It's located and run by Atlas Private Security. One women was at the front desk and another women helped me with the enrollment process. Both were very nice and professional. I arrived at 8:58 AM, my appointment was at 9:00 AM, and I was done by 9:07 AM. Literally in and out in less than 10 minutes, SO QUICK. She had me verify all my personal info, finger print, took a neutral faced photo, paid $85, and I was done! read more

TSA Precheck Enrollment Center - Public Services & Government Near Me - San Jose, California

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Super quick! I was in and out of there within maybe 10-15 minutes with an appointment but honestly anyone would do fine as a walk in too. They haven't seemed busy at all the couple of times I had to go there for myself and family. read more

New location: IdentoGO 2570 N First Street San Jose, CA 95131 **Second floor Don't be like us and go to the wrong location read more

Spoke directly on the phone with an employee named Joe this morning-I was quite polite and merely wanted to acquire the status of my application. Upon finding out it was still processing, I inquired why it was taking so long because I had applied with a group of people, whom all got approved within 3 days-some of which have criminal records-I do not-again I was not yelling and just asking questions about the process-he hung up on me. I just want to say that this is why customer service has such a bad reputation-I compel you to review the call and tell me why when I'm trying to gain information I am hung up on by your employee. read more

Quick, easy, pleasant experience. My two kids and I were processed in no time and we look forward to keeping our shoes on next month when we fly to SoCal. Thanks, Brittney! read more

Great customer service!! Walked in for my TSA precheck application on a Saturday morning. There was literally no one waiting and I was in & out within 3 minutes. *Parking = huge lot with 30 minute visitor parking available (pretty sure this isn't regulated on the weekends) *Building = clearly marked, follow the pathway and double doors will be on your right hand side (call the 408 number listed on the TSA pre-check sign to be allowed in for entry) The gentleman that opened the building door for me was friendly and even laughed when I asked if there was a wait. I signed in and a lady came out immediately to help me. We went in a private room, she verified my information, took my fingerprints & I paid the $85 fee. She was super friendly & explained the process and wait-time to hear back for the TSA pre-check. Thanks for the great customer service! read more

Wow what an efficient Government operation! We went online and scheduled an appointment which is super easy. Just Google TSA-PreCheck. The instructions are clear and simple. You choose the date and time and you immediately receive a confirmation via email. They are located in rented space but there is a clearly marked sign on the door. It says to call the number that is listed which we did and someone immediately came to bring. Is into the office. 5 minutes later we were done and on our way home. I brought my wife back and they took her as a walk in . We had to wait a whole 5 minutes , lol It costs $85 for a 5 year period. Well worth it if you travel much. Brittany was the young woman that helped us. She is very professional, personable and helpful. Fantastic service . read more

TSA Precheck Enrollment Center - Public Services & Government Near Me - San Jose, California

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This rating is not for this location but for the process in general. Make sure to pre-enroll on line before going to any center. Appointments were all taken on-line so walk-in was the other option. There are temporary locations that "pop-up" for only a week. Search for the location centers on-line. Came to this location during midweek at 1 p.m., hoping to do a walk-in. Upon arrival, was told that there was only one agent on site and that they were not taking walk-ins. Had called the prior day on their toll-free number & was told that walk-ins are accepted. Unfortunately, there was no way to check any specific location as to what the situation is like regarding walk-ins. The front desk person said courtesy walk-ins were from 8 a.m. - 9 a.m. (bummer- how could we have known that? Did not want to hassle with the morning commute). There was also a location at the airport [1701 Airport Blvd) that offered the TSA precheck. It was a RV Pop-up location at Terminal B behind Lot 5. It was in trailer. It was not that easy to find the place since there were airport traffic; had to ask one of the airport staff personnel for guidance. Found the trailer right after the "Baggage Claim" area & walked in & there were two other people waiting who had appointments. There was only one agent but he was accepting walk-ins. The wait was not long at all, less than ten minutes. Once I was called in, it took no more than five minutes to verify my ID, take my fingerprints, photo and money. The only issue is that you have to go find a place for parking. Since I came w/ someone, one person "waited at the cell phone waiting area" while the other person in the TSA center. Very fast, efficient and easy process. Should have done this years ago. My credit card has the benefit of reimbursing the amount for TSA precheck. read more

