I am very late in bringing this review out...but it's a good one! Jerry...thank you so much for…read morecoming out...believe it was towards end of 2024 or begin of 2025...anyway you were efficient and made us very very happy....couldn't tolerate the "baggy wall to wall" any longer...hoping it stays this way..... barb & paul Sweetwater, TN

Very satisfied with our carpet cleaning service. Extra points for communication and prompt…read moreresponse, he was the only one that returned my call and scheduled us in within days. I guess that was in our favor, he did a wonderful job.Definitely recommend and will use again!

I had Tennessee Red Clay on my off white carpet and also something that looked like grease…read more Christian came to my house and worked hard... As if it was his house and I was completely shocked on what a phenomenal job he did. He was patient... Took his time.... Didn't even stop for lunch. My carpets look amazing! I would recommend this company and I will use again

I have tried to use this service because of a room that was getting water damage because of full…read moregutters. I called service master back in August - Christian came out and gave me a quote on the damage. When I called back to use them, Christian told me he would call me the next day to let me know how soon he could come out and start working and help me out and what forms of payment the company accepts. Never heard from him again. I called the company on a Saturday - asked where he was - they had a lady - Cathy, I believe, call me. She was going to do the same thing. I had to reschedule with her, but I had asked her to please find out what forms of payment the company accepts. When I called back to reschedule, she was very rude and brusk. I asked if she found out about payment - and she said she didn't even ask. Nice. I asked her if she could call me the next day to schedule an appointment to come out and to please, for the love of.., ask what forms of payment the freakin company accepts! Of course I didn't say it that way - but I felt like it! But guess what - never heard from her again! So that's two sales people from the same company that just stopped! I can only imagine how much money this company loses due to these two! I really needed their services because I need to know if there is mold in my home! I bought a new house, and I don't know how long it had a leak! I don't know what is under the carpet! So now - I have to start from scratch with a new company - but anyone would be better than them. I mean - sorry service masters! But you need to keep a better eye on your people! They are terrible! It should not be that hard, should it?????!!!??!!

My carpet was stained so bad !! I tried to fix it myself but only made it worst . I'm so happy I…read morewas able to find professionals that could help. Very fast to respond and great communication throughout the process. Most importantly , as you can see from the results it came out brand new ! Thank you , 5 Star Carpet Cleaning Team . I would definitely recommend to my friends & family.

We hired 5 stat cleaning company to clean our church and they did a wonderful job. They did the…read morecarpet and the chairs and everything came out perfectly. I highly recommend them for a professional cleaning. Menny, the owner was reliable and always on time. He did a great job getting our all those stains from both the carpet and the chairs out. We will hire them again anytime. We are very satisfied with their professional services. The pictures will speak themselves. Thank you so much again for all your business!

We used Janify to clean our carpets in mid-February. Janify was on-time for our appointment, did an…read moreexcellent job, was an overall great value. From setting the appointment to the walk-through once finished, Janify showed great customer service throughout the entire process. Not once did I feel pressured to add a service or sign any type of service contract for future appointments, like with some other larger companies. Overall, my wife and I were completely satisfied with Janify, and I would highly recommend Janify to anyone in the Knoxville area!

Janify is a very professional local company that I would highly encourage anyone to try them FIRST…read more Other companies that I quoted had promotions but were not true when you actually add the number of rooms, everything was extra charges, etc. including moving furniture. Janify was courteous, clean, and friendly. They both arrived on time and were very careful with equipment not damaging walls on other furniture. Absolutely recommend them and my sister in law is waiting for their information from me today because of my comments about how new the carpet looks. We do have two small dogs and one of the "boys" seems to mark some areas of the carpet. Those stains are gone as well. The carpet is damp but drying nicely. Do yourself a favor and try Janify....and then recommend them to your family and friends. You'll be glad you did. Glenda B.

We had very old gutters on our historic home. They were not draining properly and causing water…read moredamage. We talked with Charlie & Mitzi at Norris Roofing about replacing all the gutters and doing any repair work necessary. They gave us a reasonable quote for replacing the whole gutter system with a better system. Over the course of 4 days, Charlie & crew showed up on time and worked hard to carefully remove, fix, and improve our gutters. They took the time to make sure each area of the roof levels had the proper downspouts feeding into the gutters so our gutter system was much more efficient. Once complete, they thoroughly cleaned up and hauled away all the old materials. We are very pleased with the end result. They were a pleasure to work with and would definitely hire them to do any additional work we need done with our roof.

