I'm really disappointed with our experience at the YMCA. My 7-year-old son was so excited to return…read moreto his swimming lessons after being sick for the past two weeks. When we arrived, we were told the classes had already ended--with no prior notice at all. No email, no phone call... nothing. This is actually the second time this has happened, which makes it even more frustrating. As a parent, communication is everything--especially when it involves young kids who look forward to these activities. My son was very upset, and honestly, I was too. A simple message would have made all the difference. Unfortunately, because of this repeated lack of communication, we will not be returning.

I am extremely disappointed with the level of customer service at the YMCA of Greater Long Island -…read moreGreat South Bay, specifically regarding the front desk employee Nancy. My family has been on-and-off members of this branch since 2020, so we are very familiar with the environment and the standards this location is capable of maintaining. Unfortunately, our recent experiences have not reflected those standards. The woman who previously worked at the front desk was truly a gem of a human being. She was warm, welcoming, and made you genuinely want to stand there and chat. She set the tone for the entire facility in such a positive way. In contrast, Nancy has been dismissive, unapproachable, and openly irritated by basic questions. In a customer service role -- especially at the front desk where first impressions matter most -- professionalism, patience, and friendliness are essential skills. That has not been our experience. Afterward, I noticed other reviews mentioning similar concerns about her behavior, which suggests this may not be an isolated incident. When multiple members share the same feedback, it's something management should take seriously. The YMCA is meant to be a community-centered organization, and members deserve to feel welcomed and respected the moment they walk in. At the very least, additional customer service training seems necessary to ensure the front desk reflects the positive, community-driven atmosphere the YMCA promotes.

As a new mom and new to the neighborhood, I sent my daughter to this daycare because it was so new…read moreand clean looking. I expect my child to get sick (which is nobody's fault) but she was out for 1.5 weeks and the only time the director reached out to me was to ask for payment, not a concern or knowledge that my daughter was out for so long. COVID came along, the owner/directly withheld money from our tuition as cleaning fees and credit. I really did not want to go back but covid was a mess to find new daycares so I let both my children go for the summer to utilize the credit that she withheld from me. They leave their school bags outside in the sun before pick up time, a possible "rodent" or animal chewed through my daughter's bag (I don't care about the bag but it's kinda gross to have rodents crawling my children's belongings) but according to the owner, it's impossible. So it must have been either my pet goldfishes or 3 year old son who chewed it out...since it was "impossible"to have rodents outside their building. Friday was pizza day. I gave pizza money but they miscommunicated somehow and didn't feed my daughter. When I tried to talk to the owner, she put her hand in my face and told me "it would never happen again and I had to drop it". Even if I had forgotten to pay, would it be so terrible to feed a child with the half slice of pizza you ordered if she did not have anything to eat? In the beginning of the summer, the teacher told me my son had an accident in his pants, fine, whatever, it happens with kids. Two months later, they returned a bag of soiled clothes to me. It would have been better if they just tossed it. Send in labeled lip balm and sun screen they say, it will be applied if they go out later in the day. Forget it, by the end of the summer, all my sunscreens were brand new. There were many great teachers that worked here but most have left. It's a beautiful new and clean place with lots of potential to be great, unfortunately, when you only look at $ and not use your heart to care for the children that parents trust you with, it will show right through. I spent a few seasons here because I really wanted to like it, all the parents including myself were ultimately disappointed in the management of this daycare.

Not only is this place super expensive, they've got plenty of violations for only the few years…read morethey've been open. (Which can be found on the office child and family services website https://ocfs.ny.gov/programs/childcare/looking/ccfs-search.php) Also the director of this place Janice is quite arrogant- during our virtual visit she practically told me to throw my sons routine out the window because it would never be followed in her daycare. And she also said it was "weird" that I asked her if they have cameras that families can use to check in on their babies during the day. This was a deal breaker for us we chose another facility who was willing to be transparent with you. transparency is so important when you are dealing with infant parents.

My grandson has fallen in love with Miss Lisa and for good reason…read more Everyone one there seems to love their jobs and really care about the children. Very creative, safe and thought provoking curriculum. JJ has really blossomed here both intellectually and socially.

Visit Dates: September 12, 2018 to present writing (12/18/18) and hopefully for a few years!…read more We registered my son for pre-school at Miss Midgie's. Currently he's 2 and a half so he's in the two year old program. I was nervous when we first registered him because he wasn't separated from anyone besides his family care-givers and I was nervous about how he was going to handle school. At first he was nervous but now that he realizes he'll be picked up he seems to be okay about going. The staff I have dealt with when I drop him off seem to be very nice. Miss Lisa seems to be an awesome teacher. I am nervous because our son has been pushing some of the kids in the class and even though this is normal toddler behavior we are trying to nip it in the but and discourage it. I'm just scared he might get kicked out of the school for it if it's ongoing but we'll see what happens. In short I'm impressed with this school so far, I hope my two year old does not get kicked out so that he may continue his pre-school years at Miss Midgie's.

My son has been attending TLE since he was about 22 months old. Before that, we had a nanny that we…read moreloved, but I felt like my son needed to be around other kids and have a bit more structure and formal learning in his day. When we toured TLE East Northport, we immediately felt like it was a warm and inviting space. The Director, Miss Elena, met with us for over an hour and has continued to be engaged and dedicated in conversations about our son's development. In the time he has been at TLE, our son has blossomed and grown in so many ways. From reinforcing learning we do at home, to teaching him so many new and exciting things, the teachers at TLE are kind, professional and most important to me, loving. He has so much fun at school and has been enriched by the friendships he's made and the things he has learned. TLE is truly a wonderful addition to any parents childcare village.

