Very disappointed in the fascility and the timely care they give my mother Sometimes over an hour…read morewait for an Aid The administration is not responding to my request for communication

Admitting a loved one into a memory care facility is a traumatic emotional experience to say the…read moreleast. Symphony at Delray Beach is a beautiful place. Architecturally, it is perfect for our elderly. Everyone gets his/her own bedroom with a private bathroom shared by two "suit-mates.' The premises are clean. I heard that no one got Covid-19. If you see the facility, you can understand why. Residents are separate and group activity work is in small groups. Going forward, it is my hope that it will be a great experience for Mom. My disappointment was in the overall admissions process. Tina, the salesperson is fantastic as is Chantel, the memory care director. Anna in nursing was nice. Most of the individual directors are great. What was missing was a coordinated admissions process. Each new resident should be assigned an admissions coordinator to introduce the family and resident to all the individual directors. We were told to come to a meeting when Mom was admitted. I envisioned all the directors present; but instead we met with a disgruntled employee in the nursing department. She made us feel like we were wasting her time. She took the meds that we dropped off and that was basically it! Since then, I have been over there about five times to meet with five different people concerning Mom's plan. Monday I meet with PT. Today, I had to go back to nursing to drop off her supplementary vitamins. Tomorrow I have to meet with the plan coordinator. This afternoon I have to meet with Anne at the front desk to coordinate her furniture delivery. I believe that this process should have been better organized. We had to wait two weeks for her medical paperwork to be finalized; meanwhile we had Mom at home and were paying the facility and home health aides. I hired two CNA's to help Mom with the transition. Thank God I did this because one of the staff aides didn't even know she was there. Mom was so disoriented that she pooped in her pants, something she never did before. Again, I was thankful I had my aides there. It is a difficult transition for us. After feeling so comfortable with Tina...the sales rep; now I feel very insecure about my decision to admit her. Hopefully things will ironed out as she settles in. I am grateful for the first full night's sleep that I have had in years since Mom was admitted!

I found myself suddenly in the position of searching for Assisted Living for my mom this past…read moresummer--from 3,000 miles away. I am *incredibly* grateful to have found The Arbor at Delray via extensive searches of various search engine reviews (note: they thankfully have a lot more reviews, and quite positive ones, outside of this particular engine). It was very easy to connect with the leasing team. I worked predominantly with Jarrett from start to finish, and I cannot sing his praises loudly enough. I was able to get a complete video walkthrough tour in real-time with him on short notice, he helped us to navigate the challenging situation of a nebulous rehabilitation discharge date, answered all of my questions thoroughly, and was SO communicative and helpful throughout the process, well after his job was complete. He went so far above and beyond for my mom in getting her set up once she arrived. My mom has been at The Arbor at Delray for almost three months at this point, and she has adjusted really nicely, which is a HUGE testament, because like so many, she was quite resistant to the (very necessary) transition from independent to assisted living. She went from pleading to return home from rehab rather than enter any assisted living (not yet having seen The Arbor) to asking me to sell her independent living condominium after moving into The Arbor. During the time that outside home health services were visiting her, I repeatedly received the unsolicited feedback from them that this was among the nicest facilities they'd ever visited and that they would be thrilled to have the opportunity to reside their themselves. One of them joked that she was scheming how to break her own hip to qualify and referred to it as the "Taj Mahal of Assisted Livings." If you're looking at The Arbor, keep looking. I couldn't be more delighted and RELIEVED that our search led us here and that we were able to secure a spot for my mom where I can know that she is well-cared for in a clean, cheerful, respectful environment... with GOOD FOOD TO BOOT. My mom actually likes the food (did I mention the filet mignon that's on the "always available" menu)- which is quite high praise coming from her and not exactly typical of assisted living settings. She describes the nursing staff as universally polite and helpful, and I only wish she had the energy to attend the various lectures and singalongs and brain games and casino nights and ballet recitals and alllllll the things that this vibrant community offers. Seriously, I am grateful every day that The Arbor was an option at the time we were searching. Thank you again Jarrett for helping to make this happen, and thank you also to the rest of the team - Jennie, Zusy, Teresa, Karen, and anyone else I'm forgetting - for your care of my mom. I am eternally thankful.

Visited The Arbor several weeks ago for consideration for…read moreassisted living for myself. People seemed to be very friendly in the lobby. The facilty was clean, not noisy. Met, Jennifer, one of the staff in management at the Arbor. She was very helpful answering questions about the facilty with respect to cost and regular activities. She took us on a tour of the Arbor and showed us a studio unit. I appreciated Jennifer's professionalism and concern answering questions about activities, Jewish services on Friday and matters pertaining to medically available staff. I am seriously considering becoming a resident in The Arbor for these reasons. Star rating 5.

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

My mother was a down to earth lady, and liked to live in a home style setting. Before bringing her…read moreto Villa of Kings & Queens, I moved my mother from one assisted living and/or memory care to another - each more luxurious setting than the other. The more luxurious the more cost. However, I discovered (after years) two important factors: 1) The care is about the same at each regional location - the caretakers are all from the same regional communities. No matter what the luxury outside, the care inside is about the same. 2) My mother did not care for the luxury. She was sometimes afraid of such luxury or technology presented. She would prefer a HOME style setting. Villa of Kings and Queens provided that. She lived there until she passed away in 2020.

