Called Gerry for 3 hole service on my 04 Fatboy. He took me in the same day, did a full service…read moreincluding brakes while sharing his knowledge with me and allowing me to assist. I recommend Gerry without hesitation. Go see him!

Gerry has great knowledge. Called him about my motorcycle, he gave me several ideas to try . Said…read moreto call him anytime. I will have no problem brining him my bike to work on. Great customer service.

It was a mixed review but they came through with flying colors…read more The bad was they put the wrong size tire on my car. The ugly was it resulted in issues with car computer system and fuel mileage. Had to pay $410 to dealer for diagnostic to figure out what was causing the errors and lack of mileage, but it pointed to the tire being the wrong size. The wait was about 2.5 hours or so. Had to take off for day to bring in car for tire replacement. The good was Dennis the Asst Mgr took call and offered to take care of issue the next day and likewise ordered the correct tire for me. Phil the Manager (?) took me in right away but it still took 2.5+ hours due to other cars in cue. No paperwork needed - a plus. When work was done there was no charge, I tipped the service person. My only other issue was the service person did not align tire pressure for all four wheels. Fortunately I have a tire inflator and did it myself. Car running great now. Bonus - there is a giant H-Mart in lot next to theirs and two restaurants/cafes (plus a seating cafe area inside H-Mart. A bit expensive but good way to kill time. Arby's is in lot on other side. Waiting area has a TV and coffee machine.

No customer service Rude reception…read more Not friendly at all Don't accept walk-ins Waste customers time No management

Oil Change. Quick, professional and reasonably priced service provided. Will be using them from…read morenow on.

Visited today .. Clean facility . fast and courteous staff!…read more Accepted military discount too thank you Santos !

My street rod got a flat tire so I visited the Mobile Broadway Servicenter in Garden City. My tire…read morecould not be saved and a new tire would need to be ordered. I needed to get back to NYC so owner Bob drove me to the nearest Lirr station. My vehicle was repaired the following day. I would consider my repair bill fair, and I will use them again.

I have been to the station many times. For simple repairs and more complex. But today something…read morehappened that made me want to comment. I left my mothers car with Ozzie and his crew for what I thought was a brake problem. I called him to see what was happening, and he explained that nothing was wrong. I heard squeaking that gave me, a non-car person, belief there was a brake issue. As he explained to me a car that's not driven very often will develop rust and sometimes sound like brakes I was shocked. He could've taken me for a ride for hundreds, but was honest and forthright. They will have my business for all.

Rude. Two times I…read morehave made an appointment online in the past (within the past 3 or so years) for things like inspections and received a call that their inspector is not in that particular day and to reschedule. Today I walked in with an appointment that I have made online the week before for an inspection and tire rotation. I received at least three emails of confirmation and reminders. I walked in 10 minutes early to my appointment to Anthony on the phone with someone. I patiently waited. After he hung up he continued looking at the computer screen like I'm not there. Being the respectful person that I am I continue waiting for him to finish up whatever he is doing so I do not interrupt. Finally he says "Can I help you?" like I'm a nuisance. I tell him I have an appointment. He tells me his inspector is booked for the day. Confused, I repeated I had an appointment. He tells me again they are booked and that their website does not coincide with what is actually available. WTF. Meanwhile today is my only day off during the week as someone with a full time job and two young children... and I had planned this entire day out around this. No apologies whatsoever. I can't believe it. I walked out saying "Thanks... for nothing." Because it really was nothing. Unbelievable. Convenience of being near the mall but I will never come back to this location but it's not like they need my business anyway. Luckily there are plenty of places that do car inspections.

"CHEAT" This is a seat scam shop, after spending $1000 on…read moretire and breaks the guy at the counter told me, my tire rotation is free on my oil change. So, when I went back for oil change my tire was not rotated but on paper, they said it is done. I caught the scam because I had changed only two tires. I will report this to BBB. CCTV will prove that I am not lying. Not coming back or would recommend to anyone. Not going back to Mavis at all, there are a lot of other option.

Called yesterday and asked if I could come for an oil change. I got here early and Matthew greeted…read moreme with a friendly smile and took the car in right away. 30 mins on the dot, only $80.00 full synthetic oil. Great price, great service! I'll be back for sure.

Came from dealer and told me that I need to change sensor since the cap couldn't be taken off the…read moretires. It will cost $$$$. When I came to this place the technician was very friendly and honest about the situation. He provided the best and simple smart solution for $20! Yes! $20 instead of $$$$. Thank you so much for your help and will be come back every time and highly recommend to others!

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

Honest trustworthy owner, been here a long time..he does what he says, does it quickly, and charges…read morewhat he quotes you, very rare these days. Highly recommend after being ripped off and overcharged by Pep Boys twice, come here instead it less than a mile away. I will never go to rip off, unreliable Pep Boys again!

I came to Hicksville precision car Care center 235 South Broadway to get a synthetic oil change…read more They charged me synthetic oil change and turned out they gave me regular oil I came back with my receipt and showing the stickers of proof that they put in regular oil they refuse to put new oil in or give me my money back I don't recommend coming to this place their thieves. Just trying to get a dollar. Or they could offer was they would change my sticker that's not the point the point is they put in different oil and charged me double the price.

1-5-26. I recommend this place ONLY if you have a Groupon or…read moresome type of discount coupon. They do a marginally fair job although they definitely missed a few spot during the wipe down/drying process.......even after providing the gentleman a more than generous tip. But as the saying goes....."you get what you pay for" so I'm not complaining......just providing an honest opinion. The girl at the counter was pleasant and overall, it wasn't a bad experience.....but I would be annoyed with paying full price (about $35) for the wash my car received.

Amazing experience from start to finish. Came in for an oil…read morechange which includes a complimentary car wash. Excellent value. My car is super clean. Thank you to the entire team. Especially Fernando (the owner) - this is the 2nd time I had an emergency situation and he made sure everything was handled appropriately. Can't wait be back!

I rate PEP BOYS in Hasbrouck Heights, New Jersey on SR-17 a 5 star today…read more Cory Hibbert was very professional and knowledgable. He went above and beyond to ensure my car needs were met and even recommended future work repairs my car needed. Happy customer!

I dropped my car off at 830am for a 9am appointment for 4 tires and an oil change. It's now 3:24pm…read moreand they're not done!!! I got an alert to call bc of an issue and was put on hold forever so I walked in at 130pm (since I work next door) and was told it'll be done shortly so I went back to work to give them over an hour. Now I walked in ready to get in and go home and ITS STILL ON THE LIFT! never again this fucking place STAY FAR AWAY!!!!!!!