Extremely impressed the attitude and very helpful staff at this particular branch. It was a…read morepleasure to do business here. Although busy and there was a long queuethey had staff running up and down the line offering to bank/withdraw customers cash/cheques. Very efficient.well done.

went in this branch recently to open a new account. great helpful service as soon as walked in…read more went to private area to sort out details. impressed with how quick and easy it was to do. guy who did all the setting up was very professional and helpful. waiting for bank details to arrive and then will have easy access to account etc. online banking easy to set up too.

I have been banking with Natwest in Emsworth for 28 years and I have never had any problems in this…read morebranch, the staff are very friendly and they know most people by name that use the branch alot. Appointments are easy to get and the advice is very good.

I'm not sure it's possible to rate a bank as more than three stars, let alone one I've never…read moreactually been in - so, as bank go, Nationwide, yer alright! My actual reason for commenting on this particular branch is that I feel the profile of its two outdoor cashpoints needs raising - why are there always huge queues outside the neighbouring Lloyds TSB cashpoint and yet nobody ever using this one? Beats me.

This is a very, very busy branch since Nationwide took over the Portman Building Society. Its…read morereceived quite a bit of investment, so there's a fair few holes-in-the-wall available. And there's often at least one greeter on duty, who will either demonstrate the machines or see to a query, so that the queue is often a little shorter than it looks. However, the level of expertise of the staff seems to have gone down in recent years, and the regard for privacy. I recently had a member of staff come to see me in the banking hall, rather than taking me to one of the glass-walled interview rooms. And a cashier who was taciturn to the point of . well, not quite rudeness, but not far off. I think its a teething problem with integrating the Portman customer, I hope it is, anyway, because its a good company with good products, very centrally located with a lot of facilities available on a Saturday, when most of us need them most.

Really nice professional looking office in a busy High Street. The office is large, spacious, well…read morelit and furnished. Although I have an account elsewhere, this branch were extremely helpful on the day of my visit. I had a minor glitch but they were able to advise and assist me to resolve it. Excellent serviceThank You.

Decent helpful staff and useful spot inside for paying in/making withdrawals after closing time.read more

Very helpful branch of this major bank. I had problems at Tesco (Horsham) cashpoint and had to go…read morehere for some help. They were not short of that. Brilliant attitude, advice and action. My problem was sorted and I had cash with in 10 minutes. Very impressed..Very grateful.Thank you

Every time I go to this branch of Halifax it usually annoys me…read more The staff are slow. There's always a queue. And whenever you ask the customer service rep for advice, they usually go and ask someone else and then return, a few minutes later saying they didn't know either! Trust me, I've experienced this on a handful of different occasions. This morning however, I experienced the exact opposite. The staff were acute and helpful. They actually knew the interest rates and had leaflets on the different accounts. There was only one lady waiting infront of me. And the guy behind the counter tried to chat me up.

This Halifax branch provides a handy cash point right at the bottom of North Street, facing Old…read moreSteine, and is frequented by many a pre-night out/ mid-night out student as they get off the 25 and head either up North Street or towards the seafront. They used to have this distorting mirror on the door when shut in the evenings, which was always good fun with beer goggled eyes. These days, I'm no longer a student, and the mirrored door is no longer there. Still, the cashpoint provides a useful service as the next bank - North Street's Natwest - is a good three minute stumble up the road.