I am 63 years old. Have travelled extensively. Have never had an experience like this in my…read morelifetime. My husband and I were on a mini getaway and we booked here for three nights. Their website was confusing so I called the Inn to see what rooms were available for our visit. He explained that there was a third floor suite still open so I asked if I should just book it on the website to avoid having to spell out every required detail to him. The person said yes and so I proceeded to do it. I got a confirmation but like the website it said waiting list. I've never seen a property of any kind use this terminology. Because I just spoke with a rep of The Inn, I assumed everything was OK. After a long drive, we finally arrived and I went to check in. The woman put our name in the computer and she looked up at me confused. "Can it be under another name?" As she continued to stare at the computer I said look you don't have our reservation right? And you are fully booked correct? She said yes. I'm like why are you wasting my time looking at the computer if you have no resolution to this problem. I showed my confirmation on my phone and she said well that just means you got on a waiting list. I was like WTf? Seriously. If you are using such an absolutely convoluted process, why don't you follow up and tell guests that they cannot honor the reservation BEFORE they make the journey to get to your property? As we left in frustration, she said "have a nice day." It was clearly a facetious statement, which just added to our frustration and anger over this event. We were 7 hours away from home. It was 3:30 pm on a Saturday. What in the world do we do now??? I started looking for alternative lodging. It took a long time, and we paid well above our budget, but we found a property in Daytona Beach. Frankly, I couldn't believe the high ratings after seeing The Inn firsthand. It was literally squeezed into a tiny patch of land next to a major 4 lane bridge. It was nothing like what was described in the reviews. You folks are not fit to manage a place like this. We will never ever consider your place for future lodging and will inform as many people as we can to avoid your business.

Most every holiday we make reservations to eat here with my family it's my parents go to spot and…read morenow they take their great grandchild. They're family friendly. Customer service is great and the food is great.

This Hampton Inn is always clean and very well maintained. Dennis at the front desk always…read moreremembers us even, if it's a year later. He is friendly and helpful. It's like having a concierge and front desk representative all in one. Love the front area courtyard to relax outside

This time the room was nice they fixed the couches in the breakfast area . Brunch was niceread more

Amazing place to stay. The staff were wonderful. Audrey was there to greet us upon our return from…read moredinner. Our room was cozy, clean and well appointed. The bed and linens were super comfortable. Breakfast was delicious and Taylor was engaging and friendly. Highly recommend staying here if you want to be in New Smyrna without all the crowds and noise. Love it!!

What a wonderful experience! The property is so beautiful, the accommodations above and beyond…read more Taylor and his Team were exceptional! Breakfast excellent. Combined with this quaint coastal Florida town's offerings of picturesque nature views, beaches, cute shops and wide selection of top shelf eateries it well deserves 5+ STAR!!! We'll Be Back !!! Mike and CJ

What a lovely surprise! My husband booked this and when we walked in it was gorgeous! Right on the…read morebeach. Only 5 rooms. The enchanting mermaid/beach motif was so fun. The room was super clean. They had a small fridge and microwave The bedding was very comfortable. You can rent e-bikes or golf carts from them, walk to Flagler Street where there's an abundance of cute shops, restaurants and bars. The staff at the Salty Mermaid are so friendly and helpful. I would highly recommend this hotel!

Great place, not necessarily luxury boutique as advertised but extremely well maintained. Great…read morepeople and can't beat the location and the fabulous Atlantic view.

