I had purchased a liberator wedge from this location on saturday and the price on the product was…read more224.99 but upon checking the reciept the next morning which was really disappointing because thia was my first time visiting this location and after trying to get it fixed the employees at this location told me theres nothing they could do about it,also not to mention it would of been nice if the employee working at the time informed me that there was an adjustment on the sticker price before ringing me up. With all that being said after being denied store credit i will not be revisiting this location. Im really disappointed about that because it does seem like a nice store but ill be taking my business else where.

Great Customer Service! Beautiful Lay out! Employees are eager to help and educate on products!…read moreLoyalty system

Great service ! The workers were very helpful with educating me with the toys & lingerie !!! They…read morewere patient & sooo understanding & valued my time. Made it very fun .

I would give 5 stars but let's be honest it would be unbelievable. However I have been in that…read morestore a few times, even brought my husband in a time or two. Yes they kinda check on you but they want to make sure your ok and finding what you need. Also think if it like a business owner they want to make sure nothing gets stolen. Now my experience was great. Both ladies were helpful, I'm a bigger gal and they were so pleasant to work with. They never made me feel uncomfortable or less then. I really appreciate this store.

I recently came into Victoria's Secret for a bra fitting and had a very uncomfortable experience…read morewith one employee who took over my fitting, gave me the wrong measurement, and dismissed me when I said the bras were painful. I felt pressured into buying items that did not fit correctly. I later spoke with manager Alexis M, and she was wonderful. She listened, handled my exchange professionally, and showed genuine care and kindness. She completely turned the experience around. I truly appreciate Alexis M's professionalism. However, I do not wish to work with the other employee again due to how pushy and dismissive she was.

I'll preface by saying I worked in a mall for 5 years and hold more grace than most for current…read moremall employees. My experience at Killeen Victoria's Secret today was unacceptable, bottom line. TLDR: Disorganized merchandise, a complete lack of my bra size in store, like empty drawers. And insufficient help from the 4-5 employees I saw while shopping. My favorite T-shirt bra broke, so I stopped at the Killeen Mall VS in search of the most basic of bras, a flesh tone and a black T-shirt bra. Several days ago, I stopped in looking for a strapless, and I had reasonable help from one employee, so I expected nothing less in returning today. I started in the PINK section, where I only saw push-ups, so I meandered to the VS side where I located a non-push-up Body by Victoria bra closer to what I was looking for. I had difficulty finding my size. After locating 3 to try, finding someone to give me a fitting room was the subsequent struggle. (The same struggle it was for the woman standing there before me while I was browsing.) In a second lap of the PINK side, I did find another bra I used to own in a drawer under the sale boxes; with no way of knowing they were there, I just lucked into finding it. This time, an employee did check in, but I was already feeling frustrated and discouraged by the lack of products in my size and desired colors. When I asked about the BBVS bra in another color, she ushered me to that side and said someone there would help me. There was no hand-off and I spotted no one, so I continued searching on my own. Another stop at the fitting rooms, with the same wait to be let in, and I decided to use the bell to ask for the next band size up in 2 different bras. I was given one correct bra in another color. NBD, I'm trying for size anyway, but the second bra was completely different from the original one I handed the employee, so I didn't waste my time trying it on. I went back out to search for the bra I asked for. After digging through several more drawers along the wall, I found the bra in the drawers of the table behind me. Back to the fitting room. I was done and went to the main counter to ask questions and check out, but no one was operating the desk. I wondered about the desk by PINK but remembered someone being redirected for check out while I was still shopping. I stood there for 5-6 minutes, looking towards the front of the store for any employee with no luck. Another customer joined me in line. After a minute, she walked away and got in line to check out at the PINK counter that was actually in operation. Although I was ready to walk out, I joined in line behind her. After all, I had questions and didn't want to pay shipping on something I should have been able to walk in and buy! What should have been a 30-minute shop at most took me more than an hour before I got to check out. I was irritated and discouraged, but I didn't take it out on anyone who did help me. I'm still not certain I won't have to return what I bought, though, and that's even more disappointing.

Hands down the best dance wear store around! Their prices are cheaper for the same name brands…read moreonline.

From the owner: We professionally fit all dance shoes . All brands and styles fit different and it's possible to…read morewear all different sizes in Tap, Jazz, Ballet , Character , Lyrical shoes. If you have a 1st time dancer we make it special for your little one with a special fitting area , Princess chair , special gift and photos for the parents. We offer a special discount for single Moms .