Came here to play pickleball early morning and check out the view and the court. Booked our reservation. Drove 30 minutes to get here only to find out that they don't even have pickleball courts. All the courts were under construction. Spoke to someone at the front desk about our reservation and they apologized, gave me a refund, and booked us at another location 30 minutes away. Nice views here, weather was really nice, just upset I wasn't able to play after having to make the drive read more

A+ All the way! My fiancé and I stayed here a few years back when we were living out of state; he was traveling here for work and I decided to tag along for a long weekend. I am sure glad that I did! A few weekends ago, we decided to take advantage of a Travelzoo deal (go now.. see if this deal is still available) - Massages, Unlimited Champagne (this is where I was hooked) and access to the pool all day. Amazing! From the time that you pull up at Valet, each and every person will greet you with a big smile and a warm welcome. Immediately you know that you are in for some top notch customer service. Staying there?? The rooms are huge! Beautiful views, super comfy beds and probably one of the cleanest rooms I have seen. The spa.. Ahhh, the spa! Complimentary Champs upon arrival is a great way to start your relaxation experience. Escorted upstairs to the locker room and changing area to put on a robe and get ready to be pampered. I always suggest a nice steam with cucumber chilled towels to begin.. this will automatically make you feel relaxed. Both the Fig Body Butter Massage and the Pedicure were beyond glorious and made the day pure bliss. Can this happen every day, please?! Both pool areas will give you the ultimate resort feel - One with a cascading waterfall and private cabanas & one "adults only" pool. The 'adults only" pool provided us again with such amazing employee's; setting out towels, being sure our drinks were full and striking up a genuine conversation.. it was above and beyond. And what a YUM lunch at the pool cafe.. Fish Sandwich for him & and wonderful Rose wine and salad for me (I crave this salad). It doesn't matter if you make this a wonderful weekend stay-cation or just a pool/spa day-cation.. You will be beyond happy and sure glad that you came. Be sure that you take a little bit to walk around the grounds and see just how beautiful the resort is.. You won't be sorry. Enjoy! read more

Turnberry Marina - Poolside Mimosas!! #SundayFunday - Marinas Near Me - Miami, Florida

I'm actually speechless, there are no words to describe Turnberry Isle Resort & Club Marina. When the Mercedes Sprinter brought the 8 of us to the Marina, it was something that can only be described as a lifestyle for the rich and famous. The second we climbed on the yacht, we caught up with air kisses and went for a cruise on the intercostal. We all were hungry so the yacht docked at Duffys. We hopped off, ate a quick meal and then sailed off into the sunset. The Turnberry Isle Resort & Club Marina is a fantastic resort with such amenities as tennis lessons, spa treatments and hob knobbing with other Yacht owners. As Arthur would say, it doesn't suck! read more

Turnberry Marina - I never want to leave this place... - Marinas Near Me - Miami, Florida

I love this marina! My boat has been docked here for a few weeks and I'm amazed. They have security and cameras everywhere. They have a lounge for all crews, Diana at the office is a lovely person and takes care of all your needs. The guys that work in the marina to maintain it, are also extremely helpful and nice. There's safe parking, a cafe, and even a yacht maintenance crew and they offer all crew for you to hire and clean your boat if needed. SUPER SATISFIED WITH Y EXPERIENCE HERE! read more

The spa service was wonderful! Employees were courteous and professional. The facility was clean and beautiful.

Love this complex! My grandparents have a place here and we've been visiting for years. The lobby and grounds are kept impeccably clean. It's always beautiful any time of day here! Absolutely pristine! The employees are all very friendly and helpful with anything you need. The valet service is very convenient. The pool is beautiful as well. So clean and so pretty. It's always a great place to come down for vacation! It's such a nice building. I love it here! read more

We are from Palm Beach, which is considered local. We come to Miami often...once every couple weeks or so. Not ever again...not at the Turnberry... We arrived early...about 45 min after we were told our room would be ready...no biggie. (Front desk staff was VERY RUDE!) We found a restroom, put on our swim suites, and went straight to the pool bar for lunch. Food and drinks we fantastic! Adult pool was very relaxing. Finally made it to our room a couple hours later. Walked in to an attendent trying to figure out a discrepency with the mini bar. As soon as he left it was pretty obvious...there was a half drank bottle of water left....2nd red flag. Next we noticed the incredibly filthy room. Dust everywhere! 3rd red flag... (I took pics) Dirty shower, so on, and so on. We got ready to head to the Madrid vs Barcelona futbol game. We decided to take an Uber so we could have a little fun. The "drop off" area is poorly planned. It took a a bit too long for cars to filter through. Still...no biggie. After the game, at absolutely NO fault of the hotel...getting out of the stadium took HOURS! After about an hour and a half in, my husband called the hotel to see if they could call a car service for us. He told them out apps wouldnt work and internet wouldnt connect. The woman took his number and told him she would call him back. After realizing we werent getting a return call, I decided to call. The woman remembered my husbands call, and proceeded to tell me that it was not the hotels responsibility to get me back there. NO JOKE! I was treated better in the Middle East! After another hour+, we made it back to the hotel. We saw the manager on duty and told him the entire story. While speaking the him, the woman who we spoke to us on the phone came out and tried to argue with me! The manager didnt even acknowledge her! No telling her to stop...NOTHING! The only thing he said to me was that all calls were recorded and he would hear the whole thing...when he had the time to listen to it! UNBELIEVABLE! While it is NOT the hotels responsibility to get us back, I have never in my 40+ years of travel, encountered a hotel so unwilling to help. Not only unwilling, but simply RUDE about it. Not only should the night clerck be fired, but the night manager needs to be demoted at the very least. This was beyond a horrible experience! PLEASE, PLEASE, PLEASE...choose another hotel! This place just isnt worth the time and trouble! I dont want anyone to be treated the way we were! Please choose elsewhere!!! read more

Stay away. The property is undergoing a major renovation and is seriously torn up with heavy machinery and clouds of dust everywhere. The golf courses are also torn up in several places and you have to cross construction sites to get to the holes. The rooms are fine as long as construction is not going on outside your window. All of the dining facilities are very high price - even for the Miami Beach are. A buffet breakfast for two was $78... and was nothing to write home about. Nice bar at Michael Mina's but the restaurant is overpriced and the staff is not quite up to snuff for that price point. In general the staff at the hotel and golf courses is ver professional and attentive. Definitely wait until all the renovations are done before booking Turnberry. read more

This review is about the Turnberry Isle Resort, not the Marina. This used to be one of my favorite resorts, but we've had very poor customer service on this trip. Marriott took over the property from Fairmont recently and it seems that they really don't understand or care much about hospitality. It's still a beautiful property, but among my party of 7 we've all noticed that they just don't take pride in customer service. They overbooked the hotel and forced us to move to a different property for a night (and didn't handle it very nicely). The pool was mobbed and they are very slow to clean up dirty plates and towels. They don't allow you to order food at the food stand by the pool -- you have to wait for a waiter to come to you, but the waiters never seem to show up unless you seek them out. Then it took 40 minutes to get a hot dog even after the waiter promised it would be quick. They advertise that they have spin bikes in the fitness center, but they won't let you use them unless there's a class -- and there's only one or two classes a day. I could go on and on. For what you pay to stay at a resort like this, you should go somewhere that they care about their customers. read more