Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

I have used At Home Cat Care on numerous occasions. I always get a prompt response when I request…read moreservice. Nadia, our cat sitter, always sends daily updates with photos when the cats are being friendly. I highly recommend their services. I will continue to use them whenever I need help with my cats.

Great company and trustworthy . Thank you Lee and Maria!…read more These ladies know cats, love cats and can handle almost any special care needs situations like subQ and injections. Much better than boarding the cat in a small enclosure for multiple days.

Both of my dogs, a French Bulldog and an English Bulldog attend Tiny Tails OC, and I couldn't be…read morehappier with the care they receive! I love that I can drop them off knowing they're happy, safe, and getting plenty of attention. They get potty breaks, playtime, pets, and socialization every day. My French Bulldog is like a little vacuum and tends to pick things up off the ground, but the staff pays close attention to him. My English Bulldog thrives on routine, and Tiny Tails provides exactly that, she used to be timid, but daycare here has helped her socialize and become more confident. They always come home healthy and in a good mood. I truly trust this business with my fur babies and highly recommend them to anyone looking for loving, attentive care!

Tiny Tails OC is the best! Lilly responds very fast and always makes room for my dog. She takes…read moregreat care of my husky, and he always enjoys his stays with her. Best pet sitting service in Orange County!

If you are looking for someone to take care of your fur-kids, I highly recommend Snuggle Pup Care…read more I've been using their services for several months now and can't recommend them enough. The prices are reasonable, they're incredibly reliable, and they take great care of our pets. We were out to town over the Christmas holiday and my dog developed some stomach issues. Our pet sitter made special food for her, took her to the vet, and kept me updated the entire time. (My dog is much better now). They also cleaned up some pet messes and opened the windows to air out our place. These extra touches signify their dedication to providing pets and their owners with excellent service. As other reviewers have noted, they use an app that keeps you updated via emails and text and includes pictures of your pets. You can use the app to respond to them as well. There are three sitters in the team, Cassie, Mike, and Jen and they're all fantastic.

Cassie and Michael have walked our last two dogs for a couple years now and we couldn't be more…read moreappreciative of them. They respond to requests very quickly, are always accommodating to our needs, fairly priced, provide detailed walk updates with great photos, and are an overall pleasure to work with. Plus our dog adores them. Would highly recommend their services to others!

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

We too used to like them, but the last time we boarded my 93 year old mom's 15 (?) year old sweet…read morelittle rescue dog, he got out and was lost for an unknown period of time. It turned out that it wasn't that long, but anything could have happened - he was loose and could have been hit by a car, grabbed by a coyote, or picked up by someone not as kind as the people who found him. Imagine landing from a trip and turning on your phone to a message from a strange (but kind!) man with a Santa Barbara area code saying he had your dog that they'd found running scared in the street - my mom was hysterical. They tried to slough it off and when they knew how upset I was, both Kristen & her husband started using rather foul language - they were the ones who lost the dog! I also question if they are licensed to board dogs in a residential neighborhood. I was shocked to find out a day or so later they had asked my mom to pay the entire bill! Incredible nerve after putting her through that trauma. She paid it "as she was afraid they would sue her." I discussed with Kristen calmly and she agreed to reduce it by 50% and refund my mom the difference. Then she started trying to renegotiate and offered only 1 night off "per her business consultant." Kristen has tried to contact my mom repeatedly, including going to her home, after my mom has not responded and I have asked her not to several times, and this is definitely verging on elder abuse. My mom is so upset, she says she'll never travel or board him again. As of today, over 3 weeks later, still no refund to my mom for their incredible negligence. I also noticed, as Brian S. did, that other than my mom's review in Sept, before they lost Reggie and when we still liked & trusted them, all other reviews are very old and refer to the previous owners.

I am so grateful for the Island Pooch walkers. The walkers that Kristin chooses are so good and…read moretrustful. They arrive on time and have such good communication. They are available if needed at the last moment and provide good care when I am on vacation. I give them 5 stars!! Beverly White

We had a sudden schedule change and had to find boarding for our two dogs. Wendy in OC Paw House…read morewas able to accommodate them in very short notice. We received text updates about our dog throughout the day which was very reassuring. We picked up our dogs the next day and they both had smiles on their faces. Very thankful for Wendy and OC Paw House for taking great care of our dogs.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

Sarah is fantastic!! I absolutely love her. She is so accommodating and easy to work with and…read moreshe's great with my puppy.

This was my first time ever leaving my dogs with a professional dog-sitting company, and I was…read morehonestly nervous. Ever since my older dog was diagnosed with diabetes, it has been so stressful trying to find someone I can truly trust to care for her. I knew I needed someone reliable while traveling out of the country, and I'm so grateful I found this company. Maria was incredible--she sent multiple photos and updates every single day, which meant so much to me. She was thorough, attentive, and I could genuinely tell how much my pups adored her. It was such a relief to be able to fully relax on my trip knowing my dogs were being loved and cared for as if they were her own. Highly recommend!