My Wife and I were recently looking for a new Dr. in Tucson. I had asked around in our circle of friends who they were using and several of them mentioned Dr. Brenda of Tucson Family Care. They all had great things to say. I also asked our pharmacists if they had heard of Dr. Wells and they said they had and and they never have problem with getting info from her when needed. I made appointments for my wife, son and my self to get physicals. They were very flexible when it came to my schedule. When we we arrived I was pleasantly surprised at the modern office and upbeat atmosphere that we arrived to. Dr. Brenda was very thorough with her examination. She listened to our concerns and made suggestion that made since. I am highly impressed with Dr. Brenda and her Office staff is top notch and very friendly. Just like my friends I will highly recommend Dr. Brenda to anyone that asks. Dave P read more

I really love Dr Wells! She kind and considerate and really shows she cares. Did see the LNP Livingston and she was none of those. Will only see Dr Wells read more

Love Dr. wells and her staff. i have been going to this office for many years. some NPs weren't the best and i am glad they are no longer working here. Thank you Tucson Family care for taking care of my family during the covid. telemed visits and curb side testing were very helpful. Keep up the good work. JC read more

Great Doctor, very friendly staff. Easy to schedule appointment. Dr listen to my concern and took the time to explain to me my diagnosis. I highly recommend Dr. Wells to my family and friends read more

I am a new patient at this office and the front staff was able to work me in for an appointment(Bridgette and Bel), They were so helpful and kind. Dr Wells was very thorough. I was very satisfied with my visit and I got the help that I needed thanks to Dr. Wells and her staff. read more

Been searching to find a new primary care doctor. Went to see Dr. Livingston. It was a horrible experience. She was not considerate when explaining the issue I was having. Actually laughed about something and was very inappropriate and was giving her opinion on my personal life when it was not related. Was very quick to just refer me away. Wasn't attentive or listen well. Felt rushed and disrespected. I would not recommend her. read more

I have been a satisfied patient of Dr. Wells for many years! The location is great and the staff is also wonderful.

I have been a patient at this facility for about 4 years now. I have had many great experiences with the physicians at Tucson Family Care, but I have had nothing but horrible experiences with the receptionist, Mike. He is utterly rude over the phone and in person. He is not personable at all, and frankly I think he truly hates his job. He surely acts like it. I am in an extremely busy time in my life currently, and I tried to call into the office to simply ask a question about my prescriptions. I felt as if I was asking way too much of Mike, and he was truly unhelpful. No matter what the situation, a medical practice should ALWAYS have the best interest of the patient in mind. A medical practice should be helpful when it comes to medical issues. Patients do not burden receptionists and physicians, we give them a reason to come to work every morning. I felt as if I was a burden to this man and this practice, and will have to think hard about going back to Tucson Family Care. read more

The office is very clean and new. the office staff are very friendly and helpful and respectful. The medical staff very efficient as well as personable. I absolutely love these people especially Dr. Wells, She has great knowledge of the medical field and has my best interests in mind. read more

Really... Dr. Wells and her staff are absolutely horrible. My mother went in to establish with a primary doctor, she is new to Tucson. When she got to the front desk the lady obviously does not care for her job she was rude and to the point. Then when my mom got to the back she talked with the LPN about the things she needed addressed. In that conversation she stated multiple times she was diabetic with a cough for more than two weeks. Her A1C was not checked at all during her visit. She also had to ask my mother what insulin she used to get her blood sugar down. That's just basic knowledge, especially if you specialize in family medicine. The LPN never readdressed her cough. She wanted to send my mother to get her blood drawn and never told her any information about where to go. The only thing she said as she was walking out the door was " the front desk is down the hall." She has no bed side manors what so ever. At the end of the visit my mother was so frustrated with this woman that's she totally forgot to ask about her blood draw. As a patient you need to feel comfortable with your doctor, nurses, front desk staff. Trust that they're judgement is the right thing for you. NOT make your patient feel uncomfortable, give them cold responses, and send them on their way without making sure you have solved their problems. Waste of time and money. This place has no values. They only care about collecting a paycheck. My mother will NOT return here..... read more

I would avoid this office if you can. FNP Pamela has not one ounce of compassion as offers no assistance whatsoever. Dr. Wells, however, on the one instance I met with her, was helpful. I will not be returning to this office. read more

Dr. Wells is the BEST! Went in for a routine check up and was pleased to be in and out in under an hour. She genuinely cares about you and is so easy to talk to. I felt like she addressed all my health concerns and she didn't just dodge my questions like others have in the past. The entire staff was friendly and the office was clean. Overall very pleased specially since I was able to get an appointment that worked with my crazy schedule. read more

Incompetence at the highest level! Often I'm skeptical of negative reviews, but in this case they're sadly accurate; at least for myself and others. I had hoped to find a small local practice to get a little more personal experience than the major corporate Doctors; however, throughout multiple visits I only saw nurse practitioners. Even after filing a complaint regarding horrible customer service, they said the Dr./Owner would likely not contact me back. There were multiple issues/failures and even on their patient portal, which looks like something from 2005, their records on me, including vitals signs are so inaccurate, I wonder if they typed information for the wrong person (i.e., in one visit they recorded my weight 60lbs HIGHER than it actually is, plus other vitals seemed off). Their nurse practitioners can't even record notes clearly, or accurately, when reviewed in their portal. If you value your health... go somewhere else. read more

Great Staff, very efficient. I was seen on time by Dr. Wells. She is very knowledgeable, Took the time to listen to my concerns and didn't rush me. read more

What a joke! This office is the WORST office in Tucson! They have a terrible reputation with other Drs and pharmacies alike! They don't stand by their word and the "office manager" is a rude s.o.b.! He degrades people when he's not the most presentable person himself. TERRIBLE BUSINESS! This office is nothing more than that, A BUSINESS. There is no respect or compassion for patients. It's "get them in and get them out". And good luck getting your prescriptions sent to a pharmacy within a timely matter! What a JOKE! read more

Had appointment at 9am, my first (and last). Took an hour off from work to make this appointment and was required to return to the office by 10am. At 9:48 I asked if I was going to be seen SOON. Nope. I guess I'm just not that important. If I treated my customers the way they treated me, I would be out of a job. I walked out, unseen. read more

Dr. Brenda Wells has been our PCP for more than three years. She came highly recommended by our friends and colleagues. The office has always been clean and the staff have been very professional and friendly at all times. She has conducted her examinations in a thorough manner and provided us with excellent patient care. We are senior citizens and she has demonstrated that she has good level of knowledge regarding care and health concerns of the elderly. Her referrals have been more than satisfactory. For example the referral for a surgeon for hernia surgery was handled promptly and the surgeon and result were excellent. We will continue to recommend Dr. Brenda Wells to others. read more