My father was in the Villa of Kings and Queens of Delray for the last 21 months of his life. It is…read morea large and beautiful house so he was able to get around easily with a cane. He was in his 90's but never wanted to use a walker. This was the perfect place for him. He was up and dressed and in the sitting room daily until his last 3 weeks. The house is in a quiet residential neighborhood with a big yard and has lovely sitting spaces. The meals are home cooked daily and the aides who work there are kind people. The owner is an RN, and her brother is the administrator so they deliver personal care on a high level, as it is their own family business, not part of a chain with a manager. They have a generator with a large propane tank available to them should there by an electrical power outage. The house was always clean whenever I dropped in. They have group activities for those who wish to participate. He would take part playing bingo. I would pick him up and take him out for a ride or out to eat until he was not able to. I have heard complaints about other places that they plop the elder in a wheel chair and ignore them all day, or the institution is so big that the elder cannot get around unless they are in a wheel chair. But this facility is a home, and the workers are always on duty, the kitchen looks out to the sitting area so there is always supervision with an atmosphere of group living. I am happy that my father spent his last days at the Villa of Kings & Queens of Delray.

This review is for Marla Weinman, former Lifestyle Enrichment Coordinator for Arden Courts Memory…read moreCare. Marla's influence and support of our mother was above and beyond the call of duty. She is one of the most caring, empathetic and compassionate human beings we've ever met and truly cares about the people she works with. We are so grateful to you, Marla! Thank you for the wonderful friendship and care you gave our mother. We want to wish you all the best! Siler Family

I wasn't able to visit my mother for a month due to my other parent being ill. The entire time I…read morewasn't there, I was completely confident that my mother was absolutely fine. The staff continue to amaze me on a daily basis. I've met wonderful people while being part of the Arden Court family. The activity director Marla and her assistant Gigi are fabulous beyond words. I am so grateful to the staff at Arden Court for keeping my mother safe, clean, loved, and smiling during this very difficult time of life.

Finding the perfect senior living community for your loved one is probably one of the most…read morechallenging experiences for family members. With dozens to choose from, in the specific area we were looking at, definitely made this process even more difficult. Allegro Senior Living was highly recommended to us and when we visited the facility it certainly did not disappoint. We had the privilege of meeting Mary Adams at Allegro who spent a tremendous amount of time with us. We toured the facility, spoke to staff and shared our story. We asked dozens of questions and shared our concerns. Mary was warm, knowledgeable and so transparent about expectations for a loved ones transition to a senior living facility. After visiting many other communities and reviewing our choices, we immediately knew that Allegro Senior Living would be the perfect living arrangement for our mom. The facility is immaculate, nicely appointed, has lovely grounds, is intimate in size and has an abundance of amenities and activities for those that choose to participate. The residents and staff are kind and welcoming. Our mother has been in Allegro for a month and the community has certainly continued to please us. She loves her apartment and raves about the dining selections and quality of the food. The administration, with Erica Cohen at its helm, Angela, head of nursing services and Mary Adams, are all very accessible when we have had questions or concerns. The entire staff has been so helpful to assist in acclimating our mother to her new living arrangement and has made us all feel at ease. Our mother is happy! If you and your family members are looking for a beautiful facility for your loved one, please take time to visit Allegro in Boynton Beach. Though not the newest facility we visited, Allegro Senior Living is definitely the best in the area if you are looking for a wonderful caring community for your loved one.

Best place to work Clean community and everyone is very kind…read moreLoved it so far and wouldn't want to be any where else

Naomi's review, hit the nail on the head. Great sales pitch and zero delivery on promises. Memory…read moreCare unit is a joke. The staff is incompetent and heartless. Patients are left unsupervised and without stimulation each day. It is a warehouse to put it mildly. I put my relative here because I thought there would socialization, stimulating activities, aides who have compassion and experience, etc...and I have experienced none of those things. To put it in a word, this place reeks of neglect.

The building is beautiful and they give a really great sales pitch. But that's as far as it goes. I…read moream familiar only with the memory care section. They are understaffed and the staff they have are not trained to deal with memory care patients. The patients are neglected, and simply not given the attention that they need and deserve. The families of several residents have to hire private care. In addition to the outrageous prices they're paying for care they're not getting.

So much thought and care has been put into this home. Anyone who decides to take advantage of this…read moreproperty to coexist with others and live like a family will be pleased and elated as everything in this home is just that! Very homey. Meet Allen and you will instantly know this is a great choice.

From the owner: LGBTQ+ Focused residential style Assisted Living Facility. read more

Courtyard Gardens is an assisted living and memory care community…read more It is a 1 level building and it is kept very clean and attractive. The residents have small apartments of their own unless they are in memory care where they may share an apartment. There are 3 meals a day, cleaning and laundry service for each resident. There are also varied activities during the day. Plus a beautiful patio. The staff is friendly and ready to give assistance when needed. It is a good choice when looking for a loved one that needs extra care!

The facility is rundown, filthy stained carpets separating, smells awful, staff let's patients stay…read morein soiled underwear, rarely check on memory care patients.

WARNING: This place was a nightmare for us and they completed neglected my elderly mother. We paid…read morefor the highest level of care. They were supposed to do basic things like shower her, help her get dressed, give her her meds, and get her to the dining room to eat her meals. They failed in just about every category and completely neglected her. My family would come visit at 4 pm on a weekday (multiple times) and she would still be in bed in her pajamas, not having eaten a thing. Every day I called her in the afternoon (i live in another state) and she would still be in ned, late in the day. The only thing they did was give her her meds. We have since moved her to a different facility and there is a stark difference. They are getting her up every morning and dressed, then to breakfast, they give her her meds, and they even called me today to suggest that we buy her more pants as the weather is turning cool.I had a new bed frame and guard rails delivered and before I could even get a handyman over there, they had put it together and sent me photos. They have her playing games all afternoon and she is thriving. I tried to work with the staff and management at Bella Mar for way too long and they gave me every excuse under the sun as to why my mother was in bed all day, with no meals. The bottom line is this - RUN from this facility and take your money and loved one elsewhere.