Great quality childcare. Staff seem to like being there, seems like they have support from…read moremanagement. Safety measures are great. Most importantly, my kids love it. Only bummer is the cost. Wish there was a better discount for multiple children in program.

The teachers are not patient to the kids. my child was kicked and scratched by other kids in the…read moreschool and the teacher said she didn't see and didn't know what happened. there are too many children in the classroom so that the teacher in the classroom couldn't take care the children well. They just focus on the money no matter if it is reasonable charge or not. They can kick you out of the school check-in system anytime whenever they want. And no feedback for your complain. it is very poor management. It was nightmare experience at the school. Be careful to confirm all the information before you enroll your children. I won't recommend anyone for this school!

My daughter went to this center before starting preschool and it was phenomenal! The teachers and…read moreall staff were very accommodating. If I had concerns they were addressed immediately. I loved watching her from the cameras at work! It made my day to see her having fun!

I've been with This Childtime location for 4 years and it's seen it's ups and downs with lots of…read moreleadership changes. However in the past 2 years we have seen strong leadership with Ms Sue and Ms Kayla. The communication and care their team provides is top notch and the reason we keep coming back. There are plenty of options for early child care in Canton, but the staff in place now are the best!

Facilities are nice and good curriculum for preschoolers but administration, scheduling after your…read morefirst intro session was horrible. We were all up for admissions and wanted to enroll asap. We were sent wrong dates and wrong information which we asked for correction. No response from their end and when we followed up, we were blamed for the delay. It almost felt like we were not wanted, ignored or maybe de-prioritized there for whatever reasons.

My wife and I had a lot of angst around choosing a daycare for our son. This is our first child so…read moredaycare in general brought about extra anxiety. That said, the entire team at Everbrook Academy of South Lyon could not have done a better job of transitioning our son (and us as parents haha) to daycare. The enrollment process was incredibly smooth, and the team was extra accommodating with all of our questions and request. Some of our favorite highlights of the academy: - brand new school - amazing, kind, and caring teachers - WatchMeGrow app (live video feed into classroom) - brightwheel app (live updates on child's day - food/drink, diaper changes, pictures, posts about activities of the day, etc.) - STEAM focus - healthy foods

This childcare facility is bright, clean, and extremely welcoming. The teachers run a fantastic…read moreclassroom with great curriculum and genuinely love the children as they would their own. The transparency through the live camera feeds are also amazing, I can see what my child is doing and learning all day!

I've had two children at Everbrook of Novi over the last five years, but will not return with…read morecurrent management. I appreciate that emotion can influence personal bias in reviews, so I will avoid any subjective comments and highlight my objective experience withdrawing from Everbrook and Everbrook's failure to honor its legal obligations. After giving notice of my child's last date at Everbrook, the director offered to accelerate our departure and waive the notice penalty that would otherwise result from withdrawal. We did not accept the offer in favor of continuous care, and so my child could have an opportunity to say goodbye to his friends and teachers in support of his transition. The week before our scheduled last day, my child forgot a stuffed animal in Everbrook at pick-up. To my shock, my access code had been disabled and we were locked out of the building, despite still having another week under contract. What's more egregious - a daycare center unilaterally breaching a legal contract to provide childcare, or preventing a four year old from saying goodbye to the teachers he's been around for 90% of his life? I'm not sure, but it's an interesting decision for an industry that survives on reputation and mitigating liability.

Caring teachers who go above and beyond and truly love the kids. My son loves going to daycare. He…read moreenjoys the curriculum and is always doing creative activities.

I have twin boys who needed last minute child care for summer due to an oversight by Child Care…read moreNetwork; I spoke with Rachel & Danielle who were extra helpful in getting all the registration forms together for me in such short notice! We then experienced a minor complication regarding the boys' age group (by no fault of ISW, but CCN). Once again Danielle swiftly did all she could to remedy the situation and somehow find room for two extra children! As a single mom, you can imagine I was extremely stressed. Danielle, Brittany & Rachel all miraculously made this hasty, unexpected transition run smoothly! Since the boys have been attending day care at ISW, they've learned so much! They've made several new friends & have had many new experiences! I love the pictures sent to my email almost daily showing the fun & education experienced by my boys. They have so much fun in the classroom with everyone including Mr Bobby, Mr Jay, and Miss Brittany!!!

