Took 4 new wheels and tires in for mounting and balancing. The inexperienced tech tried to balance…read morethe wheels but was unaware that they were hub centric instead of lug centric. I was informed that all of my wheels were bent. I couldn't help but notice all of the other techs laughing and snickering. They knew ehat was happening and chosr to make it the joke of the day insted of helping the new guy.

worst place to attempt to get service. call to make an appt, get passed around from phone to phone…read morefor a person putting you on hold until finally someone just hangs up. then go up there to drop off your car and they say they are too busy - while accepting cars from people after me without appts. front end guy has a shitty attitude.

Friendly staff. They no longer do law enforcement discounts and only military. The website was…read moreaccurate. They automatically add a warranty on the parts and I didn't notice the sign until after the fact. Thats frustrating because it's money spent that I was not wanting. It would make sense to add it when asked instead of to everybody and then finding out later. The sign was past the cashier so we didn't see it until after we paid.

Over charged for parts. Went there looking for taillights and when I brought them up to the…read morecounter, they charged $20 OVER the market price (brand new ones are $50 at any parts store) so, why are they charging me $70? I went to a junkyard expecting junkyard prices. Definitely didn't buy and won't be buying.

Popped in for a needed wash on my black car and left with a shiny gem! My car has gotten bombed by…read moresome sap droppings and now looks like new. The guys were very nice the price is definitely in line with the quality of work. I accidentally overpaid and they were honest enough to return my cash as I was driving away!!!! Will definitely come back!

My daughter was home for Thanksgiving and we had the dealer do a state inspection and change the…read moreoil in her car (it was free). Few days later she left to drive back to Lynchburg and I was a panicked to later see a puddle of oil where her car had been parked. Thankfully the car survived the 3.5 hour drive. I contacted Larry's and explained the situation, they got her in immediately, diagnosed the issue and had it fixed within an hour. They were incredibly nice to my daughter, she was so impressed. I am very grateful for their professionalism, courtesy and prompt assistance. They've definitely earned a repeat customer!

I called the store 10/4/25 spoke with JUSTIN about my engine light being on, and provided code. He…read moreexplained what it could be, but I would need to bring car in so he could get a number off engine and run test. He explained in detail what could be the problem, but asked me to bring car in, NO PROBLEM. Next, I asked did I need appointment, and cost, he told me I didn't need appointment, and there would be NO cost for test, and it would be up to me if I wanted to get it fixed. This is where everything took a turn for the worse. I went in, asked for Justin, and told the young man at counter, I had just spoken to Justin, and he told me I could come up for him to do test. The young man advised JUSTIN that I was there, JUSTIN told him he NEVER talked to me about bringing my car in, and didn't tell me there was no charge, and the fee would be $98. Next, JUSTIN came to the front, didn't acknowledge me at all, turned around quickly, and went back to the car he was working on, at this point I'm feeling DISRESPECTED, and JUSTIN LIED about a conversation we had about 40 mins prior to me getting there. How would I know to ask for JUSTIN if I had not talked to him prior, and why would I take the time to drive up there?? If JUSTIN would LIE about a PHONE CALL he had with me, I feel he would LIE about anything when speaking with customers. I would advise anyone that talks to JUSTIN about getting repairs, get it in WRITING first. Again, if JUSTIN lied about something as simple as a conversation about bringing my car there, I would question his work ETHIC, as well as his INTEGRITY!! The two employees that I spoke to in the waiting area were VERY PROFESSIONAL, not JUSTIN!!

My son attends Liberty and had some car issues. They took care of him. The car was fixed right and…read morefor a decent price.

Old school repair shop with knowledgeable staff that can fix any car. Prices are competitive and…read moreservice is quick. They can do pretty much anything here.

Was recommended this place by a mechanic after my tire blew out on the highway. great service was…read morein and out in 10 minutes cheap low prices

They went above and beyond to help me with my sap covered vehicle and dog wash experience. They are…read morea friendly family owned business and would highly recommend. Worth the price. They're super kind here. The dog wash includes dog soap which was extremely convenient.

If you're as picky as I am with car washes, you expect the best. I'm here to say that I am so glad…read morethis soft-touch car wash is here. Lynchburg has been in desperate need of a quality auto car wash. I purchased the top wash, which is $12. All options include the dryer as well. The most impressive thing I noticed is that the wash seems to have sensors that adapt the wash to your car's body style. This was is far superior to any other washes I've tried in Lynchburg. The search for a quality, reliable car wash ends here. I highly recommend this car wash.

This is the worst company I have ever worked with. They make promises they can't keep, avoid…read moreresponsibility, and do not help their customers after they make a sale. You'd do better buying from a junk yard. First, they sold me a car that was a POS. Then when it broke down, I have been waiting on service for over 2 months when my car just stopped running in the middle of the road still under warranty. When I ask they refer me to Hyundai corporate office who refers me to them AND NEITHER HELP ME. There's only one exception of a young man named Nigel who seems to have genuinely tried to help me. Save yourself a headache and go elsewhere.

I would have, if I could have, given less than a 1-star rating. One thing is for sure: I will NEVER…read morebuy another Hyundai ever again! Not because of the quality of the car but solely because of the service department at Craft Hyundai in Lynchburg! Every single time I have gone in there thinking their customer service couldn't get any worse, Christy in the service department says, "Hold my beer!" And don't try to call them. If they answer (and they never do!) it's always, "I have to call you back". A week to 10 days later they may. Let me be clear, 99% of what I am saying is from my experience with having to deal with Christy. She is horrible to the point it has just gotten ridiculous. The last time I was in there I was just getting three tires replaced. I have a warranty on them, but I am forced to get them replaced at the dealership. So, I went in to get three tires replaced. three hours later Christy comes out and says, "It's going to be $2,500 to do the work on your car." Then she shows me that they did a multi-point inspection (by the way my car passed their inspection). I said, "Who told you to do all this work? All she said was, "Well, we will have to schedule you to come in to get the work done." I then said I came in for tires. They are warrantied. Do the tires and I will have my mechanic look at the rest of the car. This is when she says, "Oh well then we won't warranty your tires." She also, while telling me all the things supposedly wrong with my car, showed me pictures of the air filters. They had leaves and were pretty dirty. The funny thing is I had just done a service on the car and replaced all the filters including the air filters. I have taken my car to my mechanic, and he said there is nothing wrong with the car except for the three tires that still need replacing!!! Fire Christy before she gets you sued! And please let the door hit her on the way out!