I have used this dry cleaners for many years. The owner is always friendly and greats me when I…read morearrive. He knows my name and grabs my finished clothes without me presenting my receipt. The place is clean and my clothes always come back in great shape. This place provides dry cleaning, laundry & alterations. They also offer wedding dress preservation. They are a mom & pop place that provides a great service in the neighborhood!

The owners are very friendly and provide great service! They are always clean and always on time!…read moreRecommend!!

DO NOT go to Debra for your alterations. Even if she was recommended by your bridal boutique. The…read morework she did on my wedding gown was just awful. I had and am still having an awful experience with Debra. From the beginning she was hard to communicate with. At first, I wanted to give her the benefit of the doubt because she had mentioned that she would be having some surgeries and would be trying to get the alterations done before then. But I regret giving her my dress at all. She never knew who I was or what she was altering for me whenever I spoke with her regarding my dress. This was a big red flag but she already had my dress. She was very forceful/rude when it came to payments being in cash only and constantly reminded me of this fact. The alterations she was going to do were adding a bustle, shortening the straps, replacing the zipper, fixing the snags on the lace, and adding cups. The buttons and hooks she added for the bustle are sloppily sewn on and make the fabric pucker and it does not lay correctly. They are also not evenly placed. There is also one hook missing. She did not shorten the straps (or she didn't shorten them enough because they still fall off my shoulders) or fix the snags. The zipper replacement was also very sloppy. You can see the zipper through my dress and it is crooked. I've spoken to another seamstress since and she confirms that the work is bad and very sloppy. As you can imagine, this was all very upsetting to me when I finally tried on my dress. Which she didn't mention that I should do before picking up the dress. My mom picked it up for me and I didn't have a final fitting. Not only was all of the sloppy work upsetting, but I also spent almost $300 on alterations that I will just have to have fixed by someone else. She also charged me for the cups to be added in but she did not finish the work. She wanted to wait to add the cups because they don't fair well in the dry cleaning process. At the time, I thought that waiting on the cups was fine because I assumed I would be going back to her to finish my alterations. I will not be returning to her for future work. I contacted Debra on more than one occasion to share my concerns and ask for a refund and her response further confirms that she does not know who I am and she does not remember my dress. She said that I had a final fitting with her and that I did not voice any of these concerns. As I stated earlier in my review, I did not have a final fitting. She never mentioned having one and rushed me to pick up the dress because she was having a surgery. Because I couldn't get there in her time frame, my mom picked up my dress for me. She did refund me the amount for the cup installation. Even if it doesn't come close to what I will have to pay to get it all fixed. I understand that she was having some surgeries but she should not have taken me on as a client if she could not deliver quality work. Debra is unprofessional and does not take the time to even try to know the client she is talking to.

Throughout the years my daughters have been coming here for their prom and homecomings-now here…read morecomes the weddings . Wouldn't go anywhere else . Deb is one talented and classy lady .

I brought in my bumbag for repair on the strap. They were friendly and restored it to looking brand…read morenew. I was able to pick up the next day. I will definitely use them for future repairs.

Great owners. Very pleased with the service received. Very happy customer!!!!…read moreIt's a great value. Quick service. Awesome work on the boots we took them.

Formal Wear Rental Review!…read more My husband and I worked with Gerry from Essence Formal Wear to rent his wedding tux (jacket, pants, vest). Gerry was kind to let my husband come into the store a couple of times to try on the rented pieces with other items he purchased to wear. We were both impressed by the styles they offered, quality of pieces, and pricing. They allowed us to pick up the tux a couple days before the wedding and return it 3 days after. I highly recommend looking to Essence for men's formal wear rentals!

Gerry is the man! I went to Essence for my wedding and rented tux's for me and all the groomsmen…read more Gerry got us all looking real nice and I got a ton of compliments on my tux. 10 out 10 recommend using Essence Weddings!

Excellent job of replacing a jacket zipper and fixing the cuffs on another jacket. Highly recommend!read more

I took a down winter coat here to have a broken zipper fixed. They replaced it with a heavier duty…read morezipper and the work was great, couldn't even tell it was replaced. Very friendly woman who worked there.

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

Paige is awesome and she does amazing work. She fixed a party dress for me, The staff here has…read morefixed many things for me here,The staff is kind and professional. Pricing is excellent. If you need alterations this is the place. They can fix anything. I take all my business here.

Hello Everyone, I…read morecannot recommend Simple Stitches enough!!! I flew in from San Francisco to Chicago, and drove to Rockford, IL in the morning to attend a Wedding Rehearsal & Dinner & Wedding (the following day). I bought a dress last minute, the day prior to my flight, and I could only zip up mid scapular region of my back. Despite all my methods to zip this beautiful dress, I could not. I knew I was going to need this dress to be tailored. The only issue was I needed a VERY fast turn around time, as I needed this dress to be ready by 4 PM the same day! I called about 10 minutes after they opened, explained my situation, and was asked to come in. Immediately I was greeting by the friendly faces working there! They took a look at my dress and gave me a solution. The prices & rush fee were EXTREMELY REASONABLE!!! My dress was done within 1 hour of me dropping it off. And I felt like a princess!! They did such an amazing job, and I would not hesitate to fly all the way from California to Rockford, IL to get any of my clothes tailored. That's how amazing the service was. I received so many compliments on my dress (a House of CB dress), and the alterations made only further enhanced the beauty of this dress. If you are in need of alterations, I beseech you, GO TO SIMPLE STITCHES!!!! Oh, and by the way, if I want to remove the alteration, I can do so without any damage to the dress! And if I don't it is sturdy that it can stay as a permanent alteration to the dress! I wore this dress pretty much from 4 PM to Midnight, and it held up, perfectly!