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    Turabian & Sariyan

    5.0 (2 reviews)
    Closed 9:00 am - 4:30 pm

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    White Plains Carpets, Floors & Blinds

    White Plains Carpets, Floors & Blinds

    4.3
    (6 reviews)

    It pains me to write this but I was fooled by the nice guy act. Alex was not as pleasant when I…read moreasked for the job to be completed with the 5,000 cash I paid for 800 square feet of regular vinyl flooring. He and the day laborors he hired swore it was a three day project which is unheard of in such a small space. "On average 1,000 sq feet of vinyl flooring by a two man crew with little to no issues takes 1-2 days! However, my floors are more uneven, the baseboard molding was never completed! In those expensive three days despite me removing all the flooring beforehand, taking their garbage to the dumpster and removing most of my furniture for "less labor costs" and yet they did not finish the two hours of work. How long would it have taken if I didn't move a finger? Two weeks?? Look at the pictures of the work. I got average product planks (Alex swore were thicker and a better lock but it was the same inexpensive planks I wanted from Home Depot) 3 full days to get installed by day laborers and was not finished! Remodeling my bathroom with an electrician, plumber, tile guy and general contractor was three days and less than 5,000. I am quite sure the judge will side with me after I show the pics and what I paid! Because I have no issues with paying a $100 court fee and letting a court decide.

    Alex and his guys did an amazing job on my floors. Brought new life to my otherwise dull living and…read moredining rooms. Free consultation and no BS fair and up front pricing. I will definitely call him for any future jobs.

    Carpet World of Westchester

    Carpet World of Westchester

    2.6
    (5 reviews)

    If you want an irreplaceable family heirloom hand carved and made by your Great Great Grandfather…read moreover 100 years ago ruined, get your carpet installed here. The item in question was a hand carved and glazed mirror in a hand carved wooden frame. It had been removed from the work areas and secured safely in a room not to be carpeted along with other breakables and with a closed door. The installers took it upon themselves to go into this closed room and move things around, apparently knocked the mirror over and/or knocked it against something sharp resulting in numerous chips. They had no business going into a closed door room, for any reason, without asking in the first place. And they never said anything about the damages. The way I found out was after they left, later that day, I went into that closed room and couldn't find the mirror. Finally I discovered it strewn on the bed and saw the damage that had been done. The next morning we went to the store and we were told "I'm sorry, Labor Management will be contacted and you'll hear from us later todsy". So far it has been 6 days and no contact. I do not really know what can be done. As nothing on earth, nor any amount of money can replace this treasured family heirloom, which had survived over 100 years unscathed, needlessly ruined. By the way, the carpet looks wonderful, but will unfortunately always be a reminder of our ruined hand crafted irreplaceable family heirloom.

    Was helpful in the store when discussing wood flooring options but then absolutely no follow-up…read moredespite two phone calls asking for pricing and to move forward. No problem, I'll just spend my money elsewhere.

    Kanters by Stark

    Kanters by Stark

    4.7
    (18 reviews)

    Amazing service fabulous collection to chose fab installation no attitude here to please customer…read morethat is very hard to find, and does not matter what you pay!!! when I say my carpet installed I nearly fainted so beautiful classy I am English and I know my carpets and was brought up having English wool carpet that took a year for it to be made.

    DO NOT UTILIZE. A TRULY WRETCHED BUSINESS…read more We have used Kanters on three occasions. The first two times were fine, which is why we went back a third time. The third time was a disaster and they could not have been less accountable or less accommodating. In short, Kanters sent us the wrong colored LVT flooring, which even if we were willing to accept it, was defective and not capable of being installed. In any event, my wife and I were immediately willing to accept a different color LVT flooring that Kanters had in stock so that our construction was not set back weeks (we still had to pay our contractor for two days of work reserved to install this flooring, which now could not occur). Rather than doing what was necessary to immediately deliver this new LVT flooring, Kanters said it did not have staff to do that but eventually "agreed" to allow my wife and I to do all the manual labor ourselves (picking up 25 boxes weighing 60+ lbs each). Making it almost comical, Kanters had the gall to ask that we also bring back the 25 boxes of wrong colored and defective flooring so that they could get their money back from the manufacturer (which we did). Thus, my wife and I performed a half day of manual labor to correct Kanters' mistake because, apparently, they do not have adequate staff. When we asked for a credit, this is a quote from Brian Kanter: "These type of positions are the reasons that most small business no longer exists in our world. For some reason society has the belief that perfection exists and that a manufacture never makes a defective product or sends the wrong product. I wish that was the case but it's just a fantasy." Mr. Kanter went on to equate us transporting 50 boxes of extremely heavy flooring to the time he had to return a broken TV to Best Buy. In other words, don't expect that what you get will be what you ordered or even correct. In the end, the "credit" they offered was that they were not going to charge us extra for having to pick new carpet to match the different colored flooring (something he admitted they otherwise normally do). I think the moral is shop here at your own risk. If everything goes fine they are a run of the mill flooring company. They hardly answer their phones and take days to respond to emails. But, if things go poorly, you better expect that they will shift the blame to their manufacturer and/or to you. They will not be out of pocket - you will (just as we are).

    Turabian & Sariyan - carpeting - Updated July 2026

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