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    Tufted Tails

    5.0 (5 reviews)
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    1 year ago

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    10 months ago

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    Arielle B.

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    Paw Sweet Paw Pet Resorts - His general look

    Paw Sweet Paw Pet Resorts

    (576 reviews)

    Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

    I brought my dog here for the first time last week for a grooming service and was disappointed with…read morethe results. To start off with the experience, I had a BOGO from and scheduled my sweet bath at the spectrum place. I called in to set up my free appointment here and was told that I could only get the basic wash. I ended up adding out teeth brushing & paw trimming which came out to the same total of getting a sweet bath. When we got to the place, there was dog hair all over the floor, it hadn't been broomed in a while. They also lost my appointment and was nice enough to take us in right away. The appointment which typically takes 2-3 hours ended up taking 1.5 hours. They request payment and tip before they bring you your pet. I wished I had seen her first because her fur was completely matted (which surprised me because her hair was never matted before I brought her in). I found sticky stuff all over her face which I realize later on that it was toothpaste that wasn't washed off. Her paws also still had really long hair so I ended up having to trim it at home myself and rewash her. Disappointed in my service, when I reached out to them about the issue, they asked for me to bring her back in but I did not have time to bring her in and traumatize her for another 2 hours.

    Bow Wow's & Whiskers Pet Care - Isabelle hiding from me

    Bow Wow's & Whiskers Pet Care

    (13 reviews)

    Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

    It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

    Island Pooch Dog Walking / Pet Sitting - The Island Pooch mascot himself , Buck. Sporting his Pendleton Sweater !

    Island Pooch Dog Walking / Pet Sitting

    (17 reviews)

    We too used to like them, but the last time we boarded my 93 year old mom's 15 (?) year old sweet…read morelittle rescue dog, he got out and was lost for an unknown period of time. It turned out that it wasn't that long, but anything could have happened - he was loose and could have been hit by a car, grabbed by a coyote, or picked up by someone not as kind as the people who found him. Imagine landing from a trip and turning on your phone to a message from a strange (but kind!) man with a Santa Barbara area code saying he had your dog that they'd found running scared in the street - my mom was hysterical. They tried to slough it off and when they knew how upset I was, both Kristen & her husband started using rather foul language - they were the ones who lost the dog! I also question if they are licensed to board dogs in a residential neighborhood. I was shocked to find out a day or so later they had asked my mom to pay the entire bill! Incredible nerve after putting her through that trauma. She paid it "as she was afraid they would sue her." I discussed with Kristen calmly and she agreed to reduce it by 50% and refund my mom the difference. Then she started trying to renegotiate and offered only 1 night off "per her business consultant." Kristen has tried to contact my mom repeatedly, including going to her home, after my mom has not responded and I have asked her not to several times, and this is definitely verging on elder abuse. My mom is so upset, she says she'll never travel or board him again. As of today, over 3 weeks later, still no refund to my mom for their incredible negligence. I also noticed, as Brian S. did, that other than my mom's review in Sept, before they lost Reggie and when we still liked & trusted them, all other reviews are very old and refer to the previous owners.

    I am so grateful for the Island Pooch walkers. The walkers that Kristin chooses are so good and…read moretrustful. They arrive on time and have such good communication. They are available if needed at the last moment and provide good care when I am on vacation. I give them 5 stars!! Beverly White

    Tufted Tails - pet_sitting - Updated May 2026

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