They went above and beyond to help me with my sap covered vehicle and dog wash experience. They are…read morea friendly family owned business and would highly recommend. Worth the price. They're super kind here. The dog wash includes dog soap which was extremely convenient.

If you're as picky as I am with car washes, you expect the best. I'm here to say that I am so glad…read morethis soft-touch car wash is here. Lynchburg has been in desperate need of a quality auto car wash. I purchased the top wash, which is $12. All options include the dryer as well. The most impressive thing I noticed is that the wash seems to have sensors that adapt the wash to your car's body style. This was is far superior to any other washes I've tried in Lynchburg. The search for a quality, reliable car wash ends here. I highly recommend this car wash.

This is definitely the car wash for "car people." Though you never EVER want to use the brush on…read moreyour nice paint since people use the brush to scrub their wheels..the brush is nice and soft for those really don't care as much. Nice big bays, and the option for automatic if you're not feeling up to manually washing. Avoid all the traffic and drive a little ways out to New London, and the owner is super nice too!!

One of the best touchless car washes I've been too. Pricing was great, the ultimate is only $20…read more The car wash is staffed with guys to "de-bug" the front of your car prior to going in and to keep towels on site. Vacuums are included and on both sides of the car for ease. Having the towels was awesome because I was able to make sure my car was shining when I left. I also loved that the drying cycle isn't just a fan. It includes heat, air and a buffer to go over the top of the car. I haven't been to a touchless wash that offers that. Staff were super friendly and location is perfect unless you hate Wards Road traffic. Also gives you an excuse to get out of it for a minute if you're headed home. Will definitely be back.

My boyfriend and I went through this location in his truck and after the wash was done, we got out…read moreto see that there were so many scratches from the brushes on the doors and wheels. He was so disappointed to see this on his brand new truck. Definitely do not recommend

After having a terrible experience down the road at Zips I came into Lynchburg Carwash and was…read moreimpressed. This is definitely an older was but the staff and wash equipment work! Prep goes a long way in making sure your vehicle actually gets clean and these guys prep well. $6 less for their top wash vs Zips and a much better job. FYI I have installed car/bus/truck washes for years so I know a good wash when I see it. I'll be using them from now on.

For $19 and change, I would have expected a detailed cleaning,inside and out. It was not up to…read morepar. I asked them to especially get the dog hair in the back seat, but there were still tufts in the nooks and crannys between the seats. they missed a good deal of general dirt inside, such as on the panel below the driver's side window, which builds up dirt from my elbow, altho they did a decent job on the exterior, including washing the inside of the windshield. I lived in Los Angeles for many years and the car washes there, where the car is king, are thorough and professional. Maybe that is too much to expect from Lynchburg. I did notice there was apparently a shortage of labor, and the ones that were working all seemed more interested in their cell phones.

the wash does a good job but i still have some bugs and bird poop on the front of my car.read more

We stopped by to give the new car wash a try today, we opted for the basic $12 wash. The highest…read morewas $29.95. Hands down the highest car wash price I've ever seen. The drive thru experience was fine, nothing new but fine, however the overall satisfaction of the clean was low. My car was still dirty. There was even a special bug wash area that we pre washed the front with and it was like unchanged after the wash. I'll never use this location again.

Seriously avoid. I feel scammed/hustled…read more I visited Zips after seeing a 20% OFF today sign and planned to purchase the second-tier wash at the discounted price. What followed were deceptive practices and concerning payment issues. Red flag #1 - Both card readers were taped over. When I arrived at the payment station, both card readers were covered with tape. After waiting several minutes, an employee came out claiming the readers were "down" and would "charge my card a lot of money" if I used them. He directed me to a handheld tap device he held next to an iPad. He then tried to sell me the top-tier wash for "$1 more", but this was $1 more than the second tier's regular price, not the discounted price I came for. When he then claimed the top wash cost $45 normally, he was pointing at the monthly plan. When I questioned this, he backtracked saying "sorry, my bad" and continued pushing the upsell. I paid $25 for the top-tier wash instead of the second tier at $19.20 (20% off $24) as I expected. Red flag #2 - The wash left soap all over my car. My car exited the tunnel with the entire front still covered in suds. When I asked where I could rinse it off, the employee told me to use their window cleaner and rags. I had to dry wipe soap off my car in their parking lot. He claimed it happened because a brush couldn't lower due to "weight" and said "everybody has to deal with that." Red flag #3 - Receipt issues and hostile behavior. When I requested a receipt for the $25 charge (which I hadn't initially asked for), the employee became hostile. He ordered me out of the office claiming I was "aggressive" (I wasn't) and repeatedly shouted "BYE! BYE!" at me. He then went inside to make a phone call while I waited on the curb. After more than 5 minutes, and only after another customer arrived and was waiting, he brought out a receipt showing a $0 sale with a $30 charge that had been added and removed. It did not match my actual transaction. It also said I had purchased a membership, which I most definitely did not. I had to purchase another car wash elsewhere to remove the soap film before my event. The combination of taped card readers with a fake explanation, payment via standalone tap device, and inability to provide a legitimate receipt has me monitoring my credit card for fraudulent charges. This location used deceptive pricing tactics, provided incomplete service, exhibited unprofessional behavior, and failed to provide proper transaction documentation. The payment setup appears designed to avoid standard processing systems. I strongly recommend avoiding this car wash.

The past service and washes were good until we got hit over a 3 month period with continual…read moremembership charges. I have cancelled that. Had my CC card cancelled and reissued - and yet again another charge. Thus, we are reluctant to go there at all now. We haven't been in months, but get hit with continual cc charges.