I've been a patient at this doctors office for the past 10 years. I have been treated for numerous…read moreissues here. Those visits haven't always been the greatest because I always have issues getting refills for my medications in a timely manner, even just simple BC. However I continued to frequent the office. Huge mistake! I should have stopped a long time ago but everything happens for a reason. Recently, I had terrible pain in my feet and made myself an appointment with a podiatrist who properly treated me. They requested that I get a global referral from my primary care provider. I called my primary care physician and requested one but they adamantly refused to give me one because I hadn't been seen for foot pain in her office. I find that completely ridiculous. I am very disappointed. I will not be returning. There are better providers out there

Maybe hire more staff to answer the phones, been on hold 20 minutes already...................read more

I love that you can still find a small practice in Ann Arbor, where most, if not all of the doctors…read moreoffice is an entity if U of M or IHA. What I loved most about my PCP back in Cali was that I knew who my doctor was and could ensure that I would be seeing only the person, unless I requested someone else. This practice has three primary doctors and a nurse (I believe she isn't there daily), but they have a really nice woman(not sure exactly what her title is) but she preps all the patients before the doctors see 'em. My PCP is probably the youngest and the newest in that practice and does a great job taking the time to talk about any concerns or issues I had and didn't take über long to get to me either. It was very easy getting an appointment and the front women are helpful. If you're looking for just one doctor you can see and build a rapport with them, I would recommend coming here. Oh another plus is that they haven't moved to using an electronic system, so it is more a one on one visit, as opposed to the nurse or doctor talking to you but looking at a tablet most of the visit.

This place was average enough when it was convenient for me location wise but then they're…read moreswitching to some expensive model and I never received any information about it aside from talking to a friend who also uses this doctor... I got only a couple robo calls from him inviting me to some dinner presentation at Weber's. Not interested in being sold something at the doctor's office.. I found another doctor.

We have only been members here for a few months but we would highly recommend.. they have went…read moreabove and beyond to help us... as opposed to other doctors, I feel like they actually care about us and we are a name not a number.

Absolutely love this practice. Dr. Jeff O'Boyle is the man! Incredibly talented Dr with a great…read moresense of humor who truly cares about his patients and building a long-term relationship. Prices are incredible for the service he provides and he is ALWAYS there for you. Love the direct pay service and tell all my friends about him.

As a parent, I've always heard of other parents who just LOVED their pediatrician but I never have…read morethat privilege, until now. I started taking my 3 kids (ages 15, 10 and 2) to Dr. Dumont back when my youngest was only 2 weeks old - and I love this office and everyone who works there. Every single person is kind and welcoming, and go above and beyond to provide a wonderful experience for both the patient and the parent. I love the fact that I can call on a Monday morning with a sick child and almost always get in THAT DAY to see someone. I love the fact that I've never had to wait over 15 minutes to see someone once we arrive - that's pretty awesome in my opinion because I remember, as a child, having to wait over 90 minutes sometimes to see my own doctor. I love the fact that the office was willing to work with me on a bill that my insurance company decided not to pay, I was able to make monthly payments until I was caught up. I love the fact that they have an after-hours pick-up for prescription refills. I love the fact that all 3 of my kids feel comfortable with the doctors and staff, from toddler to teenager. I could go on and on, but I will just highly suggest you check this office out if you're looking for a new doctor for your kiddos. You won't regret it.

My partner and I were looking for something very specific when finding a pediatrician for our son…read more My partner actually made a bulleted list of qualifications that the doctor had to have to even be considered. He he printed out that list and brought it with us to the offices -- I thought it would be embarrassed by it, but now I know it showed we meant business! We wanted to find someone who would consult with us and respect our decisions on vaccinations and antibiotics. We wanted to veer on the homeopathic side of care whenever possible. We wanted someone who respected the fact that our son was born at home with a midwife. It was hard to find all of this in a pediatrician, but in a family doctor, Dr. Scheerer was the It man. Dr. Scheerer is accomodating, I don't feel like a sardine in a tin can in his waiting room, he sits with you and really listens to your concerns. He knows his holistics but is also affiliated with St. Joe's, so you get the best of both worlds. He supports breastfeeding. He looks like he was in a rock band once, but has pictures of his family on a slideshow screensaver. Also, since he's a family doctor, he can take care of the whole fam. He sees babies every day, so we felt comfortable to have our son under his care. His staff remembers us and it really feels a lot more inviting than any other doctor I've been to. If you really like flourescent lights, a hospital setting, and a sterile-feeling environment, then he probably isn't for you. His office is in this awesome gigantic purple house near Planned Parenthood.

Dr. Scheerer has been my primary care doc for quite a long time now. Even though we're living…read moreoutside of the country now we still come back for annual check ups. He is thoughtful, thorough and engaging. His standard of care is among the best I have ever experienced in any of a variety of medical settings. In an era when your counted as lucky to get more than 10 minutes with your physician, Dr. Scheerer takes the time needed to examine, discuss options and then take a few minutes to talk about what books we've been reading.

I can't say enough bad things about this place. My adult child's psychiatrist, William Guy, MD…read more refused to fill a prescription. The medication she was taking has severe withdrawal symptoms. He claims he never prescribed the medicine in the first place. Don't go there for help

This place is terrible. I switched therapists for various reasons and I've received nothing but…read morejudgement and a condescending attitude. I also tried to switch to one of their psychiatrists to have all of my care at the same office, and she rushed me along and didn't listen to a word I said. For someone with MAJOR anxiety and trauma issues, this is place just made me feel worse...Even though I really need a therapist right now, their services will not be utilized. Would NOT recommend.

Definitely not the most professional urgent care I've been to but did the job alright. The office…read morewas okay but lacking in many ways. The receptionist was very kind in my opinion in person but not over the phone (she was very dismissive and was having a conversation with someone else while answering my call). Most people working had casual attire on which I guess is okay as long as care is given, it just takes away from the professionalism of it being a medical facility. For example: the guy who took me back before the doctor saw me was wearing sweatpants and a puffer jacket. I got my ear checked out by doctor Mustafa who was more professional and friendly and he sent me on my way with antibiotics to pick up. He said I should be feeling better overnight or within two days and my ear problem hasn't gone away but hopefully my antibiotics just need a few more days to kick in. Overall, this place was okay. Attire isn't everything and no one was rude or disrespectful. I definitely wouldn't NOT recommend it but there is probably a more professional place within a 5 mile radius.

This is directed to a Danielle Nicole: My experience with this employee was unprofessional and…read moredismissive. After my visit, I saw what appeared to be public Facebook posts from someone with the same name who frequently complained about patients and working at this urgent care. The attitude I experienced during my visit seemed consistent with those posts. I encourage management to review whether this employee's public online conduct aligns with the standards and professionalism they expect from their staff.

Thank you so much for the compassion, skills and time yesterday when I was having a bad day!!!…read more The waiting room was super welcoming and calm, I felt like I was well taken care of getting my hand checked out after I slipped on ice and punctured it with some foliage. I would never hesitate to get checked out in the future knowing there is a safe place to go with humans who are equally as inviting. Thank you very much for your kindness! Highly recommend!

I went in with a sore throat, and they told me I didn't have strep throat and I only had a viral…read moreinfection that would go away on its own. I continued to suffer for a few more days (because they told me not to come back for 5 DAYS) before finally deciding to go to a different walk-in. Turns out, I VERY OBVIOUSLY had strep throat. Then, to top it all off, they decided to charge me over $100 for my visit (yes, even with insurance). I am never going back. Absolutely ridiculous.

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!