My favorite place for nursing care. Brand new place. Very nice place. Library and game rooms.read more

From the owner: Situated in idyllic Boynton Beach, our community helps you enjoy each day with gracious amenities,…read morecurated programs, and excursions to popular local attractions. Our community offers Residential Living, Assisted Living, and Memory Care.

So much thought and care has been put into this home. Anyone who decides to take advantage of this…read moreproperty to coexist with others and live like a family will be pleased and elated as everything in this home is just that! Very homey. Meet Allen and you will instantly know this is a great choice.

From the owner: LGBTQ+ Focused residential style Assisted Living Facility. read more

Best memory care out there! My friend's wife lives here. I have been to many memory care places for…read moremy dad but have never seen one like this one before. It's very clean and beautiful and the meals look great. The memory care manager does exercises on a blackboard and I have never seen anything like this done at a memory care before. She challenges the people with all these questions and interactions. I've watched a few times and I appreciated how she changes it up so everyone can participate and answer the questions. My dad was on the lower functioning side and I wish I knew about a place like this when we were looking for a place for him. I highly recommend this facility to anyone looking for somewhere to put a loved one with dementia. Top notch and very impressive brain work!

Just moved my mom into American House Senior Living on Jog & Boynton, in Boynton Beach. Ken…read moreRosenberg, Director, is the Best. He has been there for us constantly as we transitioned my mum from her home to American House. The staff and the current residents at American house couldn't be more welcoming and friendly. Definitely a feeling of family is immediately felt when you become a resident of American House. If you are looking for an Assisted Living / senior living facility for your loved one, please call Ken Rosenberg to set up a tour of the facility. I'm sure you'll be glad you did.

Not up to our family's standards of cleanliness in common spaces (rugs, floors, window ledges,…read moreetc.). Maintenance director is painfully slow to respond to requests for repairs. Residents are mostly quite unwell and seem unhappy /unfriendly. The food is mediocre at best. The building is large, so residents who are a distance from the "activities room" can feel isolated; the design is not conducive to interacting and making friends. One of the two main lobbies, on the far side of the building, has been permanently closed. This entrance is unavailable to residents whose apartments are near it; instead, they have to walk a long way through the whole building to get to their apartments.

I am extremely happy with the care my loved one is receiving at Brookdale West Boynton Beach Memory…read moreCare. I relocated my loved one a year ago from her home in California to the Memory Care Facility. The Health and Wellness Director, Rosita Taylor, met with us and held both of our hands through the transition. Throughout the year, Rosita has remained a constant in my loved one's care. Helen Altieri, the Executive Director, helped me switch my loved one's health insurance from Kaiser, which is only in California, to one that is in Florida. Helen's door is always open if I have any questions. The nurses who work in the memory care unit, Dorothy and Gurdy, are compassionate and loving and ensure my loved one is properly cared for each day. I've witnessed them and the nurse's aides, hold my loved one's hand and walk and talk with her. The Clare Bridge Program Manager, Yvette Montoya, has made a drastic improvement in my loved one's life. Yvette knows how to interact with dementia patients and improve thier quality of life and has even gone the extra mile to set up a support group for family members. Every staff member has gone out of their way to help me cope with the struggles of being responsible for a loved one with dementia. The receptionists, Lovely, Luz, and Alyssa, welcome me by name each time I visit and ask how I am doing. This past year has been an emotional rollercoaster for me personally and I thank everyone at Brookdale West Boynton Beach for their love and compassion. I do not believe any other Assisted Living Facility would have provided the same kind of support that my loved one and I have received here. I strongly recommend Brookdale West Boynton Beach!

I would like to compliment and thank Keisha, a wonderful and caring aid at The Arbor memory care in…read moreLake Worth. Keisha watches over my mom during the day. She encourages my mom to participate in several activities during the day. She keeps her on schedule for her meals. Keisha will keep my mom company when my mom is asking about one of her kids and we aren't there. She really cares for all the residents as if they are family. This attitude permeates the memory care center under the wonderful leadership of Alison Liquori. She is calm, caring, and always responsive to residents and families needs. My mom will be 100 this fall and her family is thankful that she is at The Arbor memory care facility.

From the owner: The Arbor at Lake Worth offers luxury assisted living and memory care in Lake Worth, FL in the…read moreheart of Palm Beach County. Modern conveniences are wrapped in a resort-like setting where our staff truly cares for each and every resident.

This is a super clean! super friendly and family oriented assisted living facility with…read moreindependent living plus memory care! Just a beautiful setting off Hypuluxo Road. Bethesda West Hospital is close. Handy dandy Publix is right across the street! Wonderful people that cook, clean and organize great events at this luxurious Assisted Living Facility. Please take a tour with your loved one. That's the only way to see if it's a good fit for both you and your family member!

