Wow, don't waste your money! They seem too concerned with time in and out than the experience. If…read moreyou're late, there's only a five minute grace period but the whole experience was rushed and not good. It was my son's first haircut and they offed a package. It was NOT worth it. We got there, the women hastily got him in the chair and immediately started snipping. My son is crying and we're trying to console him, but she never gave us a minute and kept cutting away. His hair is so choppy. We were in and out in less than 10 minutes. Would never go back.

About three different women here (mainly Mariela) have cut the hair of my two toddler sons, and…read morethey've always done a great job. It requires a certain kind of stylist to cut the hair of very young children, and you'll find that special kind of haircutter here. Ladies, thank you for your patience, gentleness with kiddos, and perpetually calm demeanor! It's great that every haircutter's station features a flatscreen for cartoons and a special seat with a lot of personality. My sons love the toys they sell and they love to stop in for one when we're in the Woodlands Mall, even if they're just going to ride the Carousel immediately beside the store.

Morgan is very Nice and Professional! Cleaned me up in no time!…read more It was my First time seeing her and she made it very comfortable from start to finish. Thank you!

Second visit because I just switched from Sports Clips to TUNE UP. Great place to go. Aiyana is…read moreexcellent.

Why 5 stars? Because it's hard to imagine taking our son anywhere else…read more --- --- --- Our two year old, like most two year olds, does not enjoy getting his haircut. So if you're going to take him somewhere, it better be a place where there are fun things like cars for seats and TVs with unlimited cartoons on them. And most importantly, a post-cut balloon on stand by. We just moved to the area from Tampa, where we had a Sharkeys that was practically walking distance from our house. While this Sharkeys is a few miles away, I think it will be our to-go until he can appreciate the finer things in life like a straight razor cleanup at a barber shop. This particular haircut was probably the one he disliked the most, for whatever reason. And the person who cut his hair (her name escapes me, unfortunately) dealt with our crazy toddler like a champ. His crying and rapid movements really did not phase her and his cut ended up looking great. He pretty much cried from the moment we put him in the chair until he was given the aforementioned balloon to celebrate the torture being over. We'll be back and hopefully, we've seen the worst of his outbursts during haircuts.

Don't bother making an appointment with this place. I made an appointment with a particular stylist…read morefor a boys first haircut. An hour before the appointment I got a reminder for my appointment and it said it was with someone completely different and a different service. Rather than calling and asking if that was ok, they just changed it. I called and asked why and they said that she had "gone home for the day". I cancelled my appointment and won't be coming in there.

Easy in & out. Don't like having to make an appointment but whatever. Clean place & friendly serviceread more

April is awesome and she does a great job cutting hair as well! I would highly recommend this place.read more

HORRIBLE EXPERIENCE! STAY AWAY!…read more Cancelled my appointment when I was in their parking lot! I was really looking forward to my appointment with Define for highlights. I received Four messages regarding my appointment and asking me to confirm it. I confirmed each time. I drove 35 minutes and was pulling into the parking lot when I received a phone call 12 minutes before my appointment that it was cancelled. It's very odd because there was ZERO APOLOGY OR CARE from their receptionist. When I stated that I was in the parking lot, she replied with, I called you 30 minutes ago. I don't think this person realizes that caller id shows when someone calls and/or texts. The salon was exceptionally unprofessional and quite frankly, downright rude. I understand that things happen but to cancel the appointment after you confirmed it four times, 12 minutes before the appointment is exceptionally unprofessional. Had they apologized, or cared at all, I would not be writing this review. I was polite and professional, and honestly just taken aback. They were exceptionally unprofessional and I will never go back. I still can't believe how rude they actually were. They acted as though I had changed the appointment. HORRIBLE EXPERIENCE! STAY AWAY!

Love! Love! Love! I love how my hair turned out. I'm a natural redhead but it has a tendency to…read moreturn copper. I'm always afraid to color my hair and get results that look fake. They listened to my needs and helped me find exactly what I was looking for!

Our family has been going to Adriana for like 15 years. Excellent stylist. Always on schedule…read more She is the best!

Adriana does incredible work! I am very picky when it comes to my hairstylist and she truly goes…read moreabove and beyond. She really plays attention to detail and makes sure my cut is perfect. I am so particular about the way my hair looks and she ensures not a hair is out of place. Her studio is in a great location as well!

I came for hair cut for my kids. The lady that was brushing my daughter's hair almost ripped her…read morehead off. I had to asked to do it myself. Her attitude was awful and she was rude and she was rushing me to finish. The other woman that cut my sons's hair was worse. His hair was awful and I asked to please fix it and her attitude completely changed to the most rude person. Then, she was using the blow drier and my son was screaming that it' was burning his face but she wouldn't stoped using in very close to his scalp and face. My husband told her that it was too hot then she lower the heat. Definitely not coming back here. Nasty place.

terrible service!! all I asked for was my side trimmed for a wedding I had to go to today and the…read morelady cut a huge chunk of my hair at the top of my head and didn't even say sorry. as soon as I got out of the chair she didn't care. No one helped me or said sorry, no one tried to fix my hair...the whole back side was choppy and not finished and the hard line she did on my part is so thick and ugly. Do not go here!!!!!!! none of the stylists there cared about me being upset. Even when I showed them the huge chunks of hair coming out