Unfortunately, my experience with this daycare has been very disappointing, and I feel it's…read moreimportant to warn other parents. 1. Teachers' attention. Children are often left without proper supervision, especially when they cry. My child was bitten repeatedly for three weeks in a row. Instead of addressing the issue directly, the administration said they had bought a book for the teachers so they could "learn" how to prevent such situations. But these are basic skills every caregiver should already have when working with children. 2. Food. The menu includes a lot of sweets and processed foods. I personally saw children being given Oreo cookies. There was even a case when the milk was close to spoiling. This is absolutely unacceptable for children's nutrition. 3. Water and milk. Children are regularly given very cold milk and water from the refrigerator. Even when I brought my own water and left it separately, I would still find it in the fridge at the end of the day. As a result, children often get sore throats and coughs. 4. Temperature in the classroom. Several times I noticed that the rooms were very cold: teachers were wearing jackets, while the children sat in shorts and were freezing. This happens quite often and raises serious concerns about the comfort of the environment. 5. Parent communication app. The app almost never works properly. For months, their iPad would shut down after just one hour of use. Even after replacing it, the problem remained -- updates are not entered on time, and parents don't receive information in real time. 6. Formula and basic needs. When my child first started, she was still partially on formula. In the application form, I filled out all the details to help her adapt smoothly. However, I was told that "the daycare doesn't have hot water" to prepare the formula. This is absurd, especially considering they also accept infants. How can a daycare operate without such a basic necessity? After some unpleasant conversations, they eventually allowed it for a while, but the very fact that this was an issue shows a lack of basic readiness and care. Conclusion: In my opinion, this daycare fails to provide the basic safety, nutrition, and comfort that children deserve. Parents considering this option should think very carefully before enrolling their child here.

This preschool is fantastic! The staff are all so kind, accommodating, and wonderful. I have had…read moretwo of my children attend this school (each a year) and have been extremely satisfied. There is an abundant amount of activities for the kids; there always seems to be something fun going on! The school offers many options in terms of scheduling days/times of attendance. The value is there, for everything that is offered by this school. Highly recommend!

This is a really special preschool. I've loved my child's experience in this school. She's been…read morewith them since October 2020 right before she turned 2 years old. The school has bunnies, and chickens that the kids interact with. There is also a splash pad and outdoor learning spaces. More important is the love the faculty has for the children that attend the school. The teachers are second parents to the children. The summer camp is also great fun for the kids. My daughter loves going to school here. I will miss this place when my daughter goes to regular school, but it has been a magical introduction of school for my daughter.

Before our first daughter was born, we toured Tutor Time of Holbrook. We were so impressed with the…read morecare and love and attention to the babies in the infant room, we signed up immediately! Miss J. in Infant A, we can't thank you enough for all your love and care for our girls. Now our first daughter is four and a half, and when our second daughter was born (she just turned 2), we knew she'd be happy and well-taken-care-of (and well-loved) there, too! Our second had some gross motor skill delays and had certain special requirements for her care as an infant, and we might have worried that she would have a hard time at full-time daycare, but we knew, based on the care we'd seen with other kids who needed a little help (some kids had their PTs visit during school), we knew that she would be just fine. She is a bright and happy kid, and we were so impressed and grateful for the many ways in which the Directors and her teachers in the infant rooms on up worked with her every day to keep her mind happy, stimulated and busy with age-appropriate activities even when she couldn't crawl when others were starting to walk. When she could crawl but not yet walk, but many classmates were walking, her teachers again made certain she could participate both inside the classroom and on the playground (and not be squashed by the walkers :D). Now she is walking proudly and hasn't looked back! :D We are forever grateful for all the special love and care for her! Both have been attending since they were a few months old, and we continue to be impressed by not only the care, but the educational curriculum, the safety and security of the school, the activities aimed specifically at each child's development, and even the menu! The directors and every teacher learns every child's name, and the girls love being greeted when they arrive. They also love the playground and projects and special fun days (and my preschooler is in Cub Camp for her second year, something she looks forward to), and I love that the curriculum is presented in a way that makes it fun to learn, and that each child comes home with a paper saying what she did, what she ate, how she napped, etc. each day. Most of all, though, you can tell that everyone loves and cares for your children, and it's a safe, nurturing environment that my husband and I feel comfortable having my girls attend. Highest recommendations!!!

The director danazahia Sciofield and Alyssa are very unprofessional . they do things out of spite…read more they retaliated with I started asking for writing documentation on incidents that occu especially my child being abused and isolated inside a bathroom . they tell phi over the phone to people without proper verification. Mice dropping on the floor . Staff let children eat out the floor and swallow unknown items. They're never staffed properly . Bad quality bad service . Don't send your child there to Holbrook .

This is the third time I'm trying to put this review up. Do not send your kids here. The staff is…read moreyoung and unexperienced. Classrooms are overly populated with kettle attention to your kid. My child was bit 3 times. We took them out this week.

My two children attend Everbrook academy in Smithtown. We are so happy with the care that they…read morereceive. The teachers and staff are so hardworking and caring. Overall my family have been having a great experience here everyday. My children don't want to leave they have so much fun here!

This school is amazing. The staff are friendly and so loving that they treat your children as of…read morethey were their own. What an amazing place. This school is more than a daycare, they are a REAL preschool! Thank you everyone who works there!

I would say a 5 star, I went here a long time ago in 1988 don't know if any of the teachers that I…read morehad are still there. Glad to see that the school is still there. Thanks, James Howitt