The rent is pretty high for college students. Not super affordable. I also go in to visit friends…read moreoften and it smells like crap in the stairwells. They smell like sour milk and weed. The stairwells are not well taken care of at all. There's rotting ranch on the ground and dust everywhere. Regular stairwells I go in to see often filled with random substances on the ground and trash everywhere. They'll sit there for weeks without being cleaned. It's been cleaned once or twice throughout this whole year. The rooms are nice, the common areas are pretty gross though.

Probably the best apartment complex in Ames. The apartment layout itself is superior to most…read moreapartments in Ames and does not look cheaply built. Although the location may not be on campus, it is right next to Jack Trice making for some good times in the fall. The management team has come a long way since when I first got here and currently the management team is really helpful and puts the residents first. This fall will be my 3rd year living here and I recommend it to everyone looking for an apartment.

Great apartment building. Unique, historical, each unit with its own design and character. Would…read morebe s great place to come home to. Except for the parking. Parking choices are limited and unfortunately have made this location untenable for us. And that is sad.

I released from this company for a year and a half period worst company.I have ever dealt with in…read moremy life period faucets were not working correctly.The constantly dripped period I got to the point where I replaced them myself period staff are the worst to deal with period on several occasions.We had huge arguments with things not getting fixed period I would not recommend renting anything from this rental company

A complete Fraud! Beware of this management and their apartment. I would give them a ZERO star if I…read morecould. 1. They provided us with a dirty apartment that had multiple urine stains in the toilet bowl, an ink-spotted carpet in one bedroom, a dirty oven, and a kitchen counter that was extremely stained and filthy. 2. It was a townhome, and they were renting out nearby units to anyone. The neighbor next door had drug issues. We couldn't access the basement because of a strong weed smell, and there was a persistent weed odor on the porch as well. When we reported this, they simply directed us to the police station without taking any action. Even though we had a porch, it wasn't ours -- it was used as a shortcut by random people. 3. During our stay at 414, S 4th St, our newly purchased car was vandalized. When we reported it, they took no further action. Simply did some big talk. 4. When we vacated the apartment with a toddler and a 9-year-old, we cleaned it thoroughly, almost like new, and I have photo evidence. They should have been ashamed of how far we went with the cleaning. 5. The biggest fraud came after we left. They failed to return our security deposit. When I asked about it, they kept saying the address I gave was returning their letters, even though all our bills from Ames arrived without issue. Eventually, I asked them to send it to my friend, and they finally did. 6. The real surprise came then, and their story about cats and bulls was exposed. They deducted the full $1260 from our deposit and presented fake cleaning and pest control bills (we never got any pest control during our stay). Management companies usually do monthly pest control, but not Martin Property! 7. When asked for an explanation, I received rude behavior from them. They do not even know the proper etiquette for talking to their tenants as soon as they vacate the apartments. Please be cautious with this management company and its rental properties. It's unlikely you'll get your security deposit back, as the owners and staff often behave unprofessionally and are a bunch of FRAUDS. I'm confused how they continue to operate in Ames despite receiving so many negative reviews.

They are still open they just get terrible reviews that are too honest for them. They are not very…read morenice to their tenants I will just say that, and management/upkeep is poor!

Lived in a 2 person apartment. Terrible apartment design, no windows on the ground floor,…read moreunfinished loft in the unit you weren't actually allowed to use for anything (no storage of any kind), which effectively reduced your available square footage without any sort of warning beforehand. Added insult to injury was a bs $40 charge for "bed cleaning" after I had already moved out (I deep cleaned the apartment before I moved out), which arrived in the mail 1 day after the 30 day countdown I had to pay it (I was still living in Ames, no excuse for that sort of mail delay). Awful landlord, awful company, awful apartment. DO NOT RENT FROM THESE PEOPLE.

When we moved in the apartment was not clean at all, mold in 2/3 bathrooms and the ceiling fan in…read moreone room was falling out of the ceiling. They take days to plow the lot when it snows. Maintenance has locked us out of rooms and have let our cats out by just leaving doors open. It took them months to "fix" our stove and didnt even fix it. The management is incredibly incompetent and doesn't do anything when there are issues. They are charging over $3,000 in damages and cleaning charges when there is no way the damages are that much. They didnt give an itemized receipt for damages either. Utilities are not done through the city and they overcharge you, my 3 bed Utilities were around 400 a month even when we were gone. They come into your apartment without any warning and do things without your permission. The pool was open a total of 2 months the entire 2 years i lived there. The windows dont close tight and the screens dont stay on the windows. My AC was broken more than it worked and their solution was a window unit which makes the already high utilities higher. The smoke alarms would go off even if we weren't cooking or in the kitchen at all. Overall just dont live here, they charge way too much and I've never known anyone who has enjoyed living here. I really hope people stop renting here.

This place is very poorly managed and maintained. There is probably one girl on staff who is kind…read moreand helpful to tenants. When I moved in my key didn't work and the employee who helped me seems annoyed and was very rude. It looks nothing like the model unit. The apartment itself is disgusting upon move-in. It is dirty and EVERYTHING is broken. There were about 20 dead flies on my floor when I moved in. Our dishwasher does not clean any dishes. There are marks all over the walls. The toilets all run unless you flush it a certain way. There is mold in our unit. If you submit a maintenance request, they usually ignore it and mark it as complete. My roommates and I all cried when we first walked in. They also lie to you when you are touring. The terrible quality blinds break EASILY and then you will get charged for them. Don't mount anything on the walls or you will get charged for it. The stove tops are slanted. Absolutely NOTHING had been cleaned or touched since the last tenants moved out, which means everything is disgusting and filthy. Every day for the first 2 months we have found something new that is broken. The washer/dryers ruin clothes and are very musty/mildewy. The walls are incredibly thin. It feels unsafe here because there are no locks on the building doors. They tell you utilities will be around $20 a month when they are over $100 per person(even in the summer). They take the entire building's utilities and divide them among everyone. They also lie about how many units they have left to press you to sign. There is a strange man who walks around the complex shouting racial slurs and yelling "f you" while flipping you off. The tanning bed is always broken along with the treadmills. The hot tub and pool are disgusting and never open. If you ask they always say it's a #1 priority; however, it never changes. I will NEVER be living here again. Horrible price for the conditions of these apartments and the crazy utility bills every month. If I could give a negative star rating this place would be negative 5 stars.

