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    Turpin Septic Service

    5.0 (3 reviews)
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    4.5
    (6 reviews)
    Roofing
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    2 years ago

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    4 years ago

    Professional, friendly, responsive service from Nathaniel. Recommended!

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    4 years ago

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    Underwood Plumbing and Septic

    Underwood Plumbing and Septic

    2.9
    (21 reviews)

    Giving 1 star because they completed only about 30% of what I needed. I scheduled a service online…read moreand followed up by phone to ensure someone would come out to assess multiple items: sprinkler repair, aerator check, and septic pumping. Instead, they sent a driver with only a pumping truck, who didn't know about the other issues and could only pump the septic. For the sprinkler issue, I received a generic and overpriced quote (~$500) to install two new heads when I simply needed one reinstalled. Worse, I was told I'd have to accept that quote just to get a technician to diagnose the real problem. When I called to clarify, I was informed I'd need to pay $150 for a visit to assess the issue -- which is exactly what I thought I had already scheduled. To top it off, their truck damaged my driveway. I've attached a picture and will be sharing this experience on other platforms to help others avoid the same. Disappointing service overall.

    To my surprise, Underwood Plumbing apologized for inferring that the problem I wrote about in my…read morereview was mine, that I refused to have a regulator put on the LP line to supply a new gas range we bought. They admitted that a regulator is a must, and not an option. Gas from a propane tank is under high pressure and not having a regulator can, with an ignition source, cause a fire or explosion. The Samsung range we purchased with it's safety valve and regulator shut things down so we thought there was a problem with the range, I appreciate Stephany Underwood who, at first, defended her company but then stepped up to accept responsibility and do the right thing. They did reimburse me the costs of having another company install a regulator. Integrity is the integration of what one believes, with what one says, with how one acts. In this instance, Underwood has acted with integrity whish is in there motto.

    Turpin Septic Service - plumbing - Updated July 2026

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