Rode on the Railjet Express into Vienna from Budapest the other day and it was a decent experience…read more Opted for 1st class and booked a solo seat. (1st class is actually slotted below the most premium "Business class" which features a private cubicle) There are also options for a quiet car. As I travelled during the winter, there were plenty of seats and the staff checked tickets as soon as we left Budapest. Wifi worked and I was able to order lunch directly to my seat. Pricing was decent and the food looked good although the food was quite mediocre. The food was hot and crispy though. I do love that they brought food directly to my seat! Train left on time and also arrived on time. The loo was clean and stocked with soap, hand sanitizer, along with toilet paper.

On big family holiday saved forever to be here been on several long distance through Italy and…read morenever had the issues we had on OBB. First had trouble booking in the first instance. Already forked out for 1st class eurail pass. Had to then pay more and book "tickets" and then more money to book seat reservations on top. So in the end had three different things had to produce once on train. When asked by staff checking tickets I basically got told to shut up/curtly dismissed by staff because she was first discussing with my partner even though had them on my phone ready to produce. Wasnt aware had to pay and order food (other lines had always given us something). We waited 2.5 hrs with a four year old, in thr end we got sick of waiting for service staff to come back so walked down to dining cart to find her eating (which is entitled to breaks not saying otherwise) and got told curtly to go back to our seats and she will come take our order. Made to feel like were inconviencing them. Used manners and tried to be poliete but all staff rude. Even tried using QR code on their menu to order food and just kept sending in circles was useless. Hoping don't have to go on another OBB line again during our trip