I love this learning center! Ms. Moon is the absolute best and I truly appreciate the director…read moreNicole and manager Kaylee as they are always so helpful and kind. Highly recommend!

This was absolutely the best child care experience we have had till date! I cannot say enough about…read morethe extremely kind and caring staff and the facilities at this location. We had started my son off in a different day care facility and he had a tough time adjusting - he would cry every day when we dropped him off. But when he started off at Childtime, the crying bouts stopped and in fact, he refused to come back home when it was time to pick him up! He really loved the teachers, staff and the kids here. We had to unfortunately move to a different state in a few months and leaving Childtime was the hardest thing we had to do. Its been over 5 months since we moved but my son (who is 3.5 years) still talks about his old school and his classmates from Childtime. The director (Ms Becky) and assistant director (Ms Nicole) were the best. They were extremely attentive and were very open to parent's needs. The teachers - Ms. Megan, Ms. Abby, Ms. Rachel and many others were extremely loving, kind and patient. The facilities were clean, with a large play ground and several toys. There were regular updates (with pics) from the teachers, several activities that kept your child intellectually and physically stimulated. Overall, it was a well rounded curriculum that made it a pleasant and enjoyable experience for the kids. We still love Childtime and really wish we could go back there.

Worth every penny. We enrolled our first born into the infant one room after being put on the wait…read morelist for a spot to open. Now I know why they have a wait list! We get pictures and videos everyday. They are very accommodating with new parents who have too many questions and odd requests. The camera system really helps to comfort us new parents who have a hard time leaving your child somewhere. The management staff is great and answers you right away.

DO NOT recommend. If I could give a zero I would…read more.. I enrolled my daughter who was a about a year at KinderCare Silver Springs Northville and pulled her out of the center in about 3 months time. My daughter was injured at the facility and "no one knows what happened". As soon as I picked my daughter up from daycare instantaneously I knew something was wrong with her. Once I got her home I was able to calm her down and noticed she wasn't using her left arm and was in serious pain if you touched her hand/forearm. I had to take her to the emergency room to find out she had a dislocated elbow. Due to Covid, you get no updates, no one speaks to you about the wellbeing of your child. They simply pass your child through a door into the vestibule with no real information about your kid. Do I think someone injured purposely? No, I understand accidents happen. But either someone injured her and is lying OR they are not paying attention to the kids enough to notice she was injured. Either scenario is unacceptable. The Director of the facility ensured that she would call me to provide an update and it has been over three weeks and not a single word. When a child is injured on your watch you should be doing everything you can to find answers. The Director actually had the audacity to ask if my daughter was injured before school - when there are pictures of my daughter that day using her left arm on their online application. Pictures that they took! They didn't notice her fall, didn't notice if someone picked her up wrong, they didn't notice if she cried at anytime during the day to be concerned and they should have noticed. A kid doesn't get a dislocated elbow without it being known either by crying, screaming, babying their arm. She didn't even lift her arms up for me to pick her up at daycare and burst into tears as soon as we walked out of the door. How could they have NOT noticed her injury? The situation was handled in a very unprofessional manner and I have told all of my friends about this incident. They can't believe the Director has not taken this situation more serious and acted in an appropriate manner. I have to sit here and question what happened to my daughter. I have had to deal with her not wanting to use her arm, disrupted sleep from bein upset and being cautious of her elbow to ensure it isn't reinjured (which can happen more easily now that it has already occurred). I have talked to friends who have their kids enrolled at a neighboring facility and found out the person who last changed her diaper was sent to the Northville facility after having performance issues. Did she accidently do something? I have no idea and will never know due to the lack of communication and professionalism from this daycare.

So far so good, they haven't lost a kid, no damage and they even learn stuff to boot.read more