Cancel

    Open app

    Search

    Underwood Plumbing and Septic

    2.9 (21 reviews)

    Services - Underwood Plumbing and Septic

    Bathtub installation

    Bathtub repair

    Drain installation

    31 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Septic system cleaning

    Septic system inspection

    Septic system installation

    Septic system pumping

    Septic system repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Underwood Plumbing and Septic Photos

    You might also consider

    Recommended Reviews - Underwood Plumbing and Septic

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Miranda H.

    Initially we were half way pleased with this company, now we are completely unsatisfied. We hired them to replace our sewer line and install a gas line. It took longer than expected and our backyard was tore up for a week. After they finished the sewer line they installed the gas line. The line failed inspection. They are now refusing to come finish the job and pressure test again after the other work that needed to be done to pass inspection was done. I cannot even get them to return our calls. We now need to find a new company to test our gas line so we can get it running and have a heater in these cold temperatures with our baby. Updated: after initiating a chargeback for not getting a call back for a week they came and fixed it. They now are harassing us to remove the ad and threatening to charge a bounce check fee.

    New septic system in place prior to backfill.
    Alex G.

    Josh Wallace, Josh Lawson, Garret, and Derek were very professional, technically knowledgeable and courteous in their work to remove/replace our family's homes septic system. Josh W. leadership and communication to his crew and to us were appreciated to ensure the work was done properly but more importantly the new septic system would be functional. No detail was to small and we were impressed Josh W. and the crew inspected their own work in terms if quality control during the installations. Overall Josh W. and his crew were first class and we would highly recommend Dusty Underwood and this crew in any septic/plumbing future work you may need. Our family thanks Josh W. and his crew!

    Estimate that they tried to charge me for based on a "verbal" approval.

    Buyers beware, these people will rope you in with a reasonable annual contract and then hammer you for everything else you do with them. Over the past few years they have recommended repairs almost every visit and fortunately I shopped the first repair and realized that they were trying to knock me over the head. Maybe it's because we live in an affluent community and they think they can get away with it but that's just not right. Tonight Stefanie blasted me on a text message because I was upset that I was quoted a number for service that my wife signed off on and then when the bill came it was 50% higher than the quote. Then I was lambasted for inquiring about then fact that I was overcharged because I "disrupted her dinner". Yes that's right, it's in quotes because that's what was said verbatim. I'm not complaining about the monthly service, I'm complaining about the CONSTANT overpriced recommendations and the response I received from Stefanie when I was upset that they charged me 50% more than the estimate. Bottom line...be careful as they are ALL about the upsell, that's where they make their money! See photos of estimate that was signed by my wife and the estimate that their technician "verbally" approved. Total scam! Wish I could give less than one star.

    $3500 Plumbing bill for broken water main that could have been avoided.
    Stacy T.

    Buyer beware - they will NOT locate water or drain lines on your property, and they will also leave you with giant holes and call it "settling." Just something to think about when choosing your septic installation company. I wish we had the same positive experience as the other reviewers on Facebook and Google. I've posted on those sites as well. If you're thinking of using Underwood Septic, please note: 1) you will need to hire a separate contractor to locate water/drain lines BEFORE Underwood digs; and 2) you will need to hire a dirt contractor AFTER the dig to fix the shoddy back-filling. Had the company simply informed us or stated in the contract we needed to locate our own water lines, we could have saved money/time by hiring our own locator or gone with another recommended septic installation outfit. The only response we could ever get from them was "anything on your property is your responsibility." Meanwhile, they had a locator for electric/cable. When clients are spending $10k+ for a septic install with Underwood and they don't locate ALL utilities as part of the job (they only locate electric/cable,) this is a problem. Our main water line was broken and had to be relocated and repaired at our expense. Could have totally been avoided and saved us $3500 had we be told beforehand to hire our own locator. To top it off, we even tried to hire Underwood's plumbing outfit to fix it, and Dusty (owner) stated, "we don't do plumbing in your area." They didn't want to fix the mess they had created. Terrible customer service and follow-up. Underwood simply wants to install, take your large chunk of money and go. I would not recommend them after our experience.

    See all

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Stefanie U.

    Stefanie U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Miranda H.
    12
    120
    36

    5 years ago

    Business owner information

    Photo of Stefanie U.

    Stefanie U.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Tracy K.
    23
    16
    18

    7 years ago

    Business owner information

    Photo of Stefanie U.

    Stefanie U.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Stefanie U.

    Stefanie U.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Stefanie U.

    Stefanie U.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 2

    3 years ago

    Business owner information

    Photo of Stefanie U.

    Stefanie U.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    6 years ago

    Used them to install tankless hot water heater.Honest and affordable. Will definitely use again!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam S.
    40
    6
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Underwood Plumbing and Septic

    You might also consider

    Underwood Plumbing and Septic - plumbing - Updated May 2026

    Loading...
    Loading...
    Loading...