First of all, service at this hotel is spectacular. The check in guy was very nice and gave us all…read morethe instructions regarding parking, breakfast, pool hours, etc. I have titanium elite status with Marriott, so they gave us an early check in- my room was ready at 1! And they gave us late check out, 4pm! We grabbed our keys and parking pass and started to unload the car. The elevator floor is heavily worn- probably from fine sand on everyone's shoes. It's a bit of a hazard- easy to slip. Be careful. Our room had a partial ocean view but mostly a view of Flagler avenue, which was fine. The AC was cranking loud and hard but it kept the room at 68, where we wanted it. The shower took a few minutes to get hot, but it was great and good water pressure and it has the shower head with multiple modes. Towels were not super plush but definitely not over washed. They provided makeup remover wipes. The room was clean. They gave us two bottled waters. There was a small fridge and microwave. A hair dryer and safe in the closet. Ironing board and iron as well. We did not, however, have a tv remote! Do the tv was on and blaring. We reported it to the desk and they had one up to us within an hour. Who knows where the original remote went. Ok. Specifics. I have stayed at many springhill suites. This one had the most meager breakfast. What do I mean? Well, they only had two hot plates a day (many springhill suites have four hot plates) and they don't serve waffles all week- only on Saturday and Sunday! I was a bit sad about that. I was keen on a waffle on Monday morning after smelling them all weekend. But nope. I missed my chance. So we had scrambled eggs and either bacon or sausage every single day. No hard boiled eggs. No cut up fruit; only apples bananas and oranges. Also the butter was cold in the fridge so it was difficult to spread on toast. They have oatmeal but only 5 toppings- they did not have the sliced almonds or the chocolate chips or coconut flakes. They only had craisins, raisins, walnuts, granola, brown sugar, honey, agave and cinnamon. But I wanted almonds and chocolate chips. They had the usual yogurt and cereal and breads. Coffee was continually refreshed. The employees were out cleaning tables and refreshing the buffet and helping guests throughout breakfast. They have pool towels available at the check in area; the pool seems nice. They have a bar out there and another in the lobby. They also have a small Starbucks in the lobby but I don't think it's really a Starbucks location. They have iced water station at the lobby bar. They have ice machines on floors 2 and 4 We had a room with two queens. I loved that I had three different pillows on each bed. You could find at least one that you prefer. The bedding was nice per usual. The bed was a bit worn- I was slumping in the middle a bit. Parking was plentiful. A few spots out back and lots in the underground garage. We lost power for a little over two hours during a lightning storm. Our room stayed cool. It was set at 68 and only drifted to 71. Hot water was still available- they must have a large heater. We just opened the shades and relaxed. Power flickered on and off for awhile but finally was restored at 6:02pm. The parking garage exit gate was left in an open state so no one was trapped inside. Overall, I was pleased with the way they treat their Marriott bonvoy members. The hotel itself has a wonderful location and ample parking. The pool and beach area are so nice. The staff is truly remarkable- working hard, saying hello and checking on guests. The power outage is out of their control. I just wish the breakfast options were better- I miss the quiche, the biscuits and gravy, the seasoned potatoes, the hard boiled eggs, the spicy pepper biscuit, the cut up melon, grapes, mango, the raw spinach leaves, the croissant sandwiches, the biscuit sandwiches- there are so many options that other springhill suites have that we did not get on Saturday Sunday or Monday. Oh and the laundry facility was out of order but we were not affected by that.

The customer service was excellent. Beautiful hotel on beach. Clean…read more The only problem was the beds were uncomfortable and could not get the AC to cool down enough to sleep comfortably.

We loved our stay at the Seahorse Inn--- old Florida motel- upgraded…read more Clode to shops, bars and restaurants. Most importantly, walking distance to the beach! Our room was towards the frontt and right next to Peanuts Spirts Bar, so it was a little loud but the bands are great! it didn't bother us at all. The stafff are very welcoming and attentive. We will definitely stay here again when we visit NSB!

We would give this place a 3.5 if we could. I was concerned about the location being so close to…read morethe road, but with the AC unit and fan we really didn't hear much. What we liked, the front staff was incredibly friendly and accommodating. The location was phenomenal, right across the street from the beach and restaurants. I didn't mind the outdated decor, the room did need a couple of updates with paint, etc. Things we didn't like - the bed was incredibly hard and very small. The room was set up in an odd way and we kept hitting our toes and shins on the metal frame. There also wasn't a lot of space to put stuff in the bathroom. It was a cute little place, but I don't know if I'd stay there again.

Perfect experience! Perfect view of the ocean. The staff is amazing, hat tip to Jay…read more My family & I will recommend this Hotel to friends and family. We'll be back!!

We were informed when we called that parking was included. When went to check in on Dec 26 it was…read moreconfirmed we wouldn't pay for parking. I just received my credit card statement and they charged me. I called the hotel and I tried to speak to who I assume was the manager. He basically told me I was lying. Needless to say the call was less than cordial.

