times you need to take off your shoes and pull out your computer. Its a small and convenient airport and easy to find.

If I could give negative stars I would. The Tsa is incompetent and they all just want to get off…read morework! They closed the alaska counter early and then refused to print a boarding pass for me and then called us straight up stupid in her words because we came only 1 hour early for our flight... Then she called my two friends who were with me bitches as they walked away and I overheard them. They were of no help and continued to aggressively speak to me! They also continued to lie about "laws" of closing the gate before boarding an hour prior which is incorrect and the law is actually 30 minutes prior. Worst experience I have ever had. I am truly appalled and I have flown out of this airport probably 30 times, I will not be flying back out of this airport again.

Great car rental agency located right inside the airport terminal. Cars are clean and ready for…read morepick up. Make sure you reserve your car early as car tend to run out during holidays and summertime. Crystal is amazing and she will accommodate your special requests. We rented a 4 wheel Denali and a Ram Truck which was perfect for the snow driving over the tollgate. It was a blizzard when we were there last March.

Our experience concerning this particular location at the Walla Walla airport would not necessarily…read moreconstitute a 2 star bad experience. The service there was quick, friendly and thorough, all good things. However, this poor rating, and potentially another even worse rating to follow is in regards to the company as a whole and their method and policy of problem solving. It's our first morning here in Walla Walla on a weekend getaway. Upon going out to the car we discover that the key fob doesn't work to open any of the doors. We suspect that the battery must be dead. And if this isn't aggravating enough we soon discover that the hidden key inside the fob doesn't open the door at all. So now we call Budget Car Rental customer service, or should I call it disservice? After giving and receiving the usually verification information and explaining the situation I was informed that I had not purchased and Roadside assistance package, non was offered upon renting the car, and that the fee to come unlock the door and jumpstart the car would be $120 and to add insult to injury, there was going to be a 4 to 6 hour wait in order to receive the needed service. That's complete BULLSHIT!!! We have a getaway vacation to enjoy. Enter AAA, and Thank God for AAA. Free roadside service to their members and they'll have the issue fixed and we'll be on our way in less than an hour. The question that remains is whether or not Budget is going to discount the cost of this rental because of giving us a car with a faulty battery which stranded us and potentially, if not for AAA, detained us from any use of the vehicle, or are they going to stick us with the full price. If that is the case there will be a follow-up review that will be only 1-star and the review will be even nastier.

This is a pretty small airport. The security and other staff members are friendly. It's one of the…read morecleaner airports I've been in as far as bathrooms and floors go.

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The plane lands and pulls up to this... The airport was very convenient for our business travels -…read morequickly in and out. It was very basic inside with a few chairs, couches and a bathroom. Not sure if there was a tv as we just passed through.