We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

I like Bill's customer service and quality of repairs. Prices are good. They do need new chairs.read more

My car abandoned me turned out it was the alternator and bad battery riverbend was able to fix both…read moreproblems and we are very greatful for their help

Mike and Troy were the guys that helped me and me and my friend when our cars steering was making…read moreit hazard to drive home so they fixed it right up fast and they were super friendly and cool. They really saved our asses and didn't charge an arm and leg. 10/10 would get stuck again to hang out with them again.

I have always had great service from this Tune Up Center, Bryan Smith has gone that…read moreextra mile.

Tony did a great job on changing my trailer tire and adding a new mudflap great assistanceread more

Outstanding customer service. Had a U-Haul inner tire flat on a loaded 15 foot truck and Valley…read moreTire came to the rescue. I know it's not easy manually removing and replacing a tire back on the rim especially on bigger tires as I have done it in the trail and it was a pain! They had us back on the road in less than an hour!

It's not just that Dave is the best radiator guy in Douglas County, I think he may be the only one…read more Seriously, this guy know how to work on cooling systems, period.

Mike was AMAZING and a lifesaver! My car was overheating on the I-5 and I was freaking out. I…read morecalled this place and Mike calmly told me what to do to patch the issue which allowed me to drive over to their shop. They ended up triaging and checking the engine and a bunch of other things that included some "magic powder" for the radiator, and the car is totally drivable again with no overheating problems!

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

Customer service has suffered since Les's death. This is just another Corporate profit driven…read morecompany. Could only afford 2 new tires. They said all 4 bad. Refused to sell me tires for "safety reasons" instead sent me back out on the road with 4 bad tires. Struggling to make sense with that. Do better.

I was traveling from Eugene to Turlock, Had a front tire sensor showing low air pressure. Aired it…read moreup a few times since I left UofO. Got smart, Pulled into this Les Schwab Tire Shop-Myrtle Creek, OR. Young guy said my tire has a hole which is too BIG to patch. He said "I had to buy a tire". So I did for a camaro $275.00. An hour later, I am on I-5 heading South, about 5 miles from Myrtle Creek Les Schwab Tire Center and my same tire sensor goes off. Shows low tire pressure. I return to Tire shop, not real happy. The same young guys finds my tire stem is the cause of my air leak on the same front tire. So I got HOSED, taken advantage by selling me a new tire, that I did not need. My tires are about 80% left on Goodyear Eagles. But I trusted the guy. IF wanted to be aggressive, I would have told him to take off his new tire and put my Goodyear back on. But I still had bout 6 to 7 hours of driving and it was noon. It shows that a big chain tire shop is not better than a local tire shop. In FACT from now on it will be only local tire shops that get my business. Too BAD, I have to give a one star.