Honest, Dependable & Experienced. Love my new metal roof & would hire Norris Roofing of East TN…read more over & over again.

We recently bought a new house, and before we moved in, we had Knox dry and clean the carpets. They…read morewere recommended to us by a friend. They were flexible when we had to move our closing date several times, and did not complain about the delays when they came to do the service it was, quick, easy, and they did a great job. of note, they do not accept card so we did have to write them a check or use cash. Would definitely use them again, and recommend them to our friends

An awesome organic carpet cleaning service. This business is mobile so he comes to where ever you…read moreare. Along with carpet cleaning he details cars, and cleans your furniture. My sofa looked brand new and he only charged $48. Give this Roger a call if you are in need of some professional cleaning! All the products Roger uses are green/organic.

I had a great experience with Chem- Dry Knoxville. I was in need of a couch cleaning after a pet…read more"incident" and reached out to a few local businesses about a couch cleaning. Within 20 min I had an email from Krystal and I sent her photos of my couch. Her email back was extremely detailed on their process and quotes for the cleaning. You can tell they take pride in what they do and their customer service shows. She had Andrew come to assess and treat my couch. He also gave a great explanation of the treatments and the charges. In the end, he was so lovely and gave me a deal based on the small area he was cleaning. I would 100% recommend them to anyone and would use their service again!

I had the most amazing experience working with Chem-Dry of Knoxville. Andrew (the owner) and Daniel…read morecame out and cleaned my couch to perfection. Personable, friendly, and professional. I will be recommending them to all my family, friends, and neighbors. Thank you so much!

Great service, always on time and very professional staff. I have used them several times and have…read morenever been disappointed.

Use ANYONE but these guys. Firstly, they didn't do the cleaning correctly (their words) and spread…read morea thick layer of dust and whatever else was in the ducts all across my house (see pics for the bigger pieces, but a fine dust was all over everything). It was so bad i walked into a room and there was a haze in the air. To clarify, what they were supposed to do was close off the vents with plastic (i made the suggestion and their manager confirmed they were supposed to do that) I spent 2 days cleaning up after them to get the house somewhat clean. All they did was have someone vacuum for 15 minutes around the vents, he was outraged that the previous techs left the house in a state like that. To add insult to injury, due to their driver's continued negligence they damaged a drain in my driveway and the city's culvert. They have admitted fault in writing but still refuse to pay for all the damages and refuses to give their insurance information. (See damage in the pictures). You can see the grate is bent, it was attempted to be bent back into place by the technician before I could get a picture, but it was bent at a 90 degree angle initially before the attempt to hide it. As well there are broken tabs in the channel itself, as well as the city's culvert completely cracked. (I provided day of and current picture due to their claims the culvert looks different now so they won't fix it.) Be warned if they do business for you that as soon as they do something wrong, or break your property you will be left having to fight them to get the damages taken care of. All pictures referenced can be seen on my Google review. Update: in regards to the company's response. I did say they sent a tech out that day to vacuum for a few minutes. They did come out to do the cleaning again after I explicitly told them It wasn't done right and that I had doubts it was effective because I was never given pics of the completed state or the coils being cleaned. As far as good faith, I have emails stating the company's attempts to not pay, first they tried to say they won't pay for older driveways (twice in fact), this driveway is 2 years old. When that didn't work they also ignored three established contractors opinions for a guy they labeled (again in writing) as "their" concrete guy, who's business has been running about a year with minimal work to show on their website. This single contractor was the only one to say a far cheaper repair would work. So, in good faith I agreed so long as they guaranteed the work and if it wasn't sufficient they pay for the proper repair as well as any additional damages the improper repair might cause. (If it worked great, if it keeps popping out and causing damage to my vehicle because the lower part is damaged, then they rightfully pay for those damages as well) As well as repair the culvert, as discussed with that same contractor. They refused by saying the culvert "looks different" so they won't pay for repairs. As for the insurance. I explicitly asked the manager for the insurance information and the owner told him not to give it. If you truly are wanting to act in good faith then feel free to call today with your insurance information. I have bent over backwards to help this company save money on this repair... i could have stopped when the first few contractors gave me quotes $1000 higher. I could have just gotten my money back when they failed to actually clean anything and cause me substantial work and allergic reactions, I could have stopped at the repair quotes that wanted to completely cut off access to my house that would have cost them a week of hotel fees... i am the only one working in good faith here.