Took an 18 year old Prius to Mike's in VB to fix a side impact from a lane change scuffle. Vicki…read moretook care of everything. The Prius is back on the road, safe and sound. Not in a junk yard like the insurance company wanted. Thanks again Mike and Vicki.

Mike's Paint & Body is the best when it comes to auto body shop needs. Whenever I did business with…read morethem, they're very professional and always do a superb job with automotive paint jobs & finishes. Vicki is great as an estimator & will definitely hook you up, especially if you're a past customer.

I would give 10 stars if I could! From start to finish Bay Custom website and…read morestaff have been phenomenal! This company is extremely professional and poised with both knowledge, their flawless finish and customer service. Truly, want to give a shoutout to Deidra and her team! Thanks again.

Used this company after my daughter was involved in a collision based on the reviews and proximity…read moreto her since I am about 7 hours south. They were able to get the truck in quickly for an estimate and within a week for repairs. They completed repairs in the time frame they provided at the cost of the estimate without additional costs, even mounting and balancing a new tire provided to them for the damaged one at no cost. Overall, very satisfied with the work and being able to handle everything remotely.

Excellent customer service and auto repair. Not expensive, had insurance coverage. Give better…read moreestimates on pickup dates - I'd rather plan for a finished repair date further out and have it ready sooner, than to max out on my rental too soon. Get a smaller car while you wait for repairs if you can!

Took my husbands truck here to get the tailgate fixed. They said two weeks had it over a month and…read morethen drove our vehicle the entire time. The mileage was way over the amount it would take to just test drive. Not to mention we just refiled the def fluid and it was completely empty when it was returned. Now just two days after we got back the truck it drop down.

Once in a while in life things go as well possible and that's how it went with Roanoke Island Body…read moreShop. You just have to get around that it's not in Roanoke--it's just NW of the Outer Banks. I emailed two photos and within a short time had a very reasonable estimate. Kirk said when they were done it would look like new. Well, they are done and it looks like new. Keith is the hands on man. His work is excellent, and he matched the paint on my 2009 Scion exactly. Keywords: honest, friendly, high quality work. Some day I'll stop by for coffee as they suggested, to see Kirk and Keith and the three friedly dogs.

My car looked BETTER THAN WHEN I BOUGHT IT after it was repaired here…read more This is a Mom-n-Pop kinda body shop, complete with a buddy dog. It took a while to get my car back (but that's my own fault for having a rare car with no after market parts) but my car is like a brand new car now.

200% best place ever!!! Don't go anywhere else they do a great job on repairs and are there in the…read moreinsurance wars AKA claim payments

After taking my 4Runner to a couple different shops for quotes, I settled here because on the…read morecustomer service I had already encountered. I walked in and asked for a quote. The owner follows me out, takes some pictures of the damage on my front fender and door, asks some questions, and explains to me he'll need to write up a quote and email it to me. I was a little skeptical, thinking I wouldn't get an email because other things got in the way, but sure enough, I received one later that evening. The shop quote was just under what I had been receiving from other shops and the owner was very nice when talking outside of the shop so I decided to trust them with the work. They quoted me 3 days and sure enough, 3 days had passed and I received a call stating it was ready to pick up. I headed there almost immediately, eager to see how it looked. I was very pleased to see how clean everything looked, and how you couldn't tell a difference in paint tones, seeing as the original paint is 15+ years old. I highly recommend this shop for any paint and body needs. I'm thrilled with the turn out of mine and I won't hesitate to use them again, if need be.

One word can describe OneSite Recon... Impressive…read more I purchased a Red 2006 Honda s2000 back in 2011 with only 24k miles on the odometer. The car's paint was flawless, however the front bumper was a shade darker than the rest of the car. Upon further inspection I came to the conclusion that it had been repainted at some point. Well 3 years later the bumpers clear coat started to lift, and I decided instead of spending a lot of time and money at a body shop, or the dealership that I would give OnSite Recon a call. The quote they gave me was hundreds less than any other body shops I called and they guarantee the work for as long as you own the vehicle. However the main reason I went with them was the fact that they would have all the work done in less than 4 hours at my house! I must admit, I was slightly skeptical about having my front bumper professionally repainted outdoors. I was also wondering how close they could paint match the rest of my vehicle since it's red, and red is a difficult color to match. Steve was my technician, and after talking with him about how the paint may turn out, and weather or not he would be able to match it 100% I gave him the green light. I'm glad I did. Not only was my car finished in under 4 hours but the bumpers paint looks 100x better than it did when I first purchased the car back in 2011. Not only was he able to match the paint, he also was kind enough to touch up 3+ years of paint chips on the hood and fenders. Very impressive! So if you don't want the hassle of a dealership, or body shop quoting you ungodly amounts of money for small repairs or keeping your car for days or even longer give OnSite Recon a call. If you're worried about quality don't! These guys are professional, pay attention to detail and have excellent customer service. I will definitely be spreading the word to all of my car buddies and co workers. Job well done OnSite Recon!

