if i could leave 0 stars i would. this dude named Wesley gonna show up 2 hours late smelling like…read moreweed, he demanded the cash or he would call the police and drive away with my car. horrible service, horrible business, horrible people to do service if i couldve chose id rather have anyone else take the car then them.

We like the fact He is on time, fair pricing, and black entrepreneur. He is a well prepared…read moremechanic and knowledgeable, with a pleasant attitude communicating with his customers.

Beware of predatory towing practices!…read more After my car was hit at a truck stop while I was sleeping in my small 5x10 camper trailer, the tow truck driver loaded my car onto his rollback. Then I was told my insurance (Geico) only covered the car. My options? Leave my camper (with all of my belongings) behind or pay an "up-charge" to have it hauled on the back hitch of the truck. Stranded 10 hours from home with no way to move my camper, I had no real choice. The driver hooked it up in less than 2 minutes. We drove about 10 miles to a shop, and only then did he demand $468 before he would unhook my camper. I had to call his "boss," hand over my credit card number, and pay on the spot or they would not release my property. The receipt? $450 for the tow plus an $18 "convenience fee" -- on top of whatever Geico was already paying them to tow my car. This was nothing short of extortion. They exploited someone in a vulnerable position, held my camper hostage, and charged nearly $500 for less than 10 minutes of work. If this happens to you, know your rights and don't let them bully you. This was a total rip-off and people need to know just how crooked these tactics are.

My camper had issues and needed a ride to the repair shop! The insurance company had 3 tow company…read moreback out when they contacted Paddack's Regan was extremely helpful asked all the right questions and sent a driver! The driver Derek was able to pick it up and drop it safely at the repair shop thank you for making this stressful day just a little easier with your professionalism and skill!!!

Highly recommend! Crystal was so friendly and helpful. She was able to fit me in their packed…read moreschedule. Jacob, my tow truck driver, arrived early and was also friendly and knowledgeable. If I need tow services, I'm calling them!

I sent an email request after 5pm. I received a. response the next morning. Very professional…read more Took care of what I needed. Sent text messages to keep me updated. Highly recommend using this company. Furthermore, I typically don't send emails from websites due to receiving no response. I am glad i took a chance again. It is clear that family businesses are the way to go as they understand how to treat people and provide great customer service.

Called they answered right away and set up a time for them to pick up and next day was 10 mins…read moreearly was rainy and still didn't take them long,great service most important great people

today, I broke down & used my roadside assistance. they called out Johnson's Towing. the guy I had…read morewas great, and got to my girls and I pretty fast! definitely will you use them again if needed.

Liars and cheats! I had an okay experience dealing with them in the past but the most recent…read moredealing was disgusting. I originally brought my truck in the winter of 2024. There was a lot of damage to the front end and they only fixed a portion of it. Claiming the rest wasn't in the claim instead of submitting it to insurance. When I picked my truck up they had put the bumper on wrong, not replaced fender liners, headlight, or fog lights. All were damaged in the accident and bumper was covered in original claim. I had to have an adjuster come back out and list everything except bumper cause that was on Miller's per the adjuster. Now we are in summer of 2025 and Millers has just now allowed me to bring truck in to get fixed A YEAR AND A HALF LATER. They claimed they were waiting to get paid by insurance/ dealership and that they had been paid. I asked that they have all the parts in shop before I dropped the truck off because they held it for several weeks (months) the first time. I can't go without the truck so they agreed I'd be in and out in one day. I called two hours before pick up to make sure I was good before an hour drive. I was then informed that they were not going to fix the bumper. Management called me to tell me I would have to FILE ANOTHER CLAIM. Told me that I had got the truck in a different accident and claimed that my over sized tires were rubbing fender liner which is all FALSE. As soon as I complained about the bumper I was told I could no longer pick truck up same day and that I would have to wait until insurance sends a second check to pick my truck up. A CHECK WE'VE BEEN WAITING ON FOR OVER A YEAR???? (After being told they had been paid and to come drop truck off and pick up same day.) I just spent $1300 out of my pocket that should be covered by insurance or they were going to hold truck hostage indefinitely. Avoid these chumps at all cost. There are plenty of people that are willing to do good business.

An excellent shop. Very reasonable price and quality work and tip notch customer service. Highly…read morerecommend this shop.

i found Bill Kitchens Body Shop through a Facebook auto repair post with lots of positive reviews…read more even though it's a small shop, i decided to stop by for an estimate. they gave me an estimate very quickly, and i was able to schedule an appointment immediately. i was surprised by how affordable it was, so i went ahead with the repair. i was also extremely impressed with how quickly they got my car fixed. other shops estimated it would take 2-3 weeks, but Bill Kitchens had it done in just 3 days for about half the price! they also offer a lifetime warranty on their work, which is a huge plus. i would definitely come back if i ever needed more body work done!

Quick turnaround and outstanding work! I stopped by for a quote after reading prior reviews. They…read moreworked with my insurance company and everything went smoothly. Thank you!

Great service, fair pricing, good work & they will explain it all to you in detail beforehand. Matt…read more& Kyle were raised in the shop by their dad & they are doing a great job carrying on his legacy. Great place to go for domestic or foreign repairs.

Great work! Price was fair and walked me through everything they did with documentation.read more

Great prices, considerate of my time and the safety of my car while being towed. The owner even…read moreoffered to look at my car to see if he could try to fix it to save me a tow bill.