University Towers is the perfect embodiment of independent good living and student convenience…read more Literally across the street from campus, students are able to take advantage of every precious minute of sleep before running to class. If you've had a tough day, Welch Ave is only two blocks away with plenty of bars and places to eat. Super close to get to, yet just far enough to not hear the music on crazy weekends. Most of the Frat houses and Sorority Circle are nearby. Cyride stops are just around the corner from the front door. This is by far the best location in Ames an Iowa State student could ask for. The apartments are spacious and, although slightly dated, very well taken care of. The service from the building managers, Alyssa and Sam, is impeccable. Alyssa puts a lot of effort in making living at University Towers homey, from her Christmas parties, to the bowl of candies she occasionally puts out for residents, and her always cheerful smile and attitude. If there's ever anything that needs fixing, count on Sam to be there for you. The permanent residents here are like family, and they generously provide home cooked meals every month in the hospitality room. They are also wonderful to talk to, and will enchant you with their life stories over coffee three times a week or a game of bridge. There is both outdoor and indoor parking, as well as a workout room, and a swimming pool. Rent is extremely reasonable especially considering the location, and most apartments have their own private balconies. I absolutely love my apartment!

Don't live here. Pay the extra for edge or 2320. Literal dump. Infested with mold, elevators don't…read morework, washers and dryers don't work. One star only because they have a balcony

I am a current resident in Prairie West. Since we are a family (my husband, two children and…read moremyself) we needed a spacious apartment that fits all our needs. The master bedroom was able to fit my daughters bed, our bed, a desk and its chair, a night stand and a dresser. All with of this and the room still has some space. The other bedroom also has a space for a desk and a nightstand, along with a king size bed. What is also great are the storage rooms. Other than the small ones, there's a big storage room that fits all our luggage, boxes, toys, books, etc. I was also keen to have an apartment with a washer/dryer in unit. That was a high necessity for us as a family with kids. Wendy, the property manager, is friendly and helpful. Just the right kind of manager you wish to have in the place you call home (away from home). Ryan handles the maintenance stuff on site. Cool and friendly man. I feel safe and comfortable to know he enters the apartment whether I am there or not. Any issue I had, small or big, was fixed the same day or the following day. They also have regular pest control (an outside company), so no bug issues. [I live on the second floor so don't know about the 1st floor though]. The neighborhood is quiet and safe. Never had any trouble with any neighbors. Although my kids are probably making noise and bothering our downstairs neighbors, they never complained. I am so grateful for that. Plenty of space for parking. Never had to park away from my building. 2 bus stops going to campus; they are 2-3 minutes walking distance. Another 2 bus stops go towards the mall/walmart. Same walking distance. You can still walk to the mall or campus if you'd like. About half an hour walking distance. So even if you depend on taking your bike or walk, it's not too far. I like their new website that helps pay and keep track of monthly rent, as well as submitting maintenance requests. There is a children park in the community. Not the best, but something nice if you just want to take the kids out without taking the car and going somewhere. The only downside I would say that the apartment is not new. Like cabinets and stuff are not new. Yet the apartment is clean and good. What was important for us also that the heater is central (you know the kind coming from the ceiling not the ones on the floor). On the whole, whether you are here with your family or a student who appreciates a good management company, a good neighborhood and a spacious apartment you will like Prairie West Apartments.

Prairie West does a great job of communicating with their residents. They also are quick and…read moreresponsible when responding to maintenance requests!

The staff here are wonderful! They always go above and beyond for us and truly take the time to get…read moreto know us despite having an entire building! The apartments themselves are SO nice! So many people compliment how nice our kitchen is and what a great view there is! Overall very glad I chose The Foundry this year!

I hate it here. Like so many other reviews this apartment is awful. I was forced into a lease here…read morein order to attend a course during the summer. Management is awful and rude. The apartment is stinky, dark, dirty, full of dents and stains on the wall. They made me wait to move in so they could clean and paint but I guarantee they did neither. The rent is not only outrageous in general but not worth what you get. I wasn't told anything about move-in or move-out. I am threatened with fines because I was taking an exam past their move out time. Which I had no idea about. I would say I hope it improves but this apartment would have to throw out the staff and do a lot of renovations. I hope not all rooms were as disgusting as mine. I simply can't say enough bad things about this place. Not that this is a reflection on the apartment but my roommates wouldn't let me use the kitchen due to COVID-19. Just another bad experience at this place.

So far I have loved the apartment that my son and I live in. It's perfect and feels like home. I…read morealso get responses back from the office at a great time and maintenance has been great whenever something needs to be fixed. Then only thing I think could need improvement is the laundry room, to be vented better so it's not so hot.

I lived in one of their apartments on S. Walnut in 2003-2004. The rent was very reasonable and…read moreincluded free internet, cable, and heating. My electric bill was always very affordable and there was a washer and dryer located right in the building. There's also a room with a storage compartment for each unit - this is a great place to keep your moving boxes so you don't have to throw them out and get new ones. The staff in the office was always very friendly and the maintenance crew was very quick to come fix my heater when it stopped working. They were also quick at returning my security deposit after I moved out. They also check things very thoroughly during the move out walk through so make sure you clean well!