While visiting VA Beach, I got a body shop estimate for fixing a nasty scratch on my rear bumper…read more Body shops tend to expect insurance to pay for extensive repairs. I found Onsite Recon on the Internet, and though I typically like to see more reviews I decided to give it a try. They responded to my email for an estimate within hours (significantly less than the body shop), and were able to schedule a visit to the home we were staying at the next day. Steve was extremely courteous and professional and had my bumper looking like new in an hour. He went above and beyond in trying get a dent out as well. A few days and a car wash later, the repair is looking great. I highly recommend this service.

Very professional does a great job. Corrected a crappy repair done by Checkered Flag Toyota for me…read more My insurance paid Checkered Flag and then I had to repay out of pocket because the dealership refused to honor their own guarantee on their work. My husband noticed some minor issues like buff marks on my vehicle at pick up at Mike's and they actually took it back and corrected the minor issues. Very satisfied. It is like night and day how much better Mike's was than the dealership the whole way through the experience.

Mikes Paint & Body II…read more Overall 3/5 Breakdown: Customer Service 4.5/5 Repair 4.8/5 Online System 2/5 In summary, my experience with Mike's Paint & Body was average; I was neither disappointed or extremely impressed. To begin, I do want to highlight how great their customer service was. I was very happy with how professional & courteous they were throughout the entire repair process. I was given a timely estimate and tentative date within 48 hours of my car being checked in. I think the cost estimate provided was pretty accurate and fair. To chronicle everything, my vehicle was checked in 10/28/2019 and I received my estimate 10/30/2019. When work commenced, I did not know what to expect. The estimated completion date given to me was 11/13/2019. All was well leading up to this date, I received generic text updates mentioning my vehicle being on track for completion on time. That remained the case up until 11/8/2019. I was informed a new estimate had been made and that the work being done on my vehicle would now complete on 11/20/2019. No big deal, I understand an estimate is just that: an estimate; things come up, no worries. From there on out, the text notifications stopped. There was an online system you could check which had the latest information on solely the estimated completion date. This had been updated to 11/20/2019 accordingly and never was updated again. I found myself having to call for any form of an update on my vehicle's status. As the new completion date neared, I called just to make sure all was well and was informed my vehicle was still on track for completion. It was reported that all was good to go and that I would receive a call when my vehicle was ready. The day of, I wound up calling myself around 3:30 in the afternoon because I hadn't heard anything all day and the shop closes at 5pm, so I wanted to ensure that if my vehicle was going to be ready that day, I made the proper arrangements to arrive and pick it up. When I asked, the front desk did not know the status of my car and asked if they could call me back shortly with an update. I agreed and patiently waited for the update, which eventually turned into another delay. My new date was 11/27. I went through the same process again, calling when I hadn't seen the online portal updated, seeking updates on if everything was still on track, and calling the day of pickup hoping that the work had been completed successfully. Once more, it was not and I was delayed again another week (12/4). 12/4 came quicker than the rest of the previous potential dates because by now I was questioning why the online portal hadn't received any updates, why I was no longer receiving texts, and how my original estimated date of completion was so severely underestimated. Once again, my date was delayed to 12/10 for completion. On 12/10, I did not call to check progress with my car. I did not receive a call from the shop with any updates. The day after (12/11) I did not hear any updates from the shop, the portal still had not been updated from 11/20. Finally I caved, 12/12, I called for an update. Finally good news: the car would be ready by 5! When I finally did receive my car back that day, looking at it, you wouldn't have known it was ever in an accident (which is all I could really ask for). They did a very good job, detailed my car and made me feel like the entire process was worth it. The employees at the shop were very nice to me as always and at the end of the day, I left happy and impressed with the work they'd done. One of my concerns was the paint service, I saw some reviews saying that their paint jobs had been hit or miss when it came to blending, but in all light, the paint job seems uniform. The only other complaint I could make was: aside from the collision damage, I had no other car troubles before. Within 24 hours of driving my vehicle, my TPMS light came on for a tire that was not impacted by my collision which was odd so I had to resolve that. I also came across an open bag of Doritos in my center console which was not mine because I very rarely eat in my car and definitely did not have a bag of chips in there before I brought it to the shop. I disposed of this and called it a day. Almost 72 hours after the pick up on 12/12, I am happy to report no other issues have come up, the car is in very good working order, and still rides just about as smooth as it did before the accident, and overall, I am happy with the service I received from Mike's Paint & Body II.