We stayed at the Inn On the Avenue on Friday, November 14, 2025. We needed a room for one night…read morebetween resort stays in New Smyrna Beach & Ormond Beach. I didn't want to devote any time to this review over the holidays and while family was in town but, I was reminded of this unfortunate experience and felt I really should leave this review. We were rudely awoken at 12:45am by a drunk couple that was loudly clomping up the stairs and screaming at each other. The woman was shouting "Your F-ing big ego!" They stood right outside our door shouting, F-ing this and F-ing that. They finally made it to their room and continued fighting for the next couple hours. So, we were awake for at least 3 hours. A sign inside the room door listed the management number to call or text in case of an emergency. Finally, at 1:54am, when we couldn't take it any longer, I texted management but got no response until a 6:42am text of, "We apologize for this." At breakfast the next morning, Carole and Angie did apologize. Carole said that she did not hear the 1:54am text. They made light of the incident and said they couldn't have done anything anyway since the police won't do anything when the drunken guests are screaming inside their room (by the time Police would've arrived). I would expect more from management at a hotel so, why not at a Bed & Breakfast? Carole and Angie even joked about the time another guest actually called the police over drunken, disorderly guests. We did not find any of this amusing since we were really tired after our sleep was disrupted for hours. Upon expressing our dissatisfaction about the middle of the night debacle and requesting at the least, a one-half comp for the night, I was offered a discount on a future weekday stay along with much attitude from Carole via several texts as she couldn't understand why we could be upset. When I responded to an email soliciting a 5-star review, the owner, Allison Witherow, replied "we can offer a fully complimentary night's stay for the future on a date of your choice. Because your original reservation is several weeks in the past, this is our standard procedure in lieu of a refund." I addressed the matter on check-out day but, now time is the reason for refusing to issue the refund. I would not consider returning to this Inn after this experience. Unfortunately, our plans for the check-out day were ruined as well since, we were dragging all day after not getting the proper rest overnight. If the "Bed" portion of our visit hadn't been such a fiasco, I wouldn't even mention that the breakfast was a disappointing, half-hearted effort. The Italian omelet was microwaved (not kidding) scrambled eggs on a thick slice of rock-hard Italian bread. I suppose the earlier seating got the fresh omelets. So, if your goal is to hit the nightlife on Flagler Avenue and mix with the nightlife to all hours, the Inn on the Avenue is the lodging for you.

My husband surprised me with a night away from our newborn here and for our anniversary. Everyone…read morewas soooo incredibly friendly and the hospitality was 5 star. We stayed in the Starfish room. Loved all the decor and attention to details. We also loved making pancakes in the middle of the table the next morning for breakfast. So cozy and homey. We will be back!

Great little hangout place if you have a dog with you. Cold drinks and comfortable seating. Mostly…read morea t 21+ crowd. Walk up from the beach or the road. They have food too but didn't eat anything.

Everything was great. The rooms were clean and the staff was friendly. I love how it is a small…read morecute hotel right on the beach. They do have a heated pool and the music was good.

Stayed at Coconut Palms Beach Resort for Mother's Day weekend, and honestly... this place was a…read moremixed bag leaning heavily toward disappointment. First, I'll give credit where it's due: the two young ladies at the front desk when we arrived were very polite and welcoming. Check-in was at 4 PM, but we arrived around 2 PM hoping for an early check-in so we could enjoy the beach. One of the ladies kindly said she would text me if a room became available early. Cool, no problem. Around 3:20 PM, lightning started getting bad on the beach and everyone was being evacuated from certain areas. Since the weather turned ugly, I went back around 3:40 PM to see if the room was ready. I was told no. Fine. But when I mentioned it was only 20 minutes before check-in, the response and attitude felt unnecessarily rigid and dismissive. I checked again around 3:50 PM because the weather kept getting worse... still no room. Now I'm standing around waiting while the storm is rolling in, and somehow the room magically became available at basically 3:59 and 59 seconds. Technically, yes, 4 PM is 4 PM. I understand policy. But the delivery and customer service behind it made it feel like they were intentionally being difficult instead of accommodating. Then we finally got to the room: - No trash bags - No ice machines anywhere on the property - You have to go all the way back to the front desk for bags of ice Later that night, around 8 PM, we wanted to relax and watch Hulu. I called the front desk asking how to connect to the TV, and the employee told me I needed to bring my own Roku or Fire Stick. I'm sorry... who travels with streaming devices to a resort in 2026? Overall, the property itself has potential because the location is nice, but the hospitality and guest experience need serious improvement. The vibe I got was very much "we don't care how you feel as long as we follow policy to the second." Unfortunately, I wouldn't stay here again.

Had a 1 bedroom apartment. Walls are kind of thin…read more Place was cheap for the Off Season. Outside pool.area . 2 pools. Tables to play games and access to the beach. The hallways could use some cleaning . On the ledges where you can look up or down the floors could use a cleaning.