Left this pharmacy as I become more and more unhappy. My concerns were not addressed and they seem…read moreto have become disorganized. Always someone different there, a lot of inexperienced students without supervision. The final straw was when a prescription was supposed to be delivered, it never showed up. That is unreliable and just plain wrong.

This pharmacy is in the medical building on oxford by Richmond st. They are a small pharmacy but…read morehave AMAZING customer service. Pharmacist makes sure you know exactly what you are taking and what to watch for. They even go as far as giving your their email to ask any questions when they are closed..and you get a quick response after hours. Waiting time is usually short. Pay parking lot but they give you a token to pay at the gate

This is not a full service Shoppers. It doesn't have a beauty bar and the food selection is poor…read more They do seem to have the basics expected of a Shoppers. They are also not open on Sundays. They are however open most holidays. The staff is friendly and fast. They seem to be a caring lot as a customer outside waiting for them to open appeared to be in medical distress. All of the management assisted that customer before they opened.

I've only stopped in here once for Pepsi on sale, but no complaints. It's good to note that this…read morelocation is often open during statuatory holidays, unlike most other Shoppers.

The best pharmacy in London. Originally the Pharmacist at the Masonville Zellers and now located…read moreat Tenant Ave and Adelaide St N. They are so good that their clients followed them to their new location. When you walk in you're greeted by name. It's an old-fashioned but wonderful service that's very personal. You feel like you matter and that you're being listened to. The Pharmacist is very thorough and will point out if a prescription will counteract with your other medications, something a doctor can miss. Very happy with this store. (Note - a bad review is most likely a person confused with the Pharaplus at Adelaide & Fanshawe as many customers have left their due to very bad service).

Not worth your time! I used this pharmacy for some years and found that consistently:…read more - Some of the staff can be rude and abrasive with no provocation whatsoever, it seems like they're just having a bad day and take it out on the nearest customer. - They make mistakes in filling (or not filling) prescriptions, like the details of the medication type in the prescription or how much you need to order at one time. - If they make a mistake and you politely and reasonably point it out and ask them to correct it, they get defensive and blame either you or the doctor's office when clearly neither are to blame. - Once they ordered several boxes of medication when the doctor faxed through a request for one box. When I explained I only needed one box, they said that it couldn't be sent back now, and that insurance was paying for it anyway so I shouldn't complain. The medication itself expired before I could use it all. I find this especially repulsive as there have been shortages for some medications during COVID and someone else might have needed it. - I've since moved to another pharmacy and haven't experienced any of these problems, while still ordering the same medications and visiting the same doctor's office. Submitting this review with an obviously fake name. It seems like the owner likes to read through negative google reviews and pull people's records based on their name, then tell them they haven't visited recently or throw around words like 'allegations'.

Best service I've ever had. Even though I don't live close by anymore, I always choose Wortley…read morePharmasave. The staff are outstanding!!

I havent had any issues and have been going to this Shoppers for 2 years now. The staff seem happy…read moreto work there and I like shopping at places where the staff appear to be treated well. The pharmacy has a lot of chaos with the influx of business and it's sometimes hard to get accurate refills on time but nothing that cant be fixed by me being a little more prepared and calling in a day earlier.

Wednesday, January 26, 2022 Experience withShoppers Drug…read moreMart Clarke Road London, Ontario First Vacation in 3 years On December 19, 2021 my wife and myself went to get our covid tests to fly to the US and Florida on December 20 for 9 Days to visit with out Family over Christmas. Shoppers made many errors on our paperwork: They dated the negative covid tests document December 18 They inserted the wrong number for Beverly's Health Card They inserted her birthdate incorrectly. We went back and had the birthdate and health card corrected - but focusing on that....we never realized they dated the document December 18. On Dec 20 we arrives at the airport in London 3 hours in advance, only to be turned away ....as the date of Dec 18 was incorrect. We then had to change our flights for Dec 21, go home and go to shoppers and have them correct their error so we could fly Dec 21, 2022. We paid for a cab to he airport and back on Dec 20 - $ 18.00 both ways, lost a day of pre-paid rental in our Florida Condo and were extremely disappointed with a terrible start to a long awaited vacation. David & Beverly Unger

Asked my boyfriend to get me some glitter from here, not only did one of the women in the cosmetic…read moredepartment ignore him for a solid 5 minutes talking to her coworkers about non work related things, (which is fine unless you have a customer clearly needing help imo) but then showed him to one item that wasnt what he had asked for, and she snapped at him saying basically he could get a $35 pack of the wrong item or nothing because there was no loose glitter (which there is) and just all around was unnecessarily impolite. other staff are wonderful though.

Very rude cashier , I am a senior and wanted a large bottle of water. Told him I wanted spring and…read morewas informed to just read it or look for the different coloured top. Informed him the print was too small to read without my glasses and he told me he also needs glasses. He ended up coming over and looking for the different coloured tops and guess what there were none. I clerk like that can lose a customer for you. Clerk was Mike R on Friday at 15:43

Poor system that insists on charging 5 cents for a bag…read more After a kind question , would you like a bag ? Yes I will need it to carry this out to my car But she Pushed the bag button and hit me up for 5 cent bag , I m too tire today to fight over this 5c charge , but a Pox on their chain for this Anti customer policy