Here is a BIG tip when you go into get this process done, MAKE sure they correctly get your fingerprints.. My Copart had to make 2 passes and was told she wasn't pressing hard enough on the scanner, so after the 2nd time she thought they had proper finger prints since no one said otherwise, we would have kept trying to get proper fingerprints scanned in... INSTEAD 3 weeks later the online status shows in progress, so we call only to find out her finger prints didn't properly scan in and now the background check can take 6 to 8 weeks... I also suggest if the 1st round doesn't scan right if your not pressing hard enough have them clean the screen, which I think they should be doing anyways to clear / clean the screen. read more

While the center is efficient, the product has no value to me so far at San Jose Airport. Second time in two months that I've been through and TSA pre-check was "closed" both times. The first time the line was LONGER and slower than the regular lines. The second time, we pushed to get through but still had to strip down and unpack. On top of that, TSA says no refund even though they promised a service they don't deliver on. Don't waste your time buying this if San Jose is your primary airport and you travel when they are busy. Ironically, they close pre-ch class when busy. Just when a customer of this service would want to use it. read more

I walked into the San Jose office at 5:00 ... no appointment .... 3 minutes later l Was in the office ! The screener was nice - filled out the paperwork that I had to fill Out , but was unaware of ! 5 minutes later I was done ! Nothing to it . read more

Run out of an Atlas Security office, it is quick and painless. Bring your credit card or debit card, passport, be ready to be fingerprinted with a cool electronic device, and you will be out the door in five minutes. There is a huge free parking lot right next to the building. read more

As with most things, if you plan ahead regarding what is needed things go smoothly. I filled out the online form, then checked to see what documents would be needed. Bring them and you'll be in and out in no time. By the end of the week I got an email letting me know I was good to go and giving my known passenger number. Easy peasy! read more

Wow super quick service probably took less than 5 mins! The place was very easy to find and the staff is great! Make sure you enroll online tho! https://www.tsa.gov/travel/frequently-asked-questions/how-do-i-apply-tsa-precheck read more

Efficient service - hassle free. Just make and appointment, show up and wait few days for your TSA pre check number . It is that easy!

We went there without an appointment . We were told depending on the number of clients who have prior appointment we may need to wait 1 to 1.5 hours. So we decided to wait and we were called in within 20 -25mins and our job was done within 20mins! Very efficient and courteous behaviour of the service personnel. read more

Fast, professional and efficient. They have a welcoming office and it was a breeze.

Very speedy, friendly service. Lots of parking close by. Must make an appointment prior and be sure you have ALL required proper documentation read more

This is hands down the best location. We arrived on a walk in basis and my triplet daughters were all processed in about 15 minutes. Gosh, I couldn't even do diaper changes for all three in that timeframe back in the day. Friendly staff that even pointed out the nearest restroom and McDonalds before our long trek home. read more

I came in today and had no appointment they were all talking and I was asked if I needed a appointment they said no do you have a credit card I said no I have a debit card then a agent name Kassandra said thats okay walk-in with me I will help you took about 10 min but knew something was up so she processed my payment and I was done thank you Kassandra/Michelle for the help if I didn't walk in I would have to wait for about 2months timing is everything and it was easy just remember make sure you have all documents and confirmation and hopefully one of the girls up front will help you. read more

Atlas Security administers TSA pre check at this location. Easy to get an appointment. Arrived a few minutes early and did not have to wait. Everyone in the office very professional, friendly and efficient. I was there only five days ago and I already have my Known Traveler number. It doesn't get any better than this! Highly recommend this office in the Silicon Valley area. read more

Very quick process. However, there were at least two people who arrived ahead of me was called first even though I had an appointment. That was the only thing that irked me read more

Couldn't ask for easier, made an on line appointment for a day that I was traveling through town. Great service and quick, well done. My KTN number came in an email from TSA within a week. read more