I had my husband in the memory care and it was a terrible experience. They are understaffed and do…read morenot take care of the residents well. They do not properly train the employees. The place is beautiful but you learn appearances are not as important as care and the care is below standards. Please don't send a love one there!

Very disappointed in the fascility and the timely care they give my mother Sometimes over an hour…read morewait for an Aid The administration is not responding to my request for communication

Admitting a loved one into a memory care facility is a traumatic emotional experience to say the…read moreleast. Symphony at Delray Beach is a beautiful place. Architecturally, it is perfect for our elderly. Everyone gets his/her own bedroom with a private bathroom shared by two "suit-mates.' The premises are clean. I heard that no one got Covid-19. If you see the facility, you can understand why. Residents are separate and group activity work is in small groups. Going forward, it is my hope that it will be a great experience for Mom. My disappointment was in the overall admissions process. Tina, the salesperson is fantastic as is Chantel, the memory care director. Anna in nursing was nice. Most of the individual directors are great. What was missing was a coordinated admissions process. Each new resident should be assigned an admissions coordinator to introduce the family and resident to all the individual directors. We were told to come to a meeting when Mom was admitted. I envisioned all the directors present; but instead we met with a disgruntled employee in the nursing department. She made us feel like we were wasting her time. She took the meds that we dropped off and that was basically it! Since then, I have been over there about five times to meet with five different people concerning Mom's plan. Monday I meet with PT. Today, I had to go back to nursing to drop off her supplementary vitamins. Tomorrow I have to meet with the plan coordinator. This afternoon I have to meet with Anne at the front desk to coordinate her furniture delivery. I believe that this process should have been better organized. We had to wait two weeks for her medical paperwork to be finalized; meanwhile we had Mom at home and were paying the facility and home health aides. I hired two CNA's to help Mom with the transition. Thank God I did this because one of the staff aides didn't even know she was there. Mom was so disoriented that she pooped in her pants, something she never did before. Again, I was thankful I had my aides there. It is a difficult transition for us. After feeling so comfortable with Tina...the sales rep; now I feel very insecure about my decision to admit her. Hopefully things will ironed out as she settles in. I am grateful for the first full night's sleep that I have had in years since Mom was admitted!

When my father was a patient at Barringon Terrace he had great cell phone reception and free WiFi…read morefor his iPad. He even used Skype and FaceTime to make video calls from his bed. I witnessed first-hand the dignity and respect that the staff showed my Dad and the other residents. When my father was there, they took excellent care of him and the staff was wonderful. Without the therapy that my Dad got at Barrington, I doubt he would be walking around today. The aids and nurses were always very attentive and getting fresh air in the Gazebo was an everyday ritual for my Dad. I was also very impressed with their attention to his meals. Dad loves onions, so they always made sure that there were onions on his plate!! My Dad received great care at Barrington. I recommend them very highly.

I don't have enough space to share all the examples of neglect and unprofessionalism my mom (and…read moreour family) experienced here. I have proof of it all. I was called one evening and told my mom was no where to be found in the facility. Terrified, I sped to the facility and pulled up to 10 police cars outside. Eventually, my mom was found and had been in their facility the entire time! She was locked outside sitting on a bench in the pitch black fast asleep in their outdoor courtyard. She was left for over two hours. One of policeman told me get your mom out of this place. My mom was not cleaned often and had raw red skin in certain areas and was in pain. My mom pushed the help bracelet and on at least 3 occasions it took staff over 45 minutes to come to her apartment, other times, they didn't come at all. Do not believe the woman in admissions. I fell for all the false promises. Many of staff are mean and make fun of the vulnerable seniors. I saw it all.

WARNING: This place was a nightmare for us and they completed neglected my elderly mother. We paid…read morefor the highest level of care. They were supposed to do basic things like shower her, help her get dressed, give her her meds, and get her to the dining room to eat her meals. They failed in just about every category and completely neglected her. My family would come visit at 4 pm on a weekday (multiple times) and she would still be in bed in her pajamas, not having eaten a thing. Every day I called her in the afternoon (i live in another state) and she would still be in ned, late in the day. The only thing they did was give her her meds. We have since moved her to a different facility and there is a stark difference. They are getting her up every morning and dressed, then to breakfast, they give her her meds, and they even called me today to suggest that we buy her more pants as the weather is turning cool.I had a new bed frame and guard rails delivered and before I could even get a handyman over there, they had put it together and sent me photos. They have her playing games all afternoon and she is thriving. I tried to work with the staff and management at Bella Mar for way too long and they gave me every excuse under the sun as to why my mother was in bed all day, with no meals. The bottom line is this - RUN from this facility and take your money